Fone4u Reviews 

152
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Saved around €400 - €600 on an S24Ultra which had perfect battery life and was given a free charger. Was met with great customer service even before going into the shop, I contacted through Whatsapp a... See more

Rated 5 out of 5 stars

Bought my 3rd phone in fone4u and extremely happy with my purchases always top customer service great prices and products.

Rated 5 out of 5 stars

The ordering process was painless. Their website is clear and concise, allowing you to make an accurate choice without many questions being unanswered. Should you need to, their customer service... See more

Company replied

Company details

  1. Cell Phone Store
  2. Computer Store
  3. Electronics Repair Shop
  4. Used Computer Store

Information provided by various external sources

Best Quality Used and New Mobile Phones and Computers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(152)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

I was looking for a replacement cover for my Apple watch today and happened to find Fonez in EyreSquare, so glad i did, very helpful and not pushy at all. highly recommend, great service.

May 4, 2022
Unprompted review
Fone4u logo

Reply from Fone4u

Thanks for sharing your experience, Gi! We're thrilled you found the perfect replacement cover with our help. Your recommendation means a lot to us and will assist other visitors too.

Rated 5 out of 5 stars

I was looking to replace a Samsung A5

I was looking to replace a Samsung A5. I walked into this shop in Bray the day it opened and bought a Samsung A52 S. It was competitively priced. I prefer to buy locally if I have any questions arising after-sale particularly because of my age. The manager was very helpful and I feel I can ask him any questions that may arise.

March 13, 2022
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Eamonn! We're delighted you chose to shop with us. It's wonderful to hear our manager was so helpful. If you have any questions about your new Samsung A52 S, feel free to ask anytime. Safe travels with your new phone!

Rated 5 out of 5 stars

great service

great service, all done quick - thanks :) anyway - so far, we'll see if and when i will need service of my phone lol...highly recommended :)

June 28, 2021
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Reply from Fone4u

Thank you, Adam! We're thrilled to hear you had a great experience. Remember, we're here whenever you might need us. Keep enjoying your device!

Rated 5 out of 5 stars

Repeat customer - A1 Service

Repeat customer. Absolute pleasure to deal with and top quality products at very fair prices. On two occasions there were issues with stock and the guys sorted me out with upgrades at no additional cost for the trouble, A1 customer service, thanks again

May 24, 2021
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Stephen! We're glad to have provided you with A1 service and quality products. It's a pleasure having you as a repeat customer. Your satisfaction is our priority, and we're always here to assist.

Rated 5 out of 5 stars

Phone review

Phone was delivered in great time. Amazing quality and also great service.

October 29, 2020
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Shane! We're thrilled to hear you're happy with the delivery, quality, and service. We're here for any future needs.

Rated 5 out of 5 stars

Phone was delivered promptly was in…

Phone was delivered promptly was in excellent condition ,which was a pleasant suprise

October 21, 2020
Fone4u logo

Reply from Fone4u

Thank you, Kevin! We're thrilled to hear that your phone arrived promptly and in excellent condition. We strive to ensure every delivery meets your expectations.

Rated 5 out of 5 stars

Great experience while searching for a…

Great experience while searching for a new phone, was able to shop with ease and i hope to do business again in the future.

September 18, 2020
Fone4u logo

Reply from Fone4u

Thank you, Gayle! We're thrilled to hear you had a great shopping experience. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Excellent service and quality

Excellent service and quality. Fast delivery too

August 11, 2020
Fone4u logo

Reply from Fone4u

Thank you for your wonderful feedback! We're thrilled you were satisfied with our service and speedy delivery. We can't wait to serve you again!

Rated 5 out of 5 stars

Shop service and communication A+++

Shop service and communication A+++, product excellent quality as described, prices amazing highly recommended. One big down for me was delivery, shop working with fast way courier, they got tracking number Tuesday morning and delivery was Thursday evening, not fast way anyway.

August 9, 2020
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Reply from Fone4u

Thank you, Miroslav, for your kind words and recommendation. We're glad to hear you were satisfied with our service and product quality. We apologize for the delivery delay and will address this issue with our courier service.

Rated 5 out of 5 stars

Very happy with my purchase!!

Very happy with my purchase! Great company and fast delivery I would highly recommend to anyone A+++

July 31, 2020
Fone4u logo

Reply from Fone4u

Thank you so much for your kind words, Dylan! We're thrilled to hear you're satisfied with your purchase and experience. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Website is easy to use

Website is easy to use
Quick delivery

July 22, 2020
Fone4u logo

Reply from Fone4u

Thank you, Helen, for your positive feedback! We're thrilled to hear that you found our website easy to use and were pleased with the quick delivery. Your satisfaction is important to us and we appreciate your support.

Rated 5 out of 5 stars

Quick turn around and phone is perfect

Quick turn around and phone is perfect. Always dubious about buying things like this online but very happy with service.

June 7, 2020
Fone4u logo

Reply from Fone4u

Thank you, Gary, for sharing your experience! We're glad to hear that you're happy with the quick turnaround and your phone. Your feedback is appreciated and helps us continue to improve. Enjoy your new device!

Rated 5 out of 5 stars

Excellent quality

Excellent quality , have it for a month exactly and it’s everything I wanted and more! Have no complaints , the staff really know what they’re doing , 10/10 would definitely recommend 💯

June 5, 2020
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Reply from Fone4u

Thank you, Emily! We're thrilled to hear you've had such a positive experience with our product and team. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Bought a refurbished red iPhone 8

Bought a refurbished red iPhone 8, came in a box with a charger, you’d think it was brand new absolutely outstanding service !
Seán
Drogheda

June 4, 2020
Fone4u logo

Reply from Fone4u

Thank you, Sean! We're thrilled to hear that your iPhone 8 exceeded expectations. Enjoy your new device and feel free to reach out if you need any assistance!

Rated 5 out of 5 stars

Amazing customer service and Quality Item

Buying an Iphone online I had an issue and contacted Fone4u at midnight on a weekend to have a response within minutes, my issue was resolved in less than 10 minutes and i recieved my phone within 24 hours all during the Lockdown of 2020. Highly recommend this company, my phone was in top notch condition and the customer service was second to none. i will be back and thank you.

June 3, 2020
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Johnny, for your fantastic feedback! We're thrilled to hear our team could assist you swiftly and that you're satisfied with your purchase. Your recommendation means a lot to us, and we look forward to serving you again!

Rated 5 out of 5 stars

Excellent service during lockdown

Excellent service online, delivered next day and both products in exceptional condition. Would highly recommend.

May 29, 2020
Fone4u logo

Reply from Fone4u

Thank you, Phil! We're thrilled to hear you were satisfied with our service and prompt delivery. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Couldn’t ask for any better. Bought an iPhone 8, not a single mark or scratch on it at all. Perfect condition. Highly recommend

May 26, 2020
Fone4u logo

Reply from Fone4u

Thank you, James, for your fantastic feedback! We're thrilled to hear that you're happy with your iPhone 8 and our service. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Phone was perfect

May 20, 2020
Fone4u logo

Reply from Fone4u

Thank you, Stuart! We're thrilled to hear you were satisfied with your phone and our service. Your feedback means a lot to us.

Rated 5 out of 5 stars

I have used this phone shop and was…

I have used this phone shop and was delighted with the phone and customer service Would definitely shop here again 👍

May 18, 2020
Fone4u logo

Reply from Fone4u

Thank you, Nora! We're thrilled to hear you were delighted with our phone and customer service. We look forward to helping you again in the future.

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