Fleetsauce Reviews 

268
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and dedicated team members who provide prompt assistance and friendly support throughout the entire vehicle leasing journey. Many people highlight the exceptional customer service, noting that queries and phone calls are handled efficiently with great personal attention from initial enquiry to final delivery. Consumers also emphasize that the overall ordering process is wonderfully smooth, efficient, and stress-free when dealing with the knowledgeable team. Some reviewers were not happy with unexpected delivery delays, extended waiting times, and occasional communication issues regarding vehicle handovers and supplier updates.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are always... See more

Service

Reviewers highlight positive aspects of service, praising the quick responses, helpful support agents, and... See more

Customer service

People report positive experiences with customer service, highlighting transparent communication and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that cars arrived on time and that the... See more

Response time

Consumers find response time to be exceptionally positive, frequently praising quick email replies, swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been working with Artur and his colleagues at Fleetsauce for the last 5 cars and never had one issue, they bend over backwards to help and are always super polite and friendly. If you are looking... See more

Rated 5 out of 5 stars

Everything went to plan.Car delivered on time. Communication from Steven and Luke was brilliant. Would definitely go through fleetsauce when choosing my next car. Highly recommend.

Rated 5 out of 5 stars

Brilliant service from Fleetsauce. Very professional company, kept us updated and informed all the way through the leasing process. Car came as arranged. Luke and Lewis were 1st class always on the e... See more

Rated 5 out of 5 stars

Excellent experience throughout. Genuinely helpful and proactive people that are available on the phone. Just a simple setup that works very well. Couldn't really fault anything from the initial enqui... See more

Company replied


Company details

  1. Leasing Service
  2. also in
  3. Car Rental Agency

Written by the company

Fleetsauce was established to serve customers who have often been overlooked by larger leasing companies. We take pride in fostering strong relationships with both current and prospective clients. Our goal is to build a successful, proactive business based on these connections, ensuring that every customer receives the attention and support they deserve. From contract hire to fleet management, we offer comprehensive and bespoke solutions tailored to both business and personal customers. We are committed to being open and honest in all areas of our business, ensuring a transparent and trustworthy experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(268)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Lewis and Luke were great from start ti…

Lewis and Luke were great from start ti finish great

August 1, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your review! We’re so pleased to hear you had a great experience from start to finish with our team at Fleetsauce. Please don’t hesitate to get in touch if there’s anything else you need.

Rated 5 out of 5 stars

Just to say thank you Luke & Matt

great communication , no problems with delivery. right down to the very nice guy from AIC Rory who delivered the Vehicle.
thank you once again.

October 1, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your review! We’re so pleased to hear that Luke and Matt made the whole process smooth from start to finish. Your feedback means a lot to us, and we hope you enjoy your new vehicle!

Rated 5 out of 5 stars

Great communication throughout the…

Great communication throughout the process and delivered a vehicle quickly and at a very good price.

October 1, 2025
Unprompted review
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Reply from Fleetsauce

Thank you so much for your kind words! We’re thrilled to hear that you were happy with our communication and the speed of delivery. Providing great service and value is what we strive for every day. Enjoy your new vehicle, and please don’t hesitate to reach out if we can help with anything in the future!

Rated 5 out of 5 stars

Fleetsauce Surpass Expectations

Great service and great price setting up a Lease deal for my new BMW X5e.
Matt and Luke on the ball for the supply and delivery within days of my initial enquiry.
Thanks guys

October 1, 2025
Unprompted review
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Reply from Fleetsauce

Thank you so much for your kind words! We're thrilled to hear you’re happy with your new BMW X5e and that Matt and Luke were able to get everything arranged quickly for you. We always strive to deliver great value and seamless service, so it’s fantastic to know we surpassed your expectations. Enjoy your new car, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish, so helpful even finding a better deal than the one enquired for. Customer service so far is over and above!

September 26, 2025
Unprompted review
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Reply from Fleetsauce

We’re so glad to hear you had such a great experience with us! It’s brilliant that we could not only help with your enquiry but also find you an even better deal along the way. The team will be thrilled with your feedback.

Rated 5 out of 5 stars

Excellent service and smooth process

I recently got my BMW Mini through Fleetsauce and the whole experience was fantastic. The team were professional, transparent, and kept me updated throughout the process. Everything was handled quickly and smoothly, with no hidden surprises. The car arrived exactly as promised and in perfect condition. Huge thanks to Artur and Caitlin for their support — I highly recommend Fleetsauce if you’re looking for a reliable and hassle-free leasing experience!

September 30, 2025
Unprompted review
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Reply from Fleetsauce

Thank you so much for your fantastic feedback! We’re delighted to hear that you had such a smooth and positive experience leasing your Mini with us. Transparency, efficiency, and customer care are at the heart of what we do, so it’s wonderful to know that Artur and Caitlin made the process easy and stress-free for you.

We truly appreciate your recommendation and look forward to helping you again in the future. Enjoy your new Mini!

Rated 5 out of 5 stars

So easy

Well, if you want an easy process in ordering a car, then use FleetSource (you will likely have to speak to a chap named Jack (who is actually 'ok', just makes out he's grumpy :) )). I ordered my new car, completed a couple of online forms, confirmed all was good, and then a month earlier than expected, I was informed it is ready for a time "convenient to me". Leasing made easy, really easy!

September 16, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your review. We’re pleased to hear that you found the process of ordering a vehicle with us at Fleetsauce so easy. We’re glad the whole leasing experience went smoothly, and we hope you enjoy your new car. If you need anything, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Working with Steve at Fleetsauce

Working with Steve at Fleetsauce was great as he listened to what options I was considering and then quickly put together vehicles that were available. Once I had decided what I wanted Steve then quickly put everything into motion. We have recently received 3 new vans and shortly will be looking at taking delivery of a new company car. Great service and fully recommend Fleetsauce.

September 11, 2025
Unprompted review
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Reply from Fleetsauce

Thank you so much for your kind words! We’re thrilled to hear that Steve was able to provide a smooth and efficient experience for you. It’s fantastic to know that your new vans have arrived and that you’ll soon be taking delivery of your company car. We really appreciate your recommendation and look forward to assisting you with any future fleet needs!

Rated 5 out of 5 stars

Fixing all our Business leasing problems

After being let down by a car garage dealing directly for a business lease, we spoke to Fleetsauce, and they jumped right in and took all the hassle out of the process for us. From start to finish, they were perfect. My only regret is that I haven't used them before for all our business leasing requirements. I would definitely recommend them to anyone looking for car leasing.

August 22, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your review! We’re really glad we could help with your business lease and make the process hassle-free. We really appreciate the recommendation, and if you ever need anything, don’t hesitate to get in touch.

Rated 5 out of 5 stars

Fantastic

I’ve just taken delivery of my brand-new BMW i4 through FleetSauce on a business contract hire deal, and I couldn’t be happier with the whole experience. From the very first enquiry, the team were professional, knowledgeable, and quick to respond to any questions I had. They made the whole process simple and stress-free, guiding me through the options and ensuring I got the best deal for my business.

The communication was excellent throughout, with clear updates so I always knew what stage things were at. Delivery was smooth and right on schedule. The car itself is fantastic – the BMW i4 is a joy to drive, and I’m delighted FleetSauce helped make it such an easy, straightforward process to get behind the wheel.

If you’re considering business contract hire, I’d highly recommend FleetSauce. Their service, professionalism, and attention to detail really set them apart.

September 9, 2025
Unprompted review
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Reply from Fleetsauce

Thank you so much for sharing your fantastic feedback! We’re absolutely delighted to hear that you’re enjoying your new BMW i4 and that the whole process felt smooth and stress-free. Our team always aims to make business contract hire as simple and transparent as possible, so it’s wonderful to know that you felt well supported at every stage.

Your kind words about our service, communication, and attention to detail mean a lot to us. We hope you continue to enjoy every mile in your BMW i4.

Rated 5 out of 5 stars

Excellent customer service

Thank you very much for the excellent customer service from both Artur and Caitlin.

As this was the first time I have leased a car personally I was a little apprehensive about how it might go. I need not have worried everything happened as described throughout the process.

September 8, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your review. We’re really pleased to hear that Artur and Caitlin made the process clear and straightforward for you, especially with this being your first personal lease. Enjoy your new car, and we’ll be here if you need any help in the future.

Rated 5 out of 5 stars

Great lease deal

Big thank you to Claire Fogg and Caitlin Mann.They helped us through the process on our 1st lease car and were always there to answer any questions.
Claire worked hard to get us the right car with the right spec at a really good price and Caitlin kept us updated with delivery dates and times.Caitlin and Claire were a pleasure to work with,very knowledgeable and easy to talk to.They both called us on delivery day to check everything was ok.I would definitely recommend fleetsauce.

August 12, 2025
Unprompted review
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Reply from Fleetsauce

Thank you so much for your fantastic review. We’re delighted to hear that Claire and Caitlin made your first lease experience smooth and enjoyable. It’s great to know they were able to find you the right car at the right price and keep you updated throughout the process. We’ll be sure to share your kind words with them. Enjoy your new car, and thank you for recommending Fleetsauce!

Rated 5 out of 5 stars

Great service as always

Very prompt response to requests for quotes. A lot of attention to detail as we generally allow our drivers to personalise their vehicles with extras that suit their needs. It is rare for us to order a showroom vehicle. Communication and advice is excellent throughout the process

August 15, 2025
Unprompted review
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Reply from Fleetsauce

Thank you very much for your review! We’re delighted to hear that you value our prompt responses and attention to detail. Supporting you in tailoring vehicles to suit your drivers’ individual needs is something we take great pride in, and it’s always a pleasure to help make the process smooth and straightforward. We truly appreciate your trust in us and look forward to continuing to provide the same high level of service on your future orders.

Rated 5 out of 5 stars

the whole process from start to finish…

the whole process from start to finish we were fully inform and updated.

August 19, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your review! We’re glad you felt fully informed and updated throughout the whole process. Communication is something we always aim to get right. If you need anything, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Great service

Great service, even though there was a delay with the vehicle Fleetsauce kept me fully informed

August 1, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your review! We really appreciate your patience and understanding regarding the delay. We’re glad to hear that our team kept you updated throughout the process, as keeping our customers informed is a top priority. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

An efficient and honest company to deal…

An efficient and honest company to deal with. Although it was a company car swap over I still needed dates and updates on delivery. Lewis and Luke there were easy and smooth communication never promising what they didn't know but always coming back quickly with what was needed.

June 27, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your review. We’re really pleased to hear that your experience with us was smooth and straightforward. Lewis and Luke will be especially happy to know their efforts made a positive impact. We always aim to communicate clearly and honestly, so it’s great to know that came through during your car swap process. If you ever need anything in the future, we’ll be here to help!

Rated 5 out of 5 stars

very efficient and good comminication

very efficient and good comminication

July 24, 2025
Unprompted review
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Reply from Fleetsauce

Thank you so much for your kind feedback! We're glad to hear you found our service efficient and communication clear. If you need anything, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Highly recommend the Fleet Sauce team

Highly recommend the Fleet Sauce team. From the start of the process all the way through to delivery, it was seamless and overall was a very positive experience.

July 29, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your review and recommendation! We're thrilled to hear that your experience with the FleetSauce was seamless from start to finish. It was a pleasure working with you, and we're glad we could deliver a positive experience. Don't hesitate to reach out if there's anything else we can support you with in the future!

Rated 5 out of 5 stars

Good communication

Good communication with the team. All went well, as described and along expected timelines.

July 15, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your review! We're pleased to hear that communication was smooth throughout and everything stayed on schedule. If you need anything, please don't hesitate to reach out.

Rated 5 out of 5 stars

These guys are great

These guys are great. Very helpful with a vast knowledge of their products. Lewis and Luke are very helpful. Amazing customer service!

Thank you

July 2, 2025
Unprompted review
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Reply from Fleetsauce

Thank you so much for your kind words. We’re thrilled to hear that you had a great experience with us. Lewis and Luke will be especially pleased to know their efforts made a difference. Providing helpful service and sharing our knowledge is what we strive for every day.

If you need anything, please don't hesitate to get in touch.

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