Fleetsauce Reviews 

268
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and dedicated team members who provide prompt assistance and friendly support throughout the entire vehicle leasing journey. Many people highlight the exceptional customer service, noting that queries and phone calls are handled efficiently with great personal attention from initial enquiry to final delivery. Consumers also emphasize that the overall ordering process is wonderfully smooth, efficient, and stress-free when dealing with the knowledgeable team. Some reviewers were not happy with unexpected delivery delays, extended waiting times, and occasional communication issues regarding vehicle handovers and supplier updates.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are always... See more

Service

Reviewers highlight positive aspects of service, praising the quick responses, helpful support agents, and... See more

Customer service

People report positive experiences with customer service, highlighting transparent communication and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that cars arrived on time and that the... See more

Response time

Consumers find response time to be exceptionally positive, frequently praising quick email replies, swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been working with Artur and his colleagues at Fleetsauce for the last 5 cars and never had one issue, they bend over backwards to help and are always super polite and friendly. If you are looking... See more

Rated 5 out of 5 stars

Everything went to plan.Car delivered on time. Communication from Steven and Luke was brilliant. Would definitely go through fleetsauce when choosing my next car. Highly recommend.

Rated 5 out of 5 stars

Brilliant service from Fleetsauce. Very professional company, kept us updated and informed all the way through the leasing process. Car came as arranged. Luke and Lewis were 1st class always on the e... See more

Rated 5 out of 5 stars

Excellent experience throughout. Genuinely helpful and proactive people that are available on the phone. Just a simple setup that works very well. Couldn't really fault anything from the initial enqui... See more

Company replied


Company details

  1. Leasing Service
  2. also in
  3. Car Rental Agency

Written by the company

Fleetsauce was established to serve customers who have often been overlooked by larger leasing companies. We take pride in fostering strong relationships with both current and prospective clients. Our goal is to build a successful, proactive business based on these connections, ensuring that every customer receives the attention and support they deserve. From contract hire to fleet management, we offer comprehensive and bespoke solutions tailored to both business and personal customers. We are committed to being open and honest in all areas of our business, ensuring a transparent and trustworthy experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(268)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Artur and Caitlin were excellent from…

Artur and Caitlin were excellent from start to finish, I would recommend them and Fleetsauce to anyone.

I will certainly be using them again in the future.

June 30, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your review. We're glad to hear that Artur and Caitlin provided excellent service from start to finish. Your recommendation means a lot to us, and we hope you enjoy your new vehicle. If you need anything, please don't hesitate to get in touch.

Rated 5 out of 5 stars

great car .

great car .. delivery went well

June 26, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for the review! We’re glad you’re happy with the car and that delivery went smoothly. We hope you enjoy your new vehicle and let us know if you need anything else!

Rated 5 out of 5 stars

Fleetsauce provide good value and great customer service

From my compare the market initial contact with Fleetsauce (whom came out on top) the team Steve and then Luke have been great sorting the paperwork and getting the car delivered promptly. Good customer service.

June 24, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your review. We’re pleased to hear about your experience with us at Fleetsauce and that you found our service helpful in sorting everything out for your vehicle. If you need anything else, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Fleet Sauce is a great company to work…

Fleet Sauce is a great company to work with, Service and good communication is what matters. If you make contact ask for Claire Fogg, she goes above and beyond and offers help even on days off..... customer and service first!

June 24, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for taking the time to leave us a review. We're glad to hear there was good communication and that we went above and beyond for you. If you need anything else, feel free to get in touch.

Rated 5 out of 5 stars

Easy Transaction

Easy Transaction
Great service
Good price

June 23, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you so much for your review. We're glad to hear the transaction was easy and that you were happy with our service and pricing. If you need anything else, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Excellent Service

Simple process from start to finish. Great support from Artur who always responded in a timely way to any queries I had. Will use Fleetsauce for my next lease :)

June 20, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your review! We're pleased to hear the process was straightforward and that Artur was able to support you throughout. We'll be sure to pass on your feedback to him. We look forward to helping you with your next lease!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. They are up front and honest about everything and they made the process very easy. Special thank you to Lewis, Luke & Caitlin

June 18, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your review. We're glad to hear you found the process easy and that everyone was helpful, friendly, and great to deal with. If you need anything else, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Great service provided as of now can…

Great service provided as of now can not fault
Our car was delivered on time no hassle

June 19, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your kind words! We're thrilled to hear that everything went smoothly and that your car was delivered on time without any hassle. We truly appreciate your feedback and look forward to continuing to provide great service. If you ever need anything, we're here to help!

Rated 5 out of 5 stars

Good deal. Great service

This is the 2nd time I have worked with Steve, Luke and the team. Again I have found them to be very informed responsive, and professional. They brought be a very good deal and provided an excellent follow-up service. I would use them again

June 19, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for taking the time to leave us a review. We're really pleased to hear you've had a positive experience throughout and are happy with everything. We always strive to deliver the best service to our customers.

We hope you enjoy your new vehicle, and if you need anything at all, just get in touch!

Rated 5 out of 5 stars

Outstanding

Outstanding customer service and communication. A big thank you to Claire and the team.

May 27, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for taking the time to leave us a review. We appreciate it and are glad to hear our customer service and communication were outstanding. It's something we always strive for. If there's anything else you need, don't hesitate to get in touch.

Rated 5 out of 5 stars

Good comms

Good comms
Pleasant staff no nonsense which is really refreshing

May 23, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your review! We're really glad to hear you appreciated the clear communication and found our team pleasant and straightforward. If there's anything else we can do for you, don’t hesitate to reach out.

Rated 5 out of 5 stars

Great service

Great service, communication was always brilliant, would highly recommend.

May 12, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you so much for your kind words! We're thrilled to hear that you were happy with our service and communication. Your recommendation means a lot to us, and we truly appreciate your support! If there's anything else we can do for you, don’t hesitate to reach out.

Rated 5 out of 5 stars

Great to deal with

Great to deal with, nothing is a hassle from ordering to collection.

This is my 3rd motor from fleetsauce, long may it continue.

April 4, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for the review! We really appreciate your continued trust in us. We're glad to hear everything went smoothly from start to finish, and we always aim to provide our customers with the best experience. We look forward to helping you again!

Rated 5 out of 5 stars

Great Staff

Great Staff, Artur who did the deal and Caitlin who looked after us later. Both were excellent.

May 8, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your review! We're really pleased to hear that Artur and Caitlin took good care of you and that everything went well. If there’s anything else you need, please don’t hesitate to get in touch — we’re always happy to help!

Rated 5 out of 5 stars

Very efficient and competitive

Responded really quickly to an enquiry, sourced the car we needed at a really competitive price and the whole team were really efficient especially Steve and Luke.

April 30, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for the fantastic feedback! We're so pleased to hear that you had a smooth and efficient experience with us. Steve, Luke, and the whole team will be thrilled to know their efforts made a positive impact. If you do need anything else, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Very helpful through the transaction…

Very helpful through the transaction and I felt that they cared about giving good service unlike some I spoke too from other companies.

May 8, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you so much for your kind words! We're truly glad to hear you felt supported throughout the transaction. Providing genuine, attentive service is something we take great pride in, and it means a lot to know that it made a difference for you. If you ever need anything in the future, we're always here to help!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, always super helpful and keep you informed every step of the way.

April 28, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your review. We’re glad to hear that you had a great experience. Keeping you informed and being as helpful as possible is what we strive for, and we’re happy we could do that for you.

Rated 5 out of 5 stars

The guys at Fleetsauce went over and…

The guys at Fleetsauce went over and above with efforts to find and secure me a new Skoda Kodiak Sportline with a sensible lead time when even the main dealers were quoting me 15 weeks and would not commit to a delivery date.
They also sourced my colleague another with competitive rates when another firm let him down.
Can't fault their support or communications at all.
Happy to use them for my next company car and recommend them to anyone.
Thanks to Lewis, Luke and all the team.

April 22, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for taking the time to leave us a review. We're really glad we could help you and your colleague find the right vehicles without the long wait times. It’s great to hear that our team’s efforts and communication made a positive difference.
We’ll make sure to pass your thanks on to Lewis, Luke, and the rest of the team. Looking forward to working with you again when the time comes for your next company car.

Rated 5 out of 5 stars

Excellent Service March 2025

Matthew and Luke were very helpful and Fleetsauce provided a great service from start to finish. Would highly recommend Fleetsauce to others.

March 27, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thanks for the great review! We're thrilled that Matthew and Luke provided great service from start to finish. We truly appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

The personal service we got from Clare…

The personal service we got from Clare was amazing!

March 28, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your review! We truly appreciate it and are glad to hear that Claire provided you with great service. We’ll be sure to share your kind words with her. If there’s anything else we can do for you, please don’t hesitate to reach out!

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