Flightfinder Reviews 759

TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

a good service when u need to plan some air travels, not gonna lie here, the prices are not high and all is arranged in a logical way, but replies can be faster

Rated 5 out of 5 stars

Thanks! Everything was easy. After my purchase your custom service answered my question in 5 minutes. That's impressive!

Company replied

Rated 1 out of 5 stars

We had booked a return flight to Milan before the Corona virus crisis broke. The airline (Lufthansa) then cancelled all flights to Milan but promised, on their web site, free rebooking. When contact... See more

Rated 1 out of 5 stars

Wow, this company really is terrible to say the least. Due to the Corona virus outbreak KLM has a rebook policy for certain locations. After a week of back and forth between KLM and Flightfinder, Flig... See more

Company details

  1. Travel Agency

Information provided by various external sources

Flightfinder.se on pohjoismainen verkkomatkatoimisto, joka keskittyy markkinoiden parhaimpien ja edullisimpien lentomatkojen välittämiseen. Verkkosivuiltamme löydät nopeasti ja vaivattomasti lennot, joiden hinnat ja lentoajat sopivat parhaiten tarpeisiisi. Flightfinder on osa Flygpoolen AB:ta, jonka pääkonttori sijaitsee Tukholmassa. Emoyhtiön ansiosta Flightfinderilla on parhaat lentolippuja koskevat sopimukset kaikkien suurien lentoyhtiöiden kanssa. Lisäksi tarjoamme kilpailukykyiset hinnat hotellimajoitukselle ja autonvuokraukselle kaikkialla maailmassa. Flightfinderin asiakkaana tunnet olosi turvalliseksi, sillä matkoillamme on valtion matkatakuu. Flightfinderilla on täydelliset IATA-oikeudet matkadokumenttien myöntämiseen, ja maksuratkaisuina käytämme DIBSia, Klarnaa sekä useimpien suurien pankkien huipputurvallisia maksujärjestelmiä.


Contact info

3.7

Average

TrustScore 3.5 out of 5

759 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 4 out of 5 stars

works fine :)

This site works fine :)

August 7, 2016
Unprompted review
Flightfinder logo

Reply from Flightfinder

Dear Rainer,

thank you for the wonderful rating.

We hope to see you among our clients soon again!

Best regards,
Flightfinder

Rated 3 out of 5 stars

One of the best price but takes a while to send confirmation

One of the best in terms of low price but takes a while to send confirmation.

August 4, 2016
Unprompted review
Flightfinder logo

Reply from Flightfinder

Dear Li Min,

Thank you for the rating!

We apologize it took some time with the confirmation and will be following the system even more closely in future!

Best regards,
Flightfinder

Rated 5 out of 5 stars

Quick and very trustful

Convenient for Finnish bank account acquirer. I always trust sites from Finland for their honesty and trustworthy.

July 11, 2016
Unprompted review
Flightfinder logo

Reply from Flightfinder

Dear Phan Thuy,

thank you for your meaning and the rating!

You are very welcome for another booking with us!

Best regards,
Flightfinder

Rated 1 out of 5 stars

Cannot recommend, will not use again

I will never again book anything from a company who does not have a customer service number or helpline to call in case of trouble.

July 5, 2016
Unprompted review
Flightfinder logo

Reply from Flightfinder

Dear Kaija,

our reservation system is built taking into consideration needs of our customers in case if they have to contact us immediately, but we can even call if you ask us to do so.

In your case you did not contact us before it was too late, which, however, is the responsibility of the customer, according to the reservation rules you accept at the end of the booking.

However, we do thank you for the opinion, as it helps us to develop customer service.

Best regards,
Alina
Customer relations/Claims
Flightfinder

Rated 5 out of 5 stars

Very swift

Affordable, cheapest rates, very swift, easy to book and pay

June 25, 2016
Unprompted review
Flightfinder logo

Reply from Flightfinder

Dear Stella,

thank you for the rating!

We hope to see you among our client soon again.

Best regards,
Flightfinder

Rated 2 out of 5 stars

Risuja

Prahasta malagaan lento myöhässä 30min, Matkalaukku hukkui.. Ei mennyt nappiin! Pettynyt fiilis.

From Praha To malaga flight was 30min late, our suitcase Lost.. Not so good feels about..

We want some refounds..!!

June 16, 2016
Unprompted review
Rated 1 out of 5 stars

Huono palvelu

I tried to cancel my flights. This company do not provide phone number They reply by mails and if you don't reply back on their given deadline time (in couple of hours) the cancellation fee gets higher. I just had a very bad experience with this company.

June 16, 2016
Unprompted review
Rated 4 out of 5 stars

reasonably easy to use, works well

Easy to use, some difficulties when you don´t have exact dates for your travel.

June 8, 2016
Unprompted review
Flightfinder logo

Reply from Flightfinder

Dear Antero,

thank you for your rate!

We hope to see you among our clients soon again!

Best regards,
Alina
Customer Relations/Claims
Flightfinder

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