Morgan & Morgan Reviews 

170
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were let down by their experience overall. Many people reported poor communication, stating calls and messages were rarely returned, making it difficult to get updates or speak with their legal team. This lack of contact often left them feeling uninformed and frustrated. Customers frequently mentioned the firm often declined cases deemed too complex or not financially significant enough for them to pursue. Several reviewers also described the service as unprofessional, citing issues with rude staff and incompetent paralegals. However, some customers noted positive interactions, with specific staff members treating them with respect and kindness.

What people talk about most

Staff

Consumers find staff to be ambiguous, with many reviewers expressing dissatisfaction with the professionalism... See more

Claim

People report negative experiences with claim, often feeling their initial understanding was not met... See more

Service

Reviewers express widespread disappointment with the service, with many feeling that the firm is focused on... See more

Customer service

Customers had negative experiences with customer service, often reporting poor communication and a lack of... See more

Customer communications

Reviewers highlight negative aspects of contact, with many expressing frustration over unreturned calls and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Very poor communications with my lawyer. I had better communications with the legal aid then with the so-called lawyer that was assigned to me. Big disappointment in this firm. Can't speak for other... See more

Company replied

Rated 1 out of 5 stars

This law firm is very UNPROFESSIONAL and CARELESS. They NEVER return your calls or text messages, it is a waste of time. They promised you they will go above and beyond with your case and it goes c... See more

Company replied

Rated 1 out of 5 stars

We were led to believe that Morgan and Morgan was top law firm. That they handled not just injury cases but medical malpractice. This seems not to be the case unless it is a "slam dunk". My husband... See more

Company replied

Rated 1 out of 5 stars

Seven months after agreeing to pursue my case, the Louisville office kicked me to the curb. No one answered their phones, making it impossible to talk to the attorney. They are cherry pickers.... See more

Company replied


Company details

  1. Law Firm

Written by the company

Morgan & Morgan has recovered over $5 billion for our clients in 30 years. More than 500 lawyers in 50 cities. Get your free consultation today.


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1.5

Bad

TrustScore 1.5 out of 5

170 reviews

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1.5

All reviews

(170)

64 reviews in the last 12 months

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Rated 1 out of 5 stars

There has to be someone better

Morgan and Morgan handled my Roundup case. The bottom line is they took money out for a number of things, and I ended up with less than Morgan and Morgan. They say they are "for the people." That's only if your last name is Morgan.

July 24, 2023
Unprompted review
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Reply from Morgan & Morgan

Jeff, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. Although we cannot discuss the specifics of your case in this open forum, we would love the opportunity to speak with you directly and make things right. Please don't hesitate to email us to discuss your concerns further. – Client Experience cx@forthepeople.com

Rated 1 out of 5 stars

gov pays this .....to handle law claims…

gov pays this .....to handle law claims ITS BEYOND NO POINT .THERE HIRE folks from everywhere to sit in there all day and act technically UNABLE to assist . Graduates and employees get there degree from the FARMERS MARKET.
HEY DO BUSINESS WITH i'M A LIAR & cAN'T hELP LET EVERYONE OVER IN THE US crouch SUCKER FOR THEY KING TRUMP
you need a leash for all that undercover slave mess going on

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

Yet another reason to dislike this…

Yet another reason to dislike this family. They wouldn't take my friends case against a school system here when she was injured due to negligence by the maintenance staff but John Morgan is a big time Biden supporter so he helps destroy our country while making tons of money off the people's cases he does take on.

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT GO TO THIS FIRM

DO NOT GO TO THIS FIRM. They are not for the people. I took their advice to settle the 1st of 3 accidents I had in 6 months all with other party ticketed.i knew it was wrong but put my trust in Morgan attorney (refused the check to settle & it sat in state account for years). Morgan attorney’s advice was wrong & bad legal strategy. All 3 cases needed to be tried together. Morgan wanted to protect state because 1 driver was a Fl cop. After that, they dropped all my cases & left me with no lawyer. Other attorneys refused my case & said Morgan needed to fix mess Morgan created by settling 1 case. My employer did not want to pay my medical bills & I lost my job after getting awards for outstanding work. (My cervical spine is damaged and only a doctor in Germany does the needed complicated surgery.) my former employer has been sited by EEOC in a class action for violating rights of disabled.EEOC CASE IS STILL ONGOING. So my medical care for accidents is ongoing case all because of Morgan & my employer not wanting to pay for the damages (accident care desperately needed).

July 6, 2024
Unprompted review
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Reply from Morgan & Morgan

Hello Sara, Allow us to take a closer look at this for you. Please contact us at cx@forthepeople.com with your information so we're able to best assist you. Thank you. Client Experience Team.

Rated 3 out of 5 stars

Lawyer beyond great. Accounts Payable meh.

Hello All, the lawyer Barry is absolutely fantastic. Helped in every humanly way possible to provide the guidance to get the money to my fathers estate. Your accounting team though. Papers are signed and amount of money has been settled upon. Still waiting. At this time, I'm wondering if the funds are in a bond and waiting for it to mature for 5%APR.

July 6, 2024
Unprompted review
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Reply from Morgan & Morgan

Thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. While we cannot discuss the specifics of your case in this open forum, we would be grateful for the chance to learn more about your concerns and see what we can do to help. Please don't hesitate to reach out to us via email. Thank you. - Client Experience Team CX@forthepeople.com (888) 488-0018

Rated 1 out of 5 stars

They fight agaist uber for me they got…

Dont trust them . Big rats.They fight agaist uber they got me $280🙆‍♂️👎 useless.u may need it to clean your ass better than me i didint sine it . then i trust them few months late on car accident, they took the case i sine 100s of contract ,2week late they dump my case. and they keep send me 100s of txt late if u still need help after u all ready sine contrat. then they said we CANT help u with this . thieves rats motherfks useless insurence rats they come up on facebook lie bout 100.000 $ they got me 280$ agaist uber 😹 rats 🖕 useless trash . Snakes🖕God is up there 🤝

June 17, 2024
Unprompted review
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Reply from Morgan & Morgan

We're sorry to hear about your experience. We take feedback seriously and apologize for any inconvenience caused. Thank you for bringing this to our attention. - cx@forthepeople.com Client Experience

Rated 1 out of 5 stars

please look for other lawyers who do want to work.

by far the worst experience of my life, 2 and a half years waiting for me to be paid, they already collected their fees, but by mistake of Morga and Morgan they only paid me a part, please look for other lawyers who do want to work.

July 21, 2023
Unprompted review
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Reply from Morgan & Morgan

Thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. If you're comfortable, we would love the opportunity to discuss your concerns further and see how we can make things right. Please don't hesitate to reach out to us via email. Thank you. – Client Experience cx@forthepeople.com

Rated 1 out of 5 stars

For The People - HA!

This is 3 examples over several years so the date listed is the date the review was written
The only thing I can say is I don't know how M&M became " The largest Law firm in the world".
Every person I know that has call them because they "Really need your (their) help" have been turned down.
A few examples:
My 80+ year old Mother was in the hospital and was given a bedside commode to use.
As she was trying to sit down it collapsed breaking her hip and Femur. She never walked again.
M&M turned her claim down- no witnesses
My Daughter while staying in a hotel in Houston Texas was walking down a walkway at night that had a step down with with no handrail or lightning. Broke her wrist and damaged her back
M&M turned her down stating they weren't License to practice in Texas
When I called because my employer of 15+ years dropped my life insurance without any notice
because I managed to live past 65 and nothing else.
Sounds like Age Discrimination to me
M&M Refused without reason and sent me a list of some other firms that might want to help
Thanks for nothing
Morgan and Morgan " For The People " HA!

June 25, 2024
Unprompted review
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Reply from Morgan & Morgan

Hello Never, Allow us to take a closer look at this for you. Please contact us at CX@forthepeople.com with your information so we're able to best assist you. Thank you.

Rated 1 out of 5 stars

Company reeked of scam vibes

Company reeked of scam vibes. Constantly transferring me to someone else. Could not even tell me what Subrogation was, which was the reason for the call. Insurance fraud specialists and did not know what Subrogation means. Maybe this is just a case of bad hiring practices, and poor customer service. But the phone call had so many red flags for scam alert.

June 24, 2024
Unprompted review
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Reply from Morgan & Morgan

Hello Johnnie, Allow us to take a closer look at this for you. Please contact us at CX@forthepeople.com with your information so we're able to best assist you. Thank you. Client Experience Team

Rated 1 out of 5 stars

Live By Sword, and You Shall Perish Says The Lord

Statistical data reveals a staggering dissatisfaction among clients of Morgan & Morgan Law Firm. According to recent surveys and reviews aggregated from multiple sources, including consumer watchdog platforms and legal review sites, the firm consistently falls short of client expectations in crucial areas such as communication, case outcomes, and overall client satisfaction. A notable **85% of surveyed clients expressed dissatisfaction** with the firm’s handling of their cases, citing issues ranging from unresponsiveness to perceived lack of genuine care.

**Why Clients are Unsatisfied:**

Clients frequently report feeling neglected and undervalued throughout their legal proceedings with Morgan & Morgan. Many describe frustrating experiences where promises of aggressive representation and personalized attention were unfulfilled. The firm's reputation for high-volume caseloads often translates into inadequate client service, with cases sometimes being treated as mere numbers rather than opportunities to genuinely advocate for their clients' rights.

**"Live by the Sword, Die by the Sword":**

The biblical adage "live by the sword, die by the sword" resonates deeply in the context of Morgan & Morgan. While the firm prides itself on a confrontational and aggressive approach to legal battles, this very ethos can lead to an adversarial client-lawyer relationship. Clients who seek compassionate advocacy and a collaborative approach may find themselves alienated by the firm's zealous tactics. In essence, the aggressive strategy that defines Morgan & Morgan’s brand can backfire, alienating those who seek a more empathetic and consultative legal experience.

**Biblical Perspective:**

From a biblical standpoint, the principle of treating others as you wish to be treated (Matthew 7:12) underscores the importance of empathy and understanding in all human interactions, including legal representation. Clients often expect their lawyers to not only vigorously defend their rights but also to demonstrate genuine care and empathy throughout the legal process. When firms prioritize aggressive tactics over compassionate advocacy, they risk alienating clients seeking a more supportive and personalized approach.

**Conclusion:**

In conclusion, while Morgan & Morgan Law Firm may attract clients with its bold promises and assertive legal strategies, the reality often falls short of expectations. High dissatisfaction rates among clients reflect a fundamental disconnect between the firm's aggressive approach and the nuanced needs of those navigating complex legal challenges. For individuals seeking legal representation, especially in matters where empathy and understanding are paramount, it may be prudent to explore alternatives that prioritize a more holistic client experience.

**#Godspeed #4Chances**

June 5, 2024
Unprompted review
Rated 1 out of 5 stars

In my opinion

In my opinion, Morgan and Morgan got bought off , I got hit by a car while on a bicycle,it was clearly the ladies fault, she lied about not stopping at stop sign , video later showed she lied , Ty the person I dealt with at Morgan and Morgan jerked me around,in my opinion, intentionally, I was dropped, because they said there was nothing to get from the lady, I had been dealing with MASON'S and Catholic Church with several similar situations, my kids and grandkids are being harassed in same way ,This law firm only cares about the BIG MONEY, Mason's and Catholic Church tell firm to drop in a non verbal communication way its called the KNOWING, that's why judges are investigated in Trump's case now , Masonry is a secret society!!!!! KNOWING is a BEHIND the BACK way of SCREWING someone over and able to lie about it, weather it be a nod of the head ,hand signals, look ,it's what s set up ahead of time, GREED is the top reason of MASONRY for there CULT, in my opinion there the reason for pandemic, suck more business in to the realm of the devil, HITLER hid out in a Catholic Church in Argentina,they adapted his ways so did the Mason's narcissism is demonic, thats what's attacking the world through Mason's and Catholic Church, revelation 13 10 says if you kill by the sword you will die by the sword, we know it as KARMA, Bible also states GOD WILL BRING DARKNESS to LIGHT, revealing EVIL, MASON'S say EVERYONE HAS A PRICE, CHOOSE your BATTLES, they use STALKING to harasse , fake friends to get information, look up Proverbs 21 6,7, THERE'S NOTHING to DISCUSS, YOU ALREADY STATED YOUR BUSINESS (Forthepeople)my behind

November 8, 2023
Unprompted review
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Reply from Morgan & Morgan

Hello Vernon, thank you for taking your time to leave this feedback. We are sorry if you feel we didn’t convey what we stand for. Please know, we strive to ensure clients understand the reasons we are not able to take on a case, but if you do not feel that was the case here, please reach out to us so we can further discuss it with you. - cx@forthepeople.com/ 888-670-2630.

Rated 1 out of 5 stars

We fill out paperwork for Morgan and…

We fill out paperwork for Morgan and Morgan. I waited for a phone call. When the call came in it wasn’t an attorney. It was a someone that takes notes. It wasn’t paralegal or anything like that. We asked this lady if she had read what we submitted. She was honest and said no I didn’t give me a minute or two and I’ll read it. She said will you explain to me what happened in detail. So I did with the help of my wife. We had to repeat times we had to spell words for this lady because she didn’t know how to spell she didn’t have any medical background that is for sure. She said she would take this and discuss it with her group. I don’t even if the group had an attorney.

When she came back, she said sorry we’re not willing to take your case. I said what is the reason she said we’re just not gonna take it. OK I hung up the next day. I get a call from Morgan and Morgan wanting to go over my case . I said well your group said they wouldn’t take it.

If you’re dealing with Morgan and Morgan, I would hope that you’re dealing with an attorney which is knowledgeable in the area that you are making a claim to because it didn’t happen with us. We were very disappointed . We will never ever go back to Morgan and Morgan.

April 24, 2024
Unprompted review
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Reply from Morgan & Morgan

Hi Randy, thank you for sharing your experience with us. We apologize for the disappointment you faced during your interactions with our team. Your feedback is valuable to us, and we will use it to improve our services moving forward. We appreciate your honesty and hope to regain your trust in the future. Client Experience Team – cx@forthepeople.com - (888) 488-0018

Rated 1 out of 5 stars

Insurance Issue

I contacted your agency today and was turned down and do not know why. I work for a state agency and my insurance refuses to pay for a medication that I need to get well. My physician and I have been through 3 appeals and turned down.
I was hoping your company could assist with the process of making them pay for this but I see I'm not important enough, have enough damage or whatever.
You are NOT the company you state you are!
Thanks for nothing!

May 21, 2024
Unprompted review
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Reply from Morgan & Morgan

Hi Kathy, I am sorry to see you feel this way about our firm. We truly are FORTHEPEOPLE and take deep pride in the service we provide. There are many factors that go into accepting a case and unfortunately, we cannot accept all claims. Please know, we take all feedback seriously and are always striving to better our company for our clients. We hope you can find the assistance you need. Thank You! Client Experience Team - cx@forthepeople.com - (888) 488-0018 - Judith

Rated 1 out of 5 stars

False hope

"After experiencing a personal injury, I sought assistance from Morgan & Morgan, hoping for expert legal representation as they advertise.

Unfortunately, my experience was deeply disappointing. Despite their claims of expertise in accidents and personal injury, I found their services to be severely lacking. After reaching out to numerous lawyers within the firm, none were able to provide the assistance and guidance I desperately needed.

Despite their promises, I was left feeling neglected and frustrated. It's disheartening to encounter such a lack of competence and effectiveness from a firm that prides itself on being leaders in the field. My search for reliable legal representation

My life was absolutely robbed unjustifiably and Morgan & Morgan did absolutely nothing to fairly represent me with my case.

April 10, 2024
Unprompted review
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Reply from Morgan & Morgan

Robert, I am so sorry to hear that your experience with us was not up to your expectations. We understand how important each case is and take great care in considering all potential avenues of representation before making any decisions. We do not turn down cases lightly, and please know that while our firm was unable to assist you, this does not mean your claim lacks merit. If you feel you didn’t receive sufficient attention to your claim, please reach out to us at (888) 670-2630 and we will do our best to further assist you. – Client Experience

Rated 1 out of 5 stars

The worst attorneys in the country

The worst attorneys in the country! 4 years into a disability case, I've been contacted by phone 3 times. When I've contacted them, there is always a new case manager that is rude and somewhat clueless. At the 4 year mark, I reached out to them and was told that we would schedule a hearing. It was confirmed that a hearing was scheduled and shortly, thereafter, I received notice from Social Security that Morgan and Morgan has withdrawn. They quit and didn't even inform the me! After 4 years of nothing??! I will seek a malpractice attorney and expose these crooks! Please read my review and do yourself a favor and avoid Morgan and Morgan! You'll thank me later.

May 4, 2024
Unprompted review
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Reply from Morgan & Morgan

Bill, we are truly sorry to hear about your experience with our firm. Please know that we take your feedback seriously and are committed to addressing your concerns. We would like the opportunity to discuss this further with you to make things right. Thank you for bringing this to our attention. Client Experience Team - cx@forthepeople.com - (8880 488-0018.

Rated 1 out of 5 stars

They do not follow up or give you…

They do not follow up or give you answers. They do not refer you any drs that will work with you on behalf of their firm.

They switch you from person to person. It’s been 6 months and I’ve had to pay out of pocket to get any help and I can no longer afford that so basically I have no help. I accidentally switched lines today with them and disconnected. I called back and had to leave a message. No call back when we were in mid sentence. They say they tried to call me since January again but I haven’t received any calls. ( That might have been my phone)They could have e mailed, However, because I had to pay out of pocket for any kind of tests and they were not getting my e mails they’re now saying any adjuster would look at me as not being proactive. It’s an awful situation when they couldn’t provide the correct drs to help me and now I’m truly screwed up. I expressed my dismay and frustration with them but they’re more concerned with reviews. They’re not on top of things as I hoped they would be

They’re awful. I would never recommend them.

May 1, 2024
Unprompted review
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Reply from Morgan & Morgan

Hello Michelle, we are deeply sorry to hear of your experience and understand how important it is to have a positive experience with us. We take your feedback to heart and would love the opportunity to find out what we can do to make it right. While we cannot discuss the specifics of your case in this open forum, we would be grateful for the chance to learn more about your concerns and see what we can do to help. Please don't hesitate to reach out to us via email so we can discuss this further. - Client Experience cx@forthepeople.com

Rated 1 out of 5 stars

Terrible law firm

Terrible law firm. Only in it for the money. Never received return calls from attorney, case manager or paralegal. Unacceptable. Rude people

December 20, 2023
Unprompted review
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Reply from Morgan & Morgan

Hello, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. You are now speaking with the correct department to get this addressed. Our goal is to provide exceptional service to every client, and if you're comfortable, we would love the opportunity to discuss your concerns further and see how we can make things right. Please don't hesitate to reach out to us via email or phone if you are looking for some contact from your team. Thank you. – Client Experience
cx@forthepeople.com – 888 488 0018

Rated 1 out of 5 stars

Wish I had seen all these bad reviews…

Four years, & not yet settled!
Will update afterwards.

April 17, 2024
Unprompted review
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Reply from Morgan & Morgan

Hello Sunny, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. Our goal is to provide exceptional service to every client, and it appears we fell short in your case. If you're comfortable, we would love the opportunity to discuss your concerns further and see how we can make things right. Please don't hesitate to reach out to us via email. Thank you. – Client Experience cx@forthepeople.com

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