Called them for advice.. First, they answered promptly and Brad (I think that was his name) gave me expert (he is an ex carpet fitter) advice on everything I needed to know about measuring, fitting, a... See more
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See what reviewers are saying
Very pleased with the service recently received from Floor To Your Door. We ordered the underlay first thing Monday morning and it arrived promptly 3 days later on the selected delivery date. We sub... See more
Company replied
Hi Sarah, sorry it took some time to reply, but want you to know the CFS Eternity Classic Wood Plank – Distressed Grey, I ordered was delivered on time. It's now fitted in my new kitchen and looks abs... See more
Very helpful when I called to enquire about cutting different sized pieces for a large re-carpeting of house job. Fast delivery and again helpful delivery man who used common sense and was patient.... See more
Company replied
Company details
Written by the company
Online carpet and flooring company with UK wide delivery on all our products, We offer greatly reduced prices on luxury vinyl tiles, carpets, carpet tiles, vinyl flooring, real wood, laminate flooring, artificial grass and many accessories. We also supply a vast range of commercial flooring products.
Contact info
8 Kings Castle rd, BA5 3LS, Wells, United Kingdom
- 07557 443327
- enquiries@floortoyourdoor.co.uk
- floortoyourdoor.co.uk
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This company hasn't invited customers recently, so reviews may not be representative
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Carpet looks great
Great communication, no messing about and delivered to the door. Will use again…

Reply from Floor To Your Door
Very helpful when I called to enquire…
Very helpful when I called to enquire about cutting different sized pieces for a large re-carpeting of house job. Fast delivery and again helpful delivery man who used common sense and was patient. Overall I would highly recommend "Floor to your door" to my friends and use them again without hesitation. Great value for money and I couldn't find the carpet anywhere else for less.

Reply from Floor To Your Door
First Class Service
From start to finish I was kept up to date with the progress of my order. Very competitive prices which I was a little dubious about but when the carpet arrived I was very pleased with the quality.
100% would recommend!

Reply from Floor To Your Door

Reply from Floor To Your Door
Would recommend- very good
We found floor to door very good and high quality. This is the second time we have used them. We have found it a cheaper way to get our carpets and have found them to be of good quality. They deliver on time and customer care is good- ringing to check we have received them and are happy with the order.

Reply from Floor To Your Door
Quality product & superb customer…
Quality product & superb customer service, wouldn’t hesitate to use again.

Reply from Floor To Your Door
Excellent Service
Excellent service all round. The carpet was great quality at a very reasonable price, the staff extremely helpful and the delivery service was fab with the most helpful delivery driver. Definitely recommend.

Reply from Floor To Your Door
Excellent - What’s not to like?!
Used them several times now and have always got a great, friendly service.
Couple that with their fantastic prices and products and why wouldn’t you buy from them?! 👍🏽

Reply from Floor To Your Door
Certainly would recommend on my experience
Very helpful when called for advice and the carpet I ordered was confirmed promptly by phone and email and delivered ontime. Albeit I was told that the delivery is kerbside the delivery driver was extremely helpful and delivered to inside the front door. Pleased with the whole experience - thank you

Reply from Floor To Your Door
We viewed the company on line and found…
We viewed the company on line and found their customer care and advice when ordering exceptional. The carpet arrived on the day as advised. The price was extremely competitive and we would definitely use them again.

Reply from Floor To Your Door
Top quality underlay
Top quality underlay, gripper and door plates at a fraction of the prices charged by carpet shops. Great service, delivered on time. Don't be fooled by offers of 'free' fitting when you buy the carpet shop's over-priced underlay; buy all your gear from here and pay for the fitting.

Reply from Floor To Your Door
Excellent service
Excellent service! Spoke to Brad who checked the stock, ordered online later that day, delivered as requested 3 days later, will certainly be ordering from them again.

Reply from Floor To Your Door
James in Bath
Good product at a good price and excellent customer service. Have used twice and will definitely use again.

Reply from Floor To Your Door
Used them for the first time
Used them for the first time. Placed order and within 5 minutes a phone call to tell there was a stock issue. Items replaced for something else and no big issue. Customer service excellent (Brad is a good guy and knows his stuff) and will definitely use again as they they kept me informed which is what you want. A delivery text update from carriers is needed for me to give a 5 star review, but am sure this is something they can look at in the future. Delivery was all fine and the agency driver they used was brilliant (calm and collected and very helpful). Pat....
First Rate
I can not rate this company highly enough. Everything was spot on. From ordering to delivery. The cost was extremely good. The delivery was on time. The whole experience was first class.
I will definitely use this company again.

Reply from Floor To Your Door
Excellent service
Was very unsure about purchasing a carpet online but Floor to your door service was excellent, could not fault them. The carpet was just as described and delivery on the day stated. Thank you

Reply from Floor To Your Door
Quick turnaround and good quality products.
Quick turnaround, helpful on the phone and I'm very happy with the quality of the carpet and underlay. Recommend.
Ordered a carpet Saturday night on…
Ordered a carpet Saturday night on line,someone phoned me first thing Monday morning to confirm,bank transfer and delivery sorted out,delivered Wednesday!! What more can you ask for!! Scott clark
Ordering over the internet is daunting…
Ordering over the internet is daunting but we phoned and they were extremely helpful and friendly. They gave us advise on the carpet we had selected and how to get the best wear from it. The carpet arrived on the day agreed. The delivery person helped us to get the carpet to our door. The carpet has been fitted and it is exactly as we expected and in perfect condition. I will definitely be using this company again and have recommended them to family and friends.
Never order a carpet online before
Never order a carpet online before, I will be doing again and my first step will be to floortoyourdoor. Great service, nice to be able to speak to a human!
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