My team was awesome! Polite, positive and they asked questions when needed. They worked so hard and were truly grateful for the lunch I provided. I had no problems or issues from my first cal... See more
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Flat Rate was superior in helping me reschedule my move dates and on moving day the guys were so quick and professional! Moving is always stressful and I think this is the first time I felt like I wa... See more
Company replied
Flatrate helped me move my 90-year-old mother-in-law within building. We figured we would have Flatrate just move the big stuff and we would move all the little stuff (kitchen, bathroom, etc.). The cr... See more
Company replied
FlatRate made a bit of a frustrating move a much easier process. They were able to easily provide COIs and were very detailed oriented in providing info about freight elevators, prep work, and more. T... See more
Company details
Written by the company
FlatRate Moving is NYC’s #1 recommended mover, revolutionizing the industry since 1991 with guaranteed, all-inclusive pricing that eliminates hidden fees for a completely stress-free experience. With over 30 years of expertise, we specialize in local, long-distance, international, and commercial moving services, along with secure storage solutions. Our flat-rate pricing ensures no surprises, while our team of expert movers is professionally trained to handle your belongings with care. We utilize advanced technology, including the MyFlatRate app, allowing customers to track and manage their move seamlessly. Our premium packing services use high-quality materials for maximum protection, ensuring every item arrives safely. Known for our efficiency, professionalism, and reliability, we simplify the moving process with meticulous planning, secure packing, and real-time tracking. Whether relocating across town or internationally, our customers trust us to deliver on time and with the utmost care. Get your free quote today!
Contact info
1123 Broadway, 7th Fl, 10010, New York, NY, United States
- (212) 988-9292
4.6
Excellent
91 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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These movers were excellent
These movers were efficient, conscientious and, most importantly, gentle. We hired them to pack everything in our 3 bedroom apartment and then unpack and put our things away in our new place. Nothing got lost, nothing was broken, and they did an amazing job getting things out and then into two NYC apartments. The furniture they had to take apart was put back together perfectly. The crew was courteous and extremely professional. We couldn't have been happier and would recommend them to anyone planning a move.
January 24, 2023
Unprompted review
Each contact was professional and every…
Each contact was professional and every conversation was satisfactory. Ming was especially helpful with a pleasant conversation each call. This was my 2nd time using Flat Rate Movers. I know they can be trusted and I feel safe choosing them to move.
December 17, 2022
Unprompted review
Excellent service all around
Excellent service all around. Helpful and responsive customer service. Movers were quick and great. Easiest move ever.
November 30, 2022
Unprompted review
FLATRATE provided a fantastic team from start to finish
FLATRATE provided a fantastic team from the person who helped me plan the move to the exceptional team they sent. I had been worried about how well my furniture and artwork wd be protected during the move and I neednt have worried. From start to finish including after the move with follow up FLATRATE provided excellent service at every step of the move.
November 16, 2022
Unprompted review
The Absolute Best!
The entire team goes above and beyond with changes, corrections and empathy for what I was going through. This is my second time using them and would recommend 100% of the time.
October 28, 2022
Unprompted review
The whole experience.
Everything from sales, dispatch, and actual move. 5 stars all the way!!!
No surprises.
September 17, 2022
Unprompted review
Moving with zero headaches
FlatRate is responsive, knowledgeable, and punctual. We’ve moved with them three times in 14 years, twice within NYC, and had zero headaches. The team is always extremely professional and helpful. We are happy to recommend FlatRate to all of our friends.
August 31, 2022
Unprompted review
Canceled on day of move
Canceled on day of move!
Terrible experience moving with FlatRate - booked 6 weeks out and was confident of a simple move experience. Day of the move my street was closed for a funeral and the foreman said they couldn't do anything and left! The agent calls me 30 minutes later and offers me a move on the 2nd of the following month ... or offered a refund.
Had to find another mover on short notice at higher cost - do not use FlatRate!
July 25, 2022
Unprompted review
Overcame my fear of movers
Overcame every fear I had with dealing with a mover. Price was established before the move, no surprises, the movers were very professional and accommodating and the systems kept me aware every step of the way.
May 24, 2022
Unprompted review
We LOVE Flat Rate movers
We LOVE Flat Rate movers - think we have used them like 3 times now. This last time was for moving and long term storage - they did a GREAT job! Everything came back in great condition after a year and a half! They were amazing - always on time, always on budget. Great communication. Highly recommend Flat Rate!
April 6, 2022
Unprompted review
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