What made my travel plans a wonderful experience can be put into one word....Austyn (My Travel Consultant.) He was extremly patientm courteous, & I could tell he was dedicated to finding the best deal... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The gentleman assisting me was Edgar. He was the most patient, well speaking agent I’ve ever encountered for South west or any airline!! He went above and beyond to help me find best rates and times t... See more
Nowadays is rare and hard to have excellent customer service. Jesse is wonderful! He answered all my questions with utmost knowledge, patience and professionalism. He speaks slowly and clearly easy to... See more
Amos has made my day by working speedily and courteously for my last minute cancellation. He has been nothing except extremely helpful and professional. I understand the circumstances by which it happ... See more
Company details
Written by the company
Founded in 2017, Fond Travels is your one-store solution for unbeatable deals on flights and vacations. With our extensive network of airline partners and a wide range of vacation packages, we can help you find the perfect travel options to suit your preferences and budget. Join us on a journey of unforgettable experiences and let Fond Travels be your trusted travel agency in crafting remarkable vacations, memorable flights, and more.
Contact info
2700 Neabsco Common Pl Suite #101, 22191, Woodbridge, United States
- (323) 800-6001
- info@fondtravels.com
- fondtravels.com
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sage White was wonderful and very…
Sage White was wonderful and very helpful.
Shayla was awesome and so sweet
Shayla was awesome and so sweet! Very helpful!! I would book again with sw airlines
Iris is a very pleasant and effective…
Iris is a very pleasant and effective travel consultant who has been very helpful and I thank her.
Irish my support agent was excellent.
Irish my support agent was excellent.
My experience was great with her. She managed to help my husband and I get on track. She is amazing and has a lot of patience. Excellent
Professional , polite service
Kevin
Was excellent and very patient with a couple of senior citizens. Most of the time agents a short and won't listen. KEVIN DESERVES 10 PLUS o customer service.
Maximus was very helpful & professional…
Maximus was very helpful & professional with booking our flight to Hawaii. Thank you for everything!
I wanted to express my sincere…
I wanted to express my sincere appreciation for your help during my flight booking process. You made everything very easy for me, and I am grateful for your excellent communication.
Thank you again for your assistance.
Mr Jonathan great helpful
Thank you for excellent service
Great helpful from MR Jonathan
I appreciate all what he did
Thank you again
Qatar Airways the best choice
Mohammed Dahmash
Matt was very knowledgeable
Matt was very knowledgeable, helpful and very patient assisting me booking my flight
Maximus was very helpful and…
Maximus was very helpful and knowledgeable to accommodate our family. Thank you!
An amazing person, Fantastic. Best agent ever!!!
An amazing person. One in a million with his service to help me. Never, never have I had so wonderful, helpful person as Matt was. Keep him. 😀.
Hello A Satisfied Customer...
Hello You Customer Service Person Name Jessie White I Love His Patience, And Kindness On The Phone Call I was Hard of hearing And He Repeated His Self And Took His Time to got beyond the Expectation Of Duty With Me, Thanks Hire Such A Great Worker I Appreciate Everything Did For Thanks. And God Bless You All......
She was delightful
Iris was delightful! I could understand her completely!!!! Excellent customer service. :)
I had to call support as I needed help…
I had to call support as I needed help with booking my flight with Allegent, and I spoke with Sage White. She was the most helpful person I have worked with on booking flights. She has set the bar high. She was patient and understanding. I had messy internet connection and issues with email coming through.
Thanks you
Melody
professional and direct to the point…
professional and direct to the point answered in timely manner Jasperr directed me and guide with professinal accuracy. He was very patient with me despite inability to be calm he calmed and in a professional demeanor i was extremely satisfied and had a genuine professional expreience. Jasperr is a positive addition to this company
She was very helpful in a stressful…
She was very helpful in a stressful time. Sage wide
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








