I cant speak highly enough of the support from our instructor Richard Gietman to help me complete my TAE40112 Cert 4 in Training & Assessment. The course was well structured, the online sessions were... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
100-102 Brisbane Road, 4557, Mooloolaba, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Trainers and support staff easy to follow lessons and assignments and easy to submit

Reply from Fortresslearning
Great organisation with good notes and exercises. Staff were very prompt, helpful and supportive during my studies. Studying online allowed me to access the course. Would recommend Fortress Learning.
As a VET facilitator, course developer and assessor myself it was an interesting process to work through the RPL of a dual diploma with Fortress.
I found the staff (admin and assessors), processes and communication to be at a very high standard. It was a supportive process with understanding shown of life’s challenges and their impacts on ability to complete work within timelines.
All communication and requests for information were prompt and a choice of contact options to suit the student was available for this- phone calls, email or zoom meetings.
A special thank you to Jane who was patient, kind and extremely supportive throughout the process. Also Maniya who was my final Assessor and provided clear, helpful feedback and encouragement.

Reply from Fortresslearning
I received good, personal contact with my Trainer and an understanding of my circumstances from Fortress overall.

Reply from Fortresslearning
My online learning experience with Fortress Learning was very positive. The material was well planned and laid out. The trainer was extremely supportive, understanding and guidance and appointments were always available on request.
I would have liked to have access to the course material after the course is over, unfortunately you lose access to the portal after finishing the course. It is always beneficial to go refer back to the learning material if required in the future.

Reply from Fortresslearning
I found the personal help I received over the phone was essential to passing the course. It answered many of my questions, quandaries and difficulties that I had with certain modules.
Further, the regular updates on dates and times, the offerings of help were all important in keeping me on track.
Distant education is difficult, yet Fortress Learning was quick to replying to any problems I had.

Reply from Fortresslearning
My trainer assessor was very approachable and delivered the information in a way that made it very easy to understand.

Reply from Fortresslearning
The online material was great and Deb was a fantastic facilitator. She was very helpful in getting me across the line on my TAE upgrade.

Reply from Fortresslearning
Fortress were very good at following up and keeping me in the loop, on track. Jane, my trainer, was outstanding. Content was very good. The hardest part is getting started - once that happens you are off and running.

Reply from Fortresslearning
Tremendous amount of support, knowledge and time provided by trainer
Thank you so much Deb Thomas
Fortress Learning prompt and professional when contacted. Always returned calls without leaving me waiting
Thank you

Reply from Fortresslearning
The encouragement and help I received was amazing and enabled me to complete my unit of study. Thank you Fortress. I would recommend anyone who wants to study to sign up with Fortress.

Reply from Fortresslearning
Thank you Fortress for the opportunity. This course has imparted in me very vital knowledge and skills which I needed to know and have as a trainer and assessor. i want to thank my trainer, who has been very supportive in helping me completing this course and i am very grateful for my trainer as well as the whole team of Fortress.

Reply from Fortresslearning
Whilst I found the content confusing at first, the support from my trainer at Fortress was excellent. Deb is a wealth of knowledge and very easy going.

Reply from Fortresslearning
I found the Fortress Learning team to be consistently supportive throughout the learning and assessment process. Always available to answer questions and always ready to provide advice throughout the journey. My thanks in particular to Deb Thomas for her insight, support, good humour and positivity, certainly helped me find my best self.

Reply from Fortresslearning
Fortress Learning provided me with a great learning experience throughout my online training. My trainer provided me with assistance where needed and built my confidence throughout my learning. I was very happy with their efficient services and would recommend them to anyone wanting to acquire any qualifications they are offering.

Reply from Fortresslearning
From enrolment to completion the staff at Fortress were very helpful and supportive.

Reply from Fortresslearning
Deb my teacher was absolutely fantastic.
She understood the pressures I was under at work and the limited time I had to undertake this course, however she kept me motivated and was always available if I needed assistance.
Without Deb and her understanding I dont think I would have completed this course.

Reply from Fortresslearning
I am very appreciative of the assistance offered by all staff along the way in my study journey. The Zoom meetings I had with Jane were particularly helpful and got me through when time was of the essence.
I was also very pleased with your company policy that guaranteed all my submissions would be resulted within four days.

Reply from Fortresslearning
Fortress Training delivered comprehensive, well-structured and informative diploma training. I had extensive support from my trainer, and their communication was great. Overall, I am really happy with the experience, and I learnt a lot whilst being able to contextualise my training to my workplace. Highly recommend Fortress for any TAE training you may need.

Reply from Fortresslearning
I had a great experience with fortress the staff were very friendly and kind. They gave me sufficient time to finish the course at a time when I couldn't complete the requirements from work. When the circumstances change at work I was able to complete the tasks that I was required to complete and they were very accommodating.

Reply from Fortresslearning
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.