Flagstone Travel Reviews 

94
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We've just returned from our first holiday booked with Jules at Flagstone. We had a lovely holiday where everyone was catered for, the accommodation was perfect, everywhere you looked was clean and... See more

Rated 5 out of 5 stars

We were so happy with our last-minute holiday booking through Flagstone travel. Jules at Flagstone chatted with me about what I wanted, then quickly created a list of suggestions that met our wishes,... See more

Rated 5 out of 5 stars

This is our second year in a row using Flagstone for our family holiday to Dubai. Sarah seamlessly organised everything to ensure our whole trip went smoothly. Sarah quickly picked up on what we wer... See more

Rated 5 out of 5 stars

We have booked through Sarah at Flagstone two times now and will use her again for our next holiday. We recently had an amazing family holiday on domes of elounda, Crete. Sarah was amazing with our bo... See more

Company details

  1. Travel Agency

Information provided by various external sources

Providing luxury holidays to the Indian Ocean, Caribbean, Bahamas, Europe & Africa. Honeymoons, skiing or a safari we make your dreams a reality.


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4.9

Excellent

TrustScore 5 out of 5

94 reviews

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4.9

All reviews

(94)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy holidays with Anna from Flagstone

We've just returned from a company Ski Trip, that Anna from Flagstone organised. We had a wonderful time in France, with the most beautiful chalet. Anna organised the lift passes, food, accommodation and transfers. The booking experience was super easy, clear and I had lots of help/advice along the way, which was of huge help. Holidays can be such a nervous thing to book, but I had lots of trust in Anna and will book again with Flagstone soon.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service - Thank you Sarah!

We booked a fantastic holiday through Sarah from Flagstone Travel - and will certainly be using her services again!

Everything about the holiday was seamless, and Sarah was incredibly helpful, ensuring every detail was covered and she'd got us the best possible package.

Sarah's fast responses, knowledge and ongoing relationship with the hotel really did make such a difference to our booking experience.

We actually left the trip agreeing that it was the best hotel we'd ever been to! - And no doubt much of that is down to Sarah's care and attention to detail when discussing our holiday preferences.

Looking forward to our next trip!
Thank you so much Sarah!

October 21, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I would highly recommend Sarah when helping you book a family holiday. She helped us with our family trip to Dubai and price matched the hotels pricing but with some great additions like luxury transfers. She always responded quickly and I would absolutely use her again. It made it so much easier having one person to speak to about hotel, flights, transfer, activities so I would highly recommend.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Fab experience with Anna at Flagstone

Anna at Flagstone was so helpful and positive the whole way through the booking process. She organised a week’s stay for us at Domes of Elounda including airport transfers with a car seat for our toddler. She was very communicative in the months leading up to the trip and provided all the information we needed for a great stay. We will definitely be booking with Flagstone again in future.

September 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Sarah was really helpful in booking our holiday to Corfu and really knowledgeable. She helped arrange some lovely details like ensuring we had a private transfer with car seats, a cot in our room and cake for my son and husbands birthdays. She also made sure the hotel were aware of food allergies. Would definitely use Flagstone again.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Family Holiday w/ Flagstone Travel

Sarah from Flagstone Travel went absolutely above and beyond to ensure we had the best experience possible on our first family holiday with a 3 year old and 4 month old baby.
She thought of things that hadn’t even occurred to us regarding car seats for transfers, baby bouncers in the bedroom as well as potties and sterilisers for the hotel room.
Nothing was ever an issue and my questions were always answered quickly via phone or email.
I could really tell that Flagstone Travel genuinely cared about our holiday experience and will be using them again for sure!

September 23, 2023
Unprompted review
Rated 5 out of 5 stars

So helpful and exactly why we used a travel agent rather than booking direct

Sarah was so helpful at helping us find the right hotel for our needs and even helped me find flights at suitable times when travelling with 2 little ones. She thought of things I wouldn’t have to make the holiday very easy. She was so flexible when I wanted to add people to the booking and answered my many questions. Nothing was too much trouble! We had a brilliant time!

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing trip to Porto Sani

This is our second trip with flagstone (after our amazing honeymoon) and we can’t sing their praises more!
Everything was considered/sorted and Sarah was so helpful / patient with any questions I had, and provided lots of recommendations too!
When I mentioned that we wanted to go to Greece, she was so quick to list the options/prices and provide so much advice to help us choose the right place.
We went to Porto sani which was just gorgeous. Beautiful suite with a balcony overlooking the pools, perfect size for a family of 4. We are already planning our return to Porto - so family friendly, incredible food, gorgeous setting, and so much to do!
Thanks again flagstone - we will be in touch asap to plan next summer!

September 24, 2023
Unprompted review
Rated 5 out of 5 stars

Best Honeymoon Ever!

My wife and I had the pleasure of entrusting our honeymoon planning to Flagstone Travel, and we cannot express how grateful we are for the incredible journey Sarah crafted for us. From the moment we reached out to her until our last day of honeymoon bliss, Flagstone Travel demonstrated unmatched expertise, dedication, and passion in creating an enchanting experience that surpassed all our expectations.

We were blown away by the array of romantic destinations presented to us by Flagstone Travel. From idyllic beach escapes to breathtaking mountain retreats, each option seemed more alluring than the last. With Sarah’s guidance, we chose a destination that captured exactly what we were looking for… the Maldives!

Thanks to Flagstone Travel, our honeymoon became a collection of cherished memories and we are truly grateful for the magic they brought into our once-in-a-lifetime experience.

In conclusion, Flagstone Travel created a honeymoon that will forever hold a special place in our hearts. Sarah’s personalised service, romantic destinations, seamless arrangements, and heartfelt touches made our journey simply brilliant.

To any couple embarking on their honeymoon, we wholeheartedly recommend Flagstone Travel to make your dream getaway a reality!!

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

Took any stress out of holiday planning

We booked our family holiday to Crete with Sarah and she was brilliant. She gave us several options that would keep our toddler and us happy and all for a great price. Transfers, cot in the room, everything was sorted for us through Flagstone travel. We will be using Flagstone Travel to book our next holiday and have recommended to our friends too!

May 13, 2023
Unprompted review
Rated 5 out of 5 stars

Best for all the family holidays

I spoke to the lovely Anna last summer about wanting to go away twice this year for 2 different holidays. One all inclusive for ages from grandparents to 4 month old. Another for the same age range but a villa with resort. Both holidays we have now done and both were exactly what we wanted, including things we didn’t even know we wanted, like included tennis coaching at club med in Marrakesh or delivery service from resort hotels at Martinhal Portugal. I’ll be using flagstone for all my family holidays.

June 3, 2023
Unprompted review
Rated 5 out of 5 stars

Just perfect!

Not only did we have a great time on our holiday on Zakynthos, we also had such a smooth booking experience. Anna helped us find the right resort for our family which is not an easy task AND all five of us loved it! Thanks for creating great memories! Also she helped organising transports and made the rather stressful holiday booking experience so smooth! Thank you!

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful, friendly service, very happy!

Sarah is amazing and the service she provides is fast, spot on and great value. She thinks of everything and always provides great options. We’ve booked skiing and summer holidays with her and she makes it all so easy. I’d highly recommend!

April 2, 2023
Unprompted review
Rated 5 out of 5 stars

Sarah has helped us with various trips

Sarah has helped us with various trips, from a sunny break to skiing in Grand Massif and our experience has been amazing every time. She is incredibly thoughtful and spends time fully trying to understand our priorities - couldnt recommend the team highly enough.

April 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience …

Thank you so much to Sarah at Flagstone for arranging such an amazing first family ski holiday. Couldn’t have asked for a better experience for our girls. The hotel and resort matched our needs perfectly and the whole process was so easy. Would highly recommend!

April 2, 2023
Unprompted review
Rated 5 out of 5 stars

Sarah at Flagstone was wonderful…

Sarah at Flagstone was wonderful helping us plan a holiday with our children in July. I was looking for a hotel with the right setup for small children (kids club, creche etc) and she sent a brilliant list of options and talked me through them. We chose one in Portugal and Sarah helped organise the transfers, creche and kids club bookings and answered all my questions. I would highly recommend her and will certainly be using her again in the future!

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant assistance and organisation

Brilliant assistance. Everything went smoothly on holiday due to their organisation and diligence. Without their advice we wouldn't have got a holiday booked full stop. Will hopefully be using them again!

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

Invaluable help when booking family holidays!

Sarah at Flagstone helped us book our last holiday and her help was invaluable. Navigating holidays as a family of four is not so easy and we needed an option that kept everyone happy. We were delighted with the holiday and will be using Flagstone again!

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent family holiday - all thanks to Sarah from Flagstone travel

A very big thank you to Sarah for organising a really enjoyable and highly recommendable skiiing holiday for my family.

From my first interaction with Sarah she was highly personable, super responsive and patient (sharing information with me out of hours to ensure I had everything I needed to make a decision on what type of hotel location to choose on our holiday).
Shes experienced in her job and listened attentively to our ‘fluctuating needs’ to curate a holiday that exactly matched what we wanted which is why we will return to Sarah again to rebook.
We’ve traveled a lot over the years and booked via travel agents but none delivered the level of customer experience similar to Sarah. You can’t underestimate the personal touch, taking time out to email us her own experience of the hotel where we were going, wishing us well before we left, sending us a postcard after our trip …simple gestures that differentiates flagstone travel from offering a service versus a memorable experience! Thank you again Sarah, I’ll be passing on your details to my family and friends 😊

April 2, 2022
Unprompted review

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