Fone4u Reviews 

152
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Saved around €400 - €600 on an S24Ultra which had perfect battery life and was given a free charger. Was met with great customer service even before going into the shop, I contacted through Whatsapp a... See more

Rated 5 out of 5 stars

Bought my 3rd phone in fone4u and extremely happy with my purchases always top customer service great prices and products.

Rated 5 out of 5 stars

The ordering process was painless. Their website is clear and concise, allowing you to make an accurate choice without many questions being unanswered. Should you need to, their customer service... See more

Company replied

Company details

  1. Cell Phone Store
  2. Computer Store
  3. Electronics Repair Shop
  4. Used Computer Store

Information provided by various external sources

Best Quality Used and New Mobile Phones and Computers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(152)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very fast and great fun service 😊

March 10, 2023
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Trudy! We're thrilled you enjoyed the speedy and fun experience. Looking forward to serving you again!

Rated 5 out of 5 stars

An Excellent 2nd Hand Opion

The ordering process was painless. Their website is clear and concise, allowing you to make an accurate choice without many questions being unanswered.

Should you need to, their customer service is excellent and prompt to reply.

I will certainly be using Fone4U again when I need a new phone, however I expect that won’t be for a while as the phone is exactly as advertised.

July 4, 2023
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you for your kind words! We're thrilled to hear you had a smooth experience and are satisfied with your phone. We look forward to serving you again whenever you need us in the future.

Rated 4 out of 5 stars

I can't fault this company at all.

I can't fault this company at all.. fone arrived in great condition not a mark on it and received a brand new charging plug and lead... only problem I'm having is that the battery isn't great doesn't last long at all compared to the a32 I had...

June 21, 2023
Fone4u logo

Reply from Fone4u

Thank you, Sarah! We're glad you're pleased with your purchase. We're sorry about the battery issue. If you need further assistance, please reach out to our customer service team for support. Enjoy your new device!

Rated 5 out of 5 stars

Great experience always helpful and…

Great experience always helpful and phones are great thank you

June 24, 2023
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Yaroslav! We're delighted to hear that you find our phones and service helpful. Your feedback motivates us to maintain high-quality standards. Feel free to reach out anytime!

Rated 5 out of 5 stars

Very helpful staff bought my 13 pro…

Very helpful staff bought my 13 pro here very happy with my Purchase

June 15, 2023
Unprompted review
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Reply from Fone4u

Thank you, Dudu! We're delighted to hear you're enjoying your new 13 Pro. Our team is always here to help with anything you need.

Rated 5 out of 5 stars

Really grateful for the service I got…

Really grateful for the service I got today. He not only helped me pick out my phone which I love, he help me set it up. Thank you so much for your help. Very friendly too

June 14, 2023
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Beth, for your kind words! We're thrilled to hear you had a great experience with our service. Enjoy your new phone!

Rated 5 out of 5 stars

Repeat customer always pleasure to deal…

Repeat customer always pleasure to deal with 100% recommended

June 6, 2023
Unprompted review
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Reply from Fone4u

Thank you, Cosmas! We truly appreciate your continued support and recommendation. We're delighted to have you as a repeat customer and look forward to serving you again.

Rated 5 out of 5 stars

Got my s23 ultra here I'm very happy…

Got my s23 ultra here I'm very happy with my purchase 100% recommended

May 1, 2023
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Victor! We're thrilled to hear you're happy with your S23 Ultra. We appreciate your recommendation and hope you continue to enjoy your new device!

Rated 5 out of 5 stars

Bought my iPhone 8 here in January…

Bought my iPhone 8 here in January working perfect no issue at all happy with my purchase

January 12, 2023
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Patrick! We're thrilled to hear that you're happy with your iPhone 8 purchase and that it's working perfectly. If you need any assistance in the future, feel free to reach out.

Rated 5 out of 5 stars

Gone for you Have been dealing with…

Gone for you Have been dealing with this business and i’ll totally recommend the service always helpful.

May 11, 2023
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Patrick, for your kind recommendation and continued support. We're thrilled to hear that you find our service helpful. We look forward to serving you again!

Rated 5 out of 5 stars

100% recommend fone 4 u they are…

100% recommend fone 4 u they are extremely helpful very happy with my purchase 😀

May 29, 2023
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Simone! We're delighted to hear you're happy with your purchase. Your recommendation means a lot and inspires us to keep delivering excellent service. 😊

Rated 5 out of 5 stars

Bought my phone here very good service…

Bought my phone here very good service and phone is great

May 19, 2023
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Fionnuala! We're delighted to hear you're happy with your phone and our service. If you have any questions or need assistance in the future, feel free to reach out.

Rated 5 out of 5 stars

Great store

Just Got My screen Fixed and it works perfect Prompt service

May 26, 2023
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Christina! We're delighted to hear that you're satisfied with our prompt service and your screen repair. Let us know if you need anything else.

Rated 5 out of 5 stars

Iphone 12 pro max

Purchased an Iphone 12 pro max from fone4u. The phone is in excellent condition and working like a dream. Great customer service too.

May 6, 2023
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, MR H! We're thrilled to hear that your iPhone 12 Pro Max is exceeding expectations and that you enjoyed our customer service. We appreciate your feedback!

Rated 5 out of 5 stars

Excelent service

Those guys are great, I place an order online and next in morning I had what I order. Good service, quick delivery.

April 19, 2023
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Valdecir! We're thrilled to hear your order arrived quickly and you enjoyed our service. Your feedback means a lot to us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Best I’ve dealt with I’ve got 2 phones…

Best I’ve dealt with I’ve got 2 phones of them now and I will be returning for more I text on messenger they able sort me out and help me they reply so quick looking forward to keeping business with yous

December 5, 2022
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Clive! We're thrilled to hear you're satisfied with our service and quick responses. We're looking forward to continuing our business with you too!

Rated 5 out of 5 stars

Great Store Bought 2 Phones and very…

Great Store Bought 2 Phones and very happy with them

November 4, 2022
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Orsolya! We're thrilled to hear you're happy with your new phones. If you need any assistance, feel free to reach out.

Rated 5 out of 5 stars

High quality and excellent customer services

I bought an iPhone X from Fone4u and I'm very thankful. The quality and price are more than I expected. The staff is very lovely and helpful. I would highly recommend it to anyone who is looking for good quality and price.

November 10, 2022
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Caterina! We're thrilled to hear you had a great experience with us and are enjoying your purchase. We appreciate your recommendation and look forward to serving you again in the future.

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