a good service when u need to plan some air travels, not gonna lie here, the prices are not high and all is arranged in a logical way, but replies can be faster
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thanks! Everything was easy. After my purchase your custom service answered my question in 5 minutes. That's impressive!
Company replied
We had booked a return flight to Milan before the Corona virus crisis broke. The airline (Lufthansa) then cancelled all flights to Milan but promised, on their web site, free rebooking. When contact... See more
Wow, this company really is terrible to say the least. Due to the Corona virus outbreak KLM has a rebook policy for certain locations. After a week of back and forth between KLM and Flightfinder, Flig... See more
Company details
Information provided by various external sources
Flightfinder.se on pohjoismainen verkkomatkatoimisto, joka keskittyy markkinoiden parhaimpien ja edullisimpien lentomatkojen välittämiseen. Verkkosivuiltamme löydät nopeasti ja vaivattomasti lennot, joiden hinnat ja lentoajat sopivat parhaiten tarpeisiisi. Flightfinder on osa Flygpoolen AB:ta, jonka pääkonttori sijaitsee Tukholmassa. Emoyhtiön ansiosta Flightfinderilla on parhaat lentolippuja koskevat sopimukset kaikkien suurien lentoyhtiöiden kanssa. Lisäksi tarjoamme kilpailukykyiset hinnat hotellimajoitukselle ja autonvuokraukselle kaikkialla maailmassa. Flightfinderin asiakkaana tunnet olosi turvalliseksi, sillä matkoillamme on valtion matkatakuu. Flightfinderilla on täydelliset IATA-oikeudet matkadokumenttien myöntämiseen, ja maksuratkaisuina käytämme DIBSia, Klarnaa sekä useimpien suurien pankkien huipputurvallisia maksujärjestelmiä.
Contact info
3.7
Average
759 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Reply from Flightfinder
Dear Rainer,
thank you for the wonderful rating.
We hope to see you among our clients soon again!
Best regards,
Flightfinder
One of the best price but takes a while to send confirmation
One of the best in terms of low price but takes a while to send confirmation.
August 4, 2016
Unprompted review
Reply from Flightfinder
Dear Li Min,
Thank you for the rating!
We apologize it took some time with the confirmation and will be following the system even more closely in future!
Best regards,
Flightfinder
Quick and very trustful
Convenient for Finnish bank account acquirer. I always trust sites from Finland for their honesty and trustworthy.
July 11, 2016
Unprompted review
Reply from Flightfinder
Dear Phan Thuy,
thank you for your meaning and the rating!
You are very welcome for another booking with us!
Best regards,
Flightfinder
Cannot recommend, will not use again
I will never again book anything from a company who does not have a customer service number or helpline to call in case of trouble.
July 5, 2016
Unprompted review
Reply from Flightfinder
Dear Kaija,
our reservation system is built taking into consideration needs of our customers in case if they have to contact us immediately, but we can even call if you ask us to do so.
In your case you did not contact us before it was too late, which, however, is the responsibility of the customer, according to the reservation rules you accept at the end of the booking.
However, we do thank you for the opinion, as it helps us to develop customer service.
Best regards,
Alina
Customer relations/Claims
Flightfinder
Very swift
Affordable, cheapest rates, very swift, easy to book and pay
June 25, 2016
Unprompted review
Reply from Flightfinder
Dear Stella,
thank you for the rating!
We hope to see you among our client soon again.
Best regards,
Flightfinder
Risuja
Prahasta malagaan lento myöhässä 30min, Matkalaukku hukkui.. Ei mennyt nappiin! Pettynyt fiilis.
From Praha To malaga flight was 30min late, our suitcase Lost.. Not so good feels about..
We want some refounds..!!
June 16, 2016
Unprompted review
Huono palvelu
I tried to cancel my flights. This company do not provide phone number They reply by mails and if you don't reply back on their given deadline time (in couple of hours) the cancellation fee gets higher. I just had a very bad experience with this company.
June 16, 2016
Unprompted review
reasonably easy to use, works well
Easy to use, some difficulties when you don´t have exact dates for your travel.
June 8, 2016
Unprompted review
Reply from Flightfinder
Dear Antero,
thank you for your rate!
We hope to see you among our clients soon again!
Best regards,
Alina
Customer Relations/Claims
Flightfinder
Tickets to Sri Lanka
Found the cheapest tickets for Sri Lanka for this December
May 25, 2016
Unprompted review
Satisfied with service.
I do not read Finnish that well but I was able to make the reservation.
Thank you.
May 25, 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.