Flood Assist Reviews 261

Very easy to speak to - no daft machines or never ending messages to listen to - they do exactly what a service company should do - good old fashioned first class customer service.

Thanks to Callum and all the team at Flood Assist for your great informative and friendly service. Good as ever, as we have come to expect! Thank you.

Callum from flood assist handled my home insurance very well and got me the best deal possible this year.

Very helpful. Very knowledgeable and wanted the best and right product for me.

Good communication and proactive in advising us that there were other insurance options. An excellent experience for us.

I received my home insurance renewal and was shocked by the premium quoted following a flood last year. Whilst out walking I met some one who had the same experience who suggested I contact Flood Assist. They were so helpful and took all details of my situation, and within days came back with a most competitive quotation. I cannot praise them more.

Professional, well informed, polite, buying the insurance policy was completely without stress. I would recommend this company.

Absolutely excellent customer service.
Quick responses to queries and explanations very clear.

Thank you again, so helpful.

Callum persevered with a difficult brief to get us cover

I got excellent customer service from Eddie Tesloff. He was so helpful in sorting out my house insurance, nothing was any bother to him.

Smooth and easy transaction.

A seamless experience provided by Eddie who took all the stress out of finding insurance for me.

From my first contact with Flood Assist I felt like I was dealing with a company that cared about my needs and was willing to do everything needed to help. My first contact was with Eddie and again it was great that the same contact has been able to follow my enquiry through to completion - certainly not something I have had with other companies I have dealt with where you speak to a different person every time! In the end Eddie and Flood Assist were able to secure a competitive quote and I feel extremely confident they will do everything to help if I need further assistance. I can’t recommend them enough and many thanks to them for making a stressful time less stressful.

Everything was made easy.very polite gentleman on phone and correspondence

Quick contact with real people. Appreciate.

Anyone who has been flooded knows the stress of insurance renewals, the gasps from agents when you say you were flooded. Working with Eddy at floodassist took all this away, fully understanding of the unique situation providing clarity and reassurance, expectations were clear and accurate and I've now happily transferred my home insurance into capable hands!

The team at Flood Assist are very helpful and knowledgeable which has been invaluable.

Liz and her team always go the extra mile to get me the best deal on flood insurance