FlatRate Moving - 1123 Broadway Reviews 91

TrustScore 4.5 out of 5

4.6

1123 Broadway, 7th Fl, 10010 New York, NY, US


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Rated 5 out of 5 stars

My team was awesome! Polite, positive and they asked questions when needed. They worked so hard and were truly grateful for the lunch I provided. I had no problems or issues from my first cal... See more

Company replied

Rated 5 out of 5 stars

Flat Rate was superior in helping me reschedule my move dates and on moving day the guys were so quick and professional! Moving is always stressful and I think this is the first time I felt like I wa... See more

Company replied

Rated 5 out of 5 stars

Flatrate helped me move my 90-year-old mother-in-law within building. We figured we would have Flatrate just move the big stuff and we would move all the little stuff (kitchen, bathroom, etc.). The cr... See more

Company replied

Rated 5 out of 5 stars

FlatRate made a bit of a frustrating move a much easier process. They were able to easily provide COIs and were very detailed oriented in providing info about freight elevators, prep work, and more. T... See more


Company details

  1. Moving Company
  2. Logistics Service
  3. Moving and Storage Service

Written by the company

FlatRate Moving is NYC’s #1 recommended mover, revolutionizing the industry since 1991 with guaranteed, all-inclusive pricing that eliminates hidden fees for a completely stress-free experience. With over 30 years of expertise, we specialize in local, long-distance, international, and commercial moving services, along with secure storage solutions. Our flat-rate pricing ensures no surprises, while our team of expert movers is professionally trained to handle your belongings with care. We utilize advanced technology, including the MyFlatRate app, allowing customers to track and manage their move seamlessly. Our premium packing services use high-quality materials for maximum protection, ensuring every item arrives safely. Known for our efficiency, professionalism, and reliability, we simplify the moving process with meticulous planning, secure packing, and real-time tracking. Whether relocating across town or internationally, our customers trust us to deliver on time and with the utmost care. Get your free quote today!


Contact info

  • 1123 Broadway, 7th Fl, 10010, New York, NY, United States

  • (212) 988-9292

4.6

Excellent

TrustScore 4.5 out of 5

91 reviews

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4.6

All reviews

(91)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

My moving team was awesome

My moving team was awesome. You can see they were experienced in this field. They knew how to handle my furniture such as my delicate pieces. They wrapped everything prefect. They came fully equipped. I had a great team. Thank you for sending them.

December 29, 2025
Unprompted review
Rated 3 out of 5 stars

I booked FlatRate Moving on January 27

I booked FlatRate Moving on January 27, 2025 when I shifted to a new apartment across the city. Honestly, I was worried about large furniture because last time another company scratched my table. Their team came on time, wrapped everything properly and asked me twice if there were fragile items. One thing I liked was they explained the final cost before starting—so no hidden surprises later. The unloading took a bit longer than expected, but overall everything arrived in one piece, which is what I really cared about.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

I am genuinely impressed with FlatRate

I am genuinely impressed with FlatRate. I had a cross country move and it went seamlessly. I’ve heard so many moving horror stories and FlatRate luckily will not fall into that category. They were incredibly organized with inventory and also very proactive / over communicative on every update with my move which helped a ton/ put me at ease. The price was fair too - I was way over quoted at another company, and then way under quoted at another company up front (but heard that company isn’t reliable and has many hidden fees). FlatRate was super transparent and efficient and honestly just great. I’m glad I can trust them. Thank you!!

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Long time happy repeat customer

I have used Flatrate for five different moves down the years. They are consistently reasonably priced, you know what you're getting, and the movers are always a phenomenal team that work hard, fast, and carefully - exactly the kind of combination I want in a moving service.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Flat rate was amazing

Flat rate was amazing. My move was SEAMLESS. I couldn’t be more grateful for Bernard and his team, I have health issues where I can’t pack myself due to surgeries.

Thank you so much flat rate!

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great!

It was a stressful day but the crew helped to meet my needs! I would definitely recommend FlatRate!!

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality and survice

We have moved 5 times within the past 7 years. This was the most un stressful one!! The professionalism was superb and beyond amazing. We will use Flatrate everytime we move and have told everyone we know to use them!!!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Very wonderful group

Very wonderful group! Very accommodating during the move process for young families, very timely, very efficient and trustworthy. Would highly recommend them for any move, this is coming from an experienced move family.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

From booking our move with their excellent account person Ming to our movers Roberto and crew, we had the best experience. Moving is so stressful and I HIGHLY recommend Flat Rate to help.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

I’d hire them again.

Bernard was great. Responsive and attentive to the details of making the reservations and getting the paperwork to the respective buildings.
Rudy and his partner were efficient in packing and moving our stuff.

I’d hire them again.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

The staff that helped us move today…

The staff that helped us move today from nyc to Philadelphia were very nice and helpful. They handled all our belongings with care and were very respectful. This is my second time using flat rate and I recommend it to anyone.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

These 3 guys from FlatRate

These 3 guys from FlatRate — Nikita, Zafar, and Mansur —who moved me were fantastic: VERY polite, super-efficient, calm, careful, courteous, and VERY fast.
Anyone who has moved will attest to how stressful moving can be. And I was DREADING moving today. In fact, I wasn’t ready for this at all when I woke up this morning! But these three gentlemen took all the stress out of the equation. Just wonderful to work with. Very sweet guys.
This is the third time in 10 years I have used FlatRate to move in NYC. And I can only say good things about every experience I’ve had with this company. HIGHLY recommended. And very reasonably priced for the superior services they provide. Five stars, hands down.

August 18, 2025
Unprompted review
FlatRate Moving - 1123 Broadway logo

Reply from FlatRate Moving - 1123 Broadway

We are delighted to hear Nikita, Zafar, and Mansur made your move stress-free. Thank you for choosing us again, Madison!

Rated 5 out of 5 stars

Excellent communication with sales and movers were efficient and fast.

Great communication with sales, dispatch on top of moving day schedule and movers very efficient, fast and patient with other building activity that occupied elevators and that could slow down moving process

August 14, 2025
Unprompted review
FlatRate Moving - 1123 Broadway logo

Reply from FlatRate Moving - 1123 Broadway

Thank you so much for sharing your experience! We’re thrilled to hear that our sales team’s clear communication, our dispatch team’s careful scheduling, and our professional movers’ efficiency and patience all made your moving day smooth — even with the added challenge of elevator delays in the building.

At FlatRate Moving, we pride ourselves on providing reliable, stress-free moving services by staying on top of the schedule, coordinating seamlessly with building requirements, and ensuring our movers remain fast, careful, and courteous throughout the entire process.

Your feedback highlights exactly what we aim to deliver on every move: exceptional customer service, punctual scheduling, and expert movers who go the extra mile. We truly appreciate your recommendation and look forward to helping you or your friends with any future moves!

Rated 5 out of 5 stars

Ricardo helped with everything!

Ricardo helped with everything!

July 14, 2025
Unprompted review
FlatRate Moving - 1123 Broadway logo

Reply from FlatRate Moving - 1123 Broadway

Thank you for sharing your experience! We’re so glad Ricardo was able to help with everything and make your move smooth. At FlatRate Moving, our team takes pride in providing friendly, reliable, and stress-free moving services — and we’ll be sure to pass along your kind words to Ricardo!

Rated 5 out of 5 stars

The Best!!!

After having a horrible experience with another moving company, I was anxious to see how things would go with Flatrate. But to my surprise, they exceeded all of my expectations from the start to the end. The moving team was accommodating, quick, efficient, and gentle with my belongings. I didn't write down names but the Jamaican man was incredible and super professional! Could not have asked for a better experience. Also shoutout to Adam for being patient and understanding during the pre-planning of the move. Flatrate please never change!! I'll be back for my next move!

June 13, 2025
Unprompted review
FlatRate Moving - 1123 Broadway logo

Reply from FlatRate Moving - 1123 Broadway

Thank you so much for this incredible review! We’re so glad that after a difficult experience elsewhere, our team was able to give you the smooth, stress-free move you deserved. Hearing that our movers were accommodating, efficient, careful, and professional means the world to us.

We’ll be sure to pass along your kind words to both Adam and the mover you mentioned — they’ll be thrilled to know their efforts made such a difference. At FlatRate Moving, we pride ourselves on delivering reliable, friendly, and high-quality moving services from the first planning call to the final delivery.

We truly appreciate your recommendation and can’t wait to help with your next move!

Rated 5 out of 5 stars

Flat Rate Moving is great - definitely recommend

Flat Rate Moving are terrific. This was second move for me with Flat Rate Moving after my first previous positive experience with FRM. The team from sales, to dispatch, to the moving crew were all highly professional, courteous, punctual and responsive at all times. Kudos to Devante R and his moving crew and to Carlos in dispatch. Highly recommend. Would definitely use FRM again.

April 4, 2025
Unprompted review
FlatRate Moving - 1123 Broadway logo

Reply from FlatRate Moving - 1123 Broadway

Thank you, Darryl, for your continued trust in FlatRate Moving! We're glad Devante R., Carlos, and the entire team delivered another smooth, professional experience. We appreciate your recommendation and look forward to helping with your next move!

Rated 5 out of 5 stars

Second time using Flatrate— they’re…

Second time using Flatrate— they’re just AMAZING!! Move out & in happened in under 2 hours and I lived in a 4th floor walk up! They’re always so speedy & careful with my items & have the best prices compared to other moving companies. Cannot recommend them enough!!

March 28, 2025
Unprompted review
FlatRate Moving - 1123 Broadway logo

Reply from FlatRate Moving - 1123 Broadway

Thank you for the AMAZING review and for using FlatRate Moving for the second time! We’re so happy to hear that your move in and out happened in under 2 hours—especially from a 4th floor walk-up! Our team always strives to be speedy, careful with your items, and efficient from start to finish. We're also proud to offer some of the best prices among professional moving companies, without ever sacrificing quality. We truly appreciate your trust and your recommendation—can’t wait to help with your next move!

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Was a small move, but super heavy item that had to go out of state.

Strongly recommend, Matt Ockers

March 13, 2025
Unprompted review
FlatRate Moving - 1123 Broadway logo

Reply from FlatRate Moving - 1123 Broadway

Thank you so much for the excellent review! We’re thrilled to hear that your small move involving a super heavy item going out of state went smoothly. At FlatRate Moving, we specialize in handling challenging and long-distance moves with care and precision—no matter the size. We're also glad you had a great experience working with Matt Ockers, one of our dedicated and knowledgeable sales reps. Your strong recommendation means the world to us, and we’re always here to help with your next move!

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