These are the second pair I have & are brilliant for collapsed arches. Certainly help inserted into shoes & slippers. Bought first pair a few years ago & still going strong. Decided to get another pai... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
FootActive is one of the World's leading suppliers of Orthotic Insoles and lifestyle insoles. We work closely with our team of Podiatrists and Physiotherapists to make sure our insoles are at the forefront of orthotic technology.
Contact info
Unit 3 Murray Court, Murray Way, BA9 9RS, Wincanton, United Kingdom
- 01963 33088
- footactive.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is my 2nd pair of foot active full…
This is my 2nd pair of foot active full length insoles and this pair are every bit as good as the last pair- ( which I bought over 4 years ago and worn in shoes/ wellingtons every day)
They have almost cured my Morton’s Neuroma and I couldn’t recommend them highly enough. They arrive rapidly in the post and you can have them packaged or not for environmental purposes. Great product and service from Footactive
Good website…
Good website with understandable explanations. The item I chose was exactly what I wanted.
Great product and delivery service
Slippers with arch support
Love the arch support, super comfy. Only one thing I'm not too keen on is the elasticated heel, it's slips down even with the stick on inserts, so I have decided to wear them as a mule.
I find they fit perfectly into my…
I find they fit perfectly into my slippers but do not fit comfortably into my ' nice' shoes they being just too bulky, sorry!
I will have to keep looking! 😞
Not Amazon!
Easy to order, informative website, package arrived promptly, simple but safely packaged, well made slippers.
Support not great, and need to cut to size.
Suppport not great. Rather soft. Also, need to cut to size. Cut guidelines are incomplete so you have to guess where to finish cutting.

Reply from Footactive
Comfortable slippers with arch support
Comfortable slippers with arch support. Just what I needed.
Don't buy this product
Most uncomfortable thing i have ever had in my shoe,nearly crippled me
Complete waste of money

Reply from Footactive
Good Quality Products
Speedy service, good quality products arrived timeously.
Slippers - comfortable and warm - a tiny bit big, think they may be a man's fit rather than a ladies so I might reorder a smaller size.
Trainers - comfortable - needs better grip on the soles though as they keep slipping off the pedal when I'm driving so have stopped wearing during driving.
In-soles - comfortable - I was in a quandary about the size to order, I went for the medium but think I'll reorder the small as they are a bit big.
All items were good quality.
Orthopaedic insoles
Trusted company first and foremost! Product is exactly what it describes giving you the quality you paid for. I bought both the casual and sports insole. They are a game changer immediately improving my gait and supporting my ankle. Country rambles across fields no longer leave me in agony and fear every time I encounter terrain that isn’t flat causing my ankle to roll inwards with shooting pain. I will most definitely be purchasing these again when I’ve worn my current ones out. Can’t recommend highly enough! They’ve really improved my walks😀
Foot orthotics.
The service, and product, was very good. A game changing product that stopped the pain within a couple of days.
Thank you.
P.Prince.
These have saved my feet especially…
These have saved my feet especially with Plantar Faciitis. I now have 2 pairs, well worth the money!
Environmentally friendly with packaging.
Apart from the delivery being on time, efficient emails to let me know when it was coming, the thing I particularly liked about this company which I hadn't had before was their consideration with packaging. Environmentally friendly, you could choose whether you wanted it wrapped in plastic or perfectly wrapped in cardboard which I chose - this needs to be rolled out to other companies who seem to use far too much unnecessary and unenviromental friendly packaging. Big thumbs up to this company!
Found inserts very rigid and therefore…
Found inserts very rigid and therefore uncomfortable.
Disappointed manuka honey bandages no…
Disappointed manuka honey bandages no longer available, but cream may be all right
Excellent slippers at a good price.
My order for slippers was dealt with promptly and I received accurate information about shipping. The delivery was on time and the slippers have been a life saver. The comfort for my foot with plantar fasciitis was immediate. I have been struggling to find slippers with the right amount of support and comfort and these from Foot Active are perfect. I must find out if they do spare insoles🙄
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







