I never imagined facing 5 inches of groundwater in my basement, but after speaking with someone from the Flood and Water Pumps sales team, I felt confident this issue could be easily resolved. They su... See more
Company replied
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There were some delays in delivery which were not your fault, but Tammy was brilliant in resolving effectively. The service and support she provided were absolutely first class. In my many years I hav... See more
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Purchased a submersible pump from floodandwaterpumps.co.uk The price was the most competitive and the delivery was very fast and secure. Extensive range of pumps and no problems with the whole proces... See more
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Dealing with 5 inches of ground water in my basement isn't something I ever though I would have to deal with, but following a chat with one of the Flood and Water Pumps sales team I was reassured that... See more
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Company details
- Water Pump Supplier
- Hose Supplier
- Irrigation Equipment Supplier
- Lawn Irrigation Equipment Supplier
- Pumping Equipment and Service
- Swimming Pool Supply Store
Written by the company
Water pumps and expert advice with next day delivery. For domestic and industrial use. Puddle pumps, sump pumps, engine driven pumps. Shop online or contact us for more information 0115 9870358
Contact info
Unit 36, NG14 6AT, Nottingham, United Kingdom
- 01159870358
- enquiries@floodprotectionsolutions.co.uk
- floodandwaterpumps.co.uk
4.6
Excellent
717 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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A great product for clearing excess water of the garden
Pump arrived on time and in good condition. Using it for the first time today it was easy to set up and is working well
January 8, 2025
Reply from floodandwaterpumps.co.uk
Hi Edward, thank you for taking the time to leave a review, I'm happy that everything was simple to get working. Thanks FPS Team
Quick and speedy service and very…
Quick and speedy service and very helpful in resolving a problem we initially had.
January 2, 2025
Reply from floodandwaterpumps.co.uk
Thank you for taking the time to leave a review - FPS team
Reply from floodandwaterpumps.co.uk
Thanks Carl, glad we could be of assistance, - FPS Team
Reply from floodandwaterpumps.co.uk
Thank you so much for the lovely review - FPS Team
Reply from floodandwaterpumps.co.uk
Hi, thank you for taking the time to leave us a 5 star review. FPS Team
Reply from floodandwaterpumps.co.uk
Hi Paul, thank you for the 5star review FPS Team
Purchased many items this last week
Purchased many items this last week. Always a very simple ordering system, no issues whatsoever.
A well recommended company.
December 12, 2024
Reply from floodandwaterpumps.co.uk
Hi John, thank you for the 5 star review FPS Team
Very speedy delivery prompt as stated
Very speedy delivery prompt as stated. Left in exact area that I stated and I was kept up to date all the way through
December 12, 2024
Reply from floodandwaterpumps.co.uk
Hi Estelle, thank you for taking the time to leave us a lovely review, FPS Team
I realised immediately after ordering…
I realised immediately after ordering that I'd forgotten something, with a few minutes to go before the order cut off time. I phoned and spoke to a human (itself unusual now), who amended the order straight away. Delivery was fast as per the web site, and the product excellent.
November 25, 2024
Reply from floodandwaterpumps.co.uk
Hi Graham, Thank you for the kind review - FPS Team
Help with selection of pump and super…
Help with selection of pump and super efficient ordering / delivery. It has just arrived!
November 29, 2024
Reply from floodandwaterpumps.co.uk
Hi Valeria, thank you for taking the time to leave a review, it's really appriecated. If you could spare 5min to also leave a review on google as well that would be fantastic https://g.page/r/CVn64QvHc2xOEBM/review thanks FPS team
Ordered and delivered within 24 hours
Ordered and delivered within 24 hours, Exactly what I needed to complete the task.
November 28, 2024
Reply from floodandwaterpumps.co.uk
Hi Deb, thank you for taking the time to leave a review. We would really appriecate it if you were also have to leave a review on Google for us https://g.page/r/CVn64QvHc2xOEBM/review Thanks FPS Team
Excellent same day dispatch of a large…
Excellent same day dispatch of a large order. Very pleased.
November 26, 2024
Reply from floodandwaterpumps.co.uk
Hi Paul, thank you for taking the time to leave a review. FPS Team
The pump was packaged well and…
The pump was packaged well and delivered promptly. I would like to have a little more advice on the necessary dimensions of the outlet hose pipe - for example, internal dimension?
November 18, 2024
Reply from floodandwaterpumps.co.uk
Hi Colin, thank you for taking the time to leave a review. If you require further information please contact our team at enquiries@floodprotectionsolutions.co.uk
This company provided me with an…
This company provided me with an excellent Puddle Pump to enable me to clear excess rainwater from the bottom of my garden. Their online video was most useful.
September 26, 2024
Reply from floodandwaterpumps.co.uk
Good afternoon David, thank you for your kind review, I'm glad you found the video helpful Thanks FPS Team
Good company to deal with so far
The company answered all my queries. Kept me well informed on the progress of my order and let me know when to expect the delivery. Cannot give any details on the product as not yet delivered, but expected this week.
November 4, 2024
Reply from floodandwaterpumps.co.uk
Good afternoon Bob, thank you for your 5* review
Would have been 5* but I missed a part…
Would have been 5* but I missed a part of my order and was hit with a £20 min order charge when I ordered the missing part. Apart from that the service was excellent.
October 31, 2024
Reply from floodandwaterpumps.co.uk
Good afternoon Chris, thank you for the kind review. We had to instigate the minium order value due to processing costs. I'm sorry this was a problem when you missed something off your order. Regards FPS team
Very good website
Very good website. Plenty of choice with details about each model. Easy to order. Product, which was very well packed, arrived as expected.
October 28, 2024
Reply from floodandwaterpumps.co.uk
Thank you for your order and your kind review. We are glad everything met your expectations.
The company replaced a defective pump…
The company replaced a defective pump immediately and at no cost to myself.
October 17, 2024
Reply from floodandwaterpumps.co.uk
Hi Gary, thank you for the 5 star review
Queries responded to promptly and pump…
Queries responded to promptly and pump tracking information given
October 18, 2024
Reply from floodandwaterpumps.co.uk
Good morning, thank you very much for your kind review - FPS team
We found the sales staff very helpful
We found the sales staff very helpful . The delivery was first class and the problem with our flooding is very much reduced. Thank you.
October 16, 2024
Reply from floodandwaterpumps.co.uk
Thank you for taking the time to submit your kind review
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