Fone World  Reviews 151

Great service from Ali and Saad. Came in with the phone one day. As my phone is not a common brand, they needed to order the parts in. First thing the next morning they called me- the parts were in. I took the phone in and 40 mins later had the fixed phone back. Good value too!

Great service with a big experience . Ali and Saad is always really helphul for me.Highly recommended!!! If I have some problem I always visit this store :)

They are very professional and helpful. They done my phone screen in a very affordable price.

They took £150 from my partner to sort screen on phone said would be a week 6 weeks later we finally get phone back with SIM card tray missing and when we open phone they had scratched all of the stickers inside off? I think they’re really dodgy and we have gone to trading standards. Update! About ten minutes after this rang my partner demanding I take review off!! Not telling us why the SIM card tray was missing or why they scratched all the stickers off the inside the phone or why they kept it for way over a month and kept saying Tuesday next week. There so dodgy please do not use we have taken further.

!AVOID POOLE STORE! After hearing of my work colleagues experience, I will never go to this store, EVER. They "fixed" his back panel, however 3 hours later he was unable to make and receive calls, the sound had gone, can't play videos etc. He took it to a reputable place and they discovered the motherboard has been burnt! The phone is practically unfixable. Disgraceful and disgusting - £110 he was charged to fix his back panel! So unless you want your internal systems destroyed, please avoid!

I went here to get the back glass replaced on my iPhone 14 Pro Max and they've broken my phone unfortunately. I took it elsewhere to a reputable company and it turns out they've broken the motherboard which is unfixable, this is due to the heating process involved with only replacing the glass. My phone now has no sound, microphone, videos or vibration and its all due to taking it here. Please avoid! A very costly mistake for me taking it here.

The staff was very courteous and professional from when I stepped into the store.He was very willing to help sort my phone out and most importantly for me, he kept to the timeline he gave me shows regard and respect for my time.I will definitely be recommending them to others.

Peterborough... what a load of con artists and liars.
Dreadful service. Totally ruined my phone.
I have been in 4 times now and they have wrecked my phone. Do not trust these people...they take parts out of your phone and replace them with rubbish. Absolutely con artists.

Just been into the hull shop, great service as always and the men always give us the greatest prices, definitely recommend

Fone world derby have just replaced my battery for free after the first one used wasn’t doing very well
They were brilliant, didn’t give me a hard time, did the job really quickly and the staff were just so excellent
I wish every shop I used was as professional and courteous
THANK YOU

Fone World Bracknell have been great. My son had his phone smashed by accident, both front and back. Ahmed took care of it in a manner well beyond what I expected. Like many you are always weary for scam artists but not in this case. Will definitely go back to Ahmed with any future mobile issues.

Brighton North Street; The bearded dude is none other than a lying scam artist out to rip everyone off. He sells duff stuff that doesn’t work properly.

This guy is fully aware of the crap his selling and will take your money with a big fake smile.

Upon returning to query your product this dirty scammer is in total denial and has the front to blame external 3rd parties for the product failure.

This guys gonna get a visit from the trading standards who will survey the crap he sell’s together with a full financial audit.

This Guy has scamming in his veins so best advice stay away.

As a senior citizen i was impressed by the polite and friendly nature of the gentleman in the shop at Merry Hill at no time did he make me feel inferior at my lack of technical knowledge and also made my phone work again.

Fone World Oxford people were incredibly helpful and patient when helping us out with local SIMs.

Went to Boscombe store for replacement for cracked screen and battery on my sons iPhone XR. Had a few hiccups with the battery but Jafar was happy to help in fixing the issue. Even after my son dropped his phone and cracked the screen again causing more battery issues, Jafar changed the screen and battery with a discount and gave the phone a free service and screen protector! He has reassured me that any further issues, even when the warranty is finished, he'll be happy to help me out. Always friendly with me and the kids. Service with a smile! Thank you.

Terrible experience ! Please AVOID at all costs! Got my camera lenses repaired from the merryhill branch after two days they started falling apart and crumbling, went back to report the issue and the man was very rude!.. they also made me pay cash and didn’t provide a receipt!

Please DO NOT GO HERE!
They replaced my iPhone 11 Pro screen… within a few days all I could see was more issues, the screen glitches, went green and over a week my phone screen was completely black the phone didn’t work again, I took it to another place to get fixed … I then found out that this company had taken all my apple parts from my phone, battery etc.. and replaced it with non compatible ones, when this was not needed for a screen change - causing all my issues, they won’t refund money they don’t care they just “laugh” at you when you go back for help..

Save your money and go elsewhere

Visiting Bath, I entered Fone World with many questions. I met Zaman who went way above and beyond helping an old American with absolutely no knowledge of technology. He was kind and so very patient with me. I am grateful beyond words.

Merry Hill (Dudley): Not a clue what they’re doing, clearly know nothing about phone repairs, messed my IPhone up that bad that apple won’t even touch it to fix their mess now! Void warranty after their bodge job!
Returned it to them for a second time to fix the mess they made to begin with and they just made an even bigger mess… unprofessional staff, all talk with no clue what they’re doing at all!
Expensive phone turned into a worthless one! DO NOT USE THIS COMPANY

Excellent service, would highly recommend 👌