These are the second pair I have & are brilliant for collapsed arches. Certainly help inserted into shoes & slippers. Bought first pair a few years ago & still going strong. Decided to get another pai... See more
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Review summary
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Never used company before. Very impressed. I needed to get ortho inserts for my trainers to help with plantar facitis and extreme flat feet. I am on W/L for new hip so feet need support whilst I am... See more
Speedy service, good quality products arrived timeously. Slippers - comfortable and warm - a tiny bit big, think they may be a man's fit rather than a ladies so I might reorder a smaller size. Tra... See more
Finally found the insoles I need. Having spent £100.+ on various ones, that did not help or were only comfortable for up to an hour. The unexpected joy for finally finding the right ones is immeasura... See more
Company details
Written by the company
FootActive is one of the World's leading suppliers of Orthotic Insoles and lifestyle insoles. We work closely with our team of Podiatrists and Physiotherapists to make sure our insoles are at the forefront of orthotic technology.
Contact info
Unit 3 Murray Court, Murray Way, BA9 9RS, Wincanton, United Kingdom
- 01963 33088
- footactive.co.uk
4.7
Excellent
5K reviews
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Replied to 68% of negative reviews
Typically replies within 24 hours
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Well made easy to fit support insoles
Well made easy to fit support insoles. I chose the eco version because who needs more plastic. They are very comfy and support my wonky foot very well.
Thought they were a bit pricey.
March 10, 2026
Reply from Footactive
Thank you very much for your positive review.
Reply from Footactive
Thank you very much for your positive review.
Very helpful customer service
Very helpful customer service. Metatarsalgia insoles arrived very promptly, good quality, clear instructions. I recommend.
March 9, 2026
Reply from Footactive
Thank you very much for your positive review.
Great Product and great service I re-ordered sport support insoles for…
I re-ordered sport support insoles for planta fasciitis. They're brilliant (I'm a fitness instructor and have used them for many years) and arrived well packaged and quickly.
March 9, 2026
Reply from Footactive
Thank you very much for your positive review.
I ordered the orthotic insole for…
I ordered the orthotic insole for activity, and it's a great product. I can't complain at all.
March 9, 2026
Reply from Footactive
Thank you very much for your positive review.
Excellent service
Excellent product and fast delivery , informative leaflet provided and a 30 day refund policy if needed.
March 9, 2026
Reply from Footactive
Thank you very much for your positive review.
Perfect for my daughter good quality…
Perfect for my daughter good quality and fast delivery
March 16, 2026
Reply from Footactive
Thank you very much for your positive review.
I think the issue with these is that…
I think the issue with these is that they need to be individually made for each size. They felt good when I tested them outside of a shoe but after cutting into size putting in the shoe, the arch support is too far forward and comes too far under my foot. Each time I put them on, they feel very uncomfortable and feel as though they’re pushing against the sole of my foot. After awhile that feeling wears off, but I can still feel that arch support in the wrong place I’m not sure if I’ll persist with them or throw them away.
March 16, 2026
Reply from Footactive
Dear Mr Newman,
We are sorry to see your negative review.
If the arch support feels too far forward this usually means the insole is too large and a smaller size would be more appropriate.
Perhaps you could contact us directly so we can help resolve the matter.
Regards
FootActive
Excellent service
Excellent service. Slippers are really comfy and has helped my foot pain. Thank you.
March 13, 2026
Reply from Footactive
Thank you very much for your positive review.
Arrived very quickly
Arrived very quickly, inserts are well fitting in trainers. Takes a little while to get used to them, but the leaflet explains this, and then its strange to walk without them in..
March 12, 2026
Reply from Footactive
Thank you very much for your positive review.
Being able to speak with a real person
Being able to speak with someone who knows what they are talking about
February 25, 2026
Reply from Footactive
Thank you very much for your positive review.
Very fast shipping and amazing…
Very fast shipping and amazing slippers. Absolute game changer for my feet!
March 11, 2026
Reply from Footactive
Thank you very much for your positive review.
Reply from Footactive
Thank you very much for your positive review.
You get what you pay for
Fast delivery, nice packaging and so far so good with the insoles. More expensive than Amazon or some high street optons, but you get what you pay for!
March 2, 2026
Reply from Footactive
Thank you very much for your positive review.
I bought a pair of insoles and I'm very…
I bought a pair of insoles and I'm very pleased with them. Comfy and god quality, came on time with clear instructions. Thank you!
March 2, 2026
Reply from Footactive
Thank you very much for your positive review.
Great slippers
Great slippers, pain in my legs went a few days after wearing them and feet dont feel so tired, also not getting leg pain at night
March 6, 2026
Reply from Footactive
Thank you very much for your positive review.
Prompt delivery and excellent product
Prompt delivery and excellent product. Easing my flat feet and realigning my gait.
February 27, 2026
Reply from Footactive
Thank you very much for your positive review.
Great arch support and comfortable I…
Great arch support and comfortable I have far less pain in my feet
February 26, 2026
Reply from Footactive
Thank you very much for your positive review.
Great quality
Delivery was quick and well packaged. The insoles are very good quality
February 26, 2026
Reply from Footactive
Thank you very much for your positive review.
Good shoes !
Good shoes for my mum who has problematic feet, good prices and received speedily
February 24, 2026
Reply from Footactive
Thank you very much for your positive review.
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