Fortresslearning Reviews 1,862

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendly demeanor, and extensive knowledge, making the learning journey supportive and encouraging. The user experience is frequently highlighted as positive, with many appreciating the well-structured courses, easy-to-follow materials, and intuitive online platforms that make learning accessible and manageable. People also commend the excellent customer service and quick response times, noting that questions are promptly answered and feedback is swiftly provided, which greatly aids in their progress and confidence. The overall service is described as outstanding, with many feeling well-supported from enrollment to completion, and appreciating the flexibility and personalized guidance offered.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness, knowledge, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the well-structured courses,... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as professional,... See more

Response time

People report positive experiences with response times, highlighting the promptness in answering questions... See more

Service

Reviewers mention positive feedback about service, highlighting the outstanding support and delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cant speak highly enough of the support from our instructor Richard Gietman to help me complete my TAE40112 Cert 4 in Training & Assessment. The course was well structured, the online sessions were... See more

Company replied

Rated 5 out of 5 stars

The people are fantastic. The only times I really struggled with my training was when I was too stubborn to ask for help. The assistance offered by the staff won't give you answers but are exc... See more

Company replied

Rated 5 out of 5 stars

Easy to follow and well organised training. Quick responses to question and feedback and prompt return of grades. I now have a much better handle on assessing and related areas. Thanks Fortress Learni... See more

Rated 5 out of 5 stars

I attempted this course before but gave up, never reaching my goal. Then I heard about Fortruss Learning. I was surprised by the encouragement and motivational support I received. My questions were pr... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

My recommendation will always be Fortress learning first.

My experience with Fortress has been completely positive. The team has been supportive, approachable and proactive. The learning content easy to follow ensuring all competencies are met. To anyone who would like to further their education, to progress in their employment or simply the experience in learning my recommendation will always be Fortress Learning first.

March 19, 2026
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Reply from Fortresslearning

Hi Mark,

Thank you for your kind feedback and for recommending us.

Wishing you all the best in your training career.

Kind regards,
Richard

Rated 5 out of 5 stars

The trainers success

The trainer was excellent in his presentation of the course and knowledge was outstanding Realy enjoyed it

March 19, 2026
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Reply from Fortresslearning

Hi Dale,

Thanks for the feedback, congratulations, and I'm pleased you enjoyed the course.

Kind regards,
Richard

Rated 5 out of 5 stars

All questions answered in a short time

All questions answered in a short time, instructors and fortress staff always asking if there was anything they could do to help. When i was put in hospital they just worked around it for me.

March 18, 2026
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Reply from Fortresslearning

Hi Dave,

Thanks for your review and congratulations on getting the job done.

All the very best,
Richard

Rated 5 out of 5 stars

Being easly able to contact Fortess…

Being easly able to contact Fortess staff and their friendly way of helping out

February 27, 2026
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Reply from Fortresslearning

Hi Peter,

Thank you for your feedback, and I'm so pleased you've achieved your goals.

All the very best from here on.

Kind regards,
Richard

Rated 5 out of 5 stars

Achieving my goal and certification

I attempted this course before but gave up, never reaching my goal. Then I heard about Fortruss Learning. I was surprised by the encouragement and motivational support I received. My questions were promptly answered, and guidance was provided to help me get back on track. Fortruss Learning has an excellent team, and I finally completed the course. Thank you!

March 5, 2026
Unprompted review
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Reply from Fortresslearning

Hi Bronwyn,

Thank you for your review, and we are so proud of your achievements.

Wishing you every success in training in the future.

Kind regards,
Richard

Rated 5 out of 5 stars

Highly Recommended

I had a pleasant experience with Fortress. During my course my personal circumstances changed and both my trainers and the administrators supported me to stay on track. The contents was easy to access and I really enjoyed the workshops.

February 26, 2026
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Reply from Fortresslearning

Hi Frances,

Thank you for your review and feedback. I'm really pleased for you achieving this qualification and standing up to the challenges life gave you.

Well deserved and all the very best from here onwards.

Kind regards,
Richard

Rated 5 out of 5 stars

Great trainers to work with

Great trainers to work with
Website very easy to use
Getting back feedback and results very quickly
Overall a very good Training Institute

February 19, 2026
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Reply from Fortresslearning

Hi Angelo,

Thank you for your feedback on the course, and wishing all the very best with your training.

Kind regards,
Richard

Rated 5 out of 5 stars

Really happy with Fortress Learning

Really happy with Fortress Learning. Online courses were easy to follow and relevant. The zoom classes were great - very well facilitated. Communication during the enrolment period could not be faulted.

February 9, 2026
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Reply from Fortresslearning

Hi Nat,

Thank you for your kind feedback. Congratulations and all the best with your continued training career.

Kind regards,
Richard

Rated 5 out of 5 stars

Initially I was terrified of doing…

Initially I was terrified of doing online learning. everyone warned me, saying so much easier going face to face. I can honestly say Online with fortress felt like face to face. The support they give you is next level amazing. No questions to hard or too stupid. Richard's support is what got me through plus messages regularly checking in on me. If you are scared of online don't be. Fortress is the way to go for support and guidance. I have now completed my Certificate IV and could not of done it without their amazing team.

February 5, 2026
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Reply from Fortresslearning

Hi Mandy,

Thank you so much for your kind review, and welcome feedback.

I'm so pleased you had a great learning experience, and I'm especially proud of your persistence and what you've achieved.

All the very best.

Kind regards,
Richard

Rated 4 out of 5 stars

Enjoyed the training

Enjoyed the whole training program help was only a email or phone call away

January 29, 2026
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Reply from Fortresslearning

Hi Andrew,

Thank you for your review, and wishing you all the very best.

Kind regards,
Richard

Rated 4 out of 5 stars

Great experience completing the Diploma…

Great experience completing the Diploma of VET. Comprehensive content, robust assessments and easy to use LMS platform. Thankyou!

January 28, 2026
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Reply from Fortresslearning

Thank you for your lovely feedback, Jackie. We are glad to hear you enjoyed the Diploma of VET and found the content, assessments, and LMS easy to work with.

Congratulations on completing your Diploma of VET. We wish you all the very best on your VET journey.

Warm regards,
Jane

Rated 5 out of 5 stars

Overall a positive experience doing my…

Overall a positive experience doing my TAE40122 upgrade. Assignments were marked quickly and feedback was constructive. Communicating with trainers was easy and I enjoyed the Validation workshop. Be prepared to put in some serious core hours as the Fortress Learning lessons and assessment modules are very thorough!

January 30, 2026
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Reply from Fortresslearning

Hi Diana,

Thank you for your review and candid feedback on the course. Congratulations on your achievement, and wishing you all the very best.

Kind regards,
Richard

Rated 5 out of 5 stars

FIFO balance

Able to do the course whilst juggling FIFO life, fantastic support and seeing improvement in Fortress going forward organising for people to do there practical component in a workshop whilst doing all the knowledge online

January 29, 2026
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Reply from Fortresslearning

Hi Tamara,

Thank you for your kind review, and your commitment and hard work has paid off. All the very best with your training career.

Kind regards,
Richard

Rated 5 out of 5 stars

great training organisation

I was required to get my diploma for work purposes. I used fortress for my certificate IV so use them again. I love using the training platform and all the documents were in an easy to follow format. The trainers themselves greatly help me when I was stuck and needed to talk things through.

January 12, 2026
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Reply from Fortresslearning

Congratulations on achieving your Diploma of VET, Dan – great effort!

Thank you for choosing Fortress Learning again and for sharing your feedback. We're glad to hear you found the platform and resources easy to follow. Thanks also for trialling one of our future RPL tools - your input was very helpful. It was a pleasure working with you, and you did a great job throughout. We wish you all the very best. Warm regards, Jane

Rated 5 out of 5 stars

Excellent Service Provided by Fortress.

Excellent Service Provided by Fortress.
Excellent support and very qualified trainer.

December 19, 2025
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Reply from Fortresslearning

Dear Moslay,

Thank you for taking the time to leave a review of your course. We are thrilled that you enjoyed our service.

Happy New Year 2026 to you.

Kind regards,
Deb

Rated 5 out of 5 stars

Fortress supported me through my Cert…

Fortress supported me through my Cert IV TAE, always prompt and responsive to any difficulties or questions that I had. Richard was a very helpful and excellent teacher. I would recommend them to anyone wanting to further their education

December 19, 2025
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Reply from Fortresslearning

Dear Peter,

Thank you for your kind review of your course. We are pleased that you are happy with Richard's assistance. He is currently away. I shall ensure that he sees your feedback.

Happy New Year to you, Peter and congratulations on the completion of your TAE40122.

Kind regards,
Deb

Rated 5 out of 5 stars

I have upgraded from the old TAE to the…

I have upgraded from the old TAE to the new one with Fortress, and the support I have received has been second to none. All the trainers are excellent, with special mention to Deb and Richard, they are incredibly supportive and truly makes you feel at home.

The course materials and video content are highly relevant and easy to understand and interpret. The assessments are well thought out, and each assessment is clearly linked to the course materials, which makes the learning process very effective.

I couldn’t be happier with the course. Anyone looking to pursue TAE qualifications should choose Fortress. If you want to understand how RTO Standards should be applied in practice, just look at their operations—you’ll get the answer.

Thank you to everyone at Fortress.
Merry Christmas and Happy New Year.

December 18, 2025
Unprompted review
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Reply from Fortresslearning

Dear Moslay,

Thank you for leaving this review. It is clear that you are very happy with doing our course. I am thrilled that you have now upgraded to the TAE40122. Merry Christmas to you.

Deb Thomas : DD

Rated 5 out of 5 stars

Supportive and high-quality learning experience

Fortress Learning made completing my Certificate IV in Training and Assessment a seamless and enjoyable experience. From enrolment to completion, I felt supported by the team at Fortress Learning. They were always approachable and genuinely helpful. The student portal / online learning system was easy to navigate and I enjoyed the self-paced learning. I also appreciated the quick turnaround on assessment marking. I am so glad I decided to enrol with Fortress Learning as they provided a high-quality learning experience and now I feel confident to apply my newfound knowledge and skills.

December 9, 2025
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Reply from Fortresslearning

Dear Kaitlin,

Thank you for taking the time to leave your review. We are so happy that you found all facets of your learning experience very positive. Congratulations on completing your TAE40122. We wish you all the best with your new qualification.

Kind Regards
Deb : ))

Rated 5 out of 5 stars

5 Stars Highly recommend

Fortress ran a great course, which helped me through the process of my TAE course, quickly and affectively, really at whatever pace I was prepared to work at. Trainers were easily contactable and approachable.

December 4, 2025
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Reply from Fortresslearning

Hi Quentin,

Thank you for your welcome review and great job with successfully completing your Cert IV. All the very best in training and assessment.

Kind regards,
Richard

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