I cant speak highly enough of the support from our instructor Richard Gietman to help me complete my TAE40112 Cert 4 in Training & Assessment. The course was well structured, the online sessions were... See more
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100-102 Brisbane Road, 4557, Mooloolaba, Australia
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Due to the understanding, patience and help of Odeza, I managed to complete my first online training course!

Reply from Fortresslearning
Professional, friendly help and support from staff and trainers.

Reply from Fortresslearning
They were helpful and guided me through each step
I was able to make appointments and have all my questions answered
Life got in the way, so they were kind enough to extend my enrolment with no additional expense
The material was easy to read and I felt supported through out my journey and would not only recommend them, but would use them again without hesitation

Reply from Fortresslearning
From the outset the Fortress team were professional, prompt and supportive. From polite, friendly reminders to prompt follow up of assessments, they have set a new benchmark for my expectations.
Our trainer, Deb, is knowledgeable, friendly, supportive and a thorough professional.
I cannot speak highly enough of and for the whole process. Thanks Fortress.

Reply from Fortresslearning
I was dreading doing my TAE upgrade, but was pleasantly surprised to have actually enjoyed my experience at Fortress Learning. Everything, from the registration process, to the ease of accessing the learning portal, doing the workshop with Brian Uren, the help desk and your efficient assessment feedback was the best I have seen. Thank you so much for making my TAE upgrade such a pleasure. What a great team!

Reply from Fortresslearning
Fortress Learning RTO follows a good process to help ensure that the course selection and potential for RPL are well understood.
The team provided me with outstanding support for queries and assessing each submission was always within 4 days.
The trainers and assessors were available, consistent highly knowledgeable and approachable for advice.
Thank you to everyone.

Reply from Fortresslearning
Very helpful team, always keeping the lines of communication, overall very helpful

Reply from Fortresslearning
Exceptional course and trainer’s especially Jane MacIntosh. Overall excellent course.

Reply from Fortresslearning
Fortress were amazing and the course very easy to follow. Jane MacIntosh was exceptional in her teaching and guidance. Wouldn't hesitate to recommend.

Reply from Fortresslearning

Reply from Fortresslearning
I found online learning daunting at times but if I felt I needed assistance it was simply a request away and the assistance provided always guided me in the right direction.
RPL was not complicated to facilitate where it was applicable.
Thanks Fortress and your trainers!

Reply from Fortresslearning
It was a great learning to ensure and know the correct process of how to to handle and document your training and the evaluation process which is followed universally

Reply from Fortresslearning
The learning material was simple to follow and I was able to complete in my own time. There were plenty of offers of assistance, particularly if there had been a little time lapse between submitting completed modules. When asking for support, it was always readily available.

Reply from Fortresslearning
Well organised, easy to access, timely feedback, good support and understanding from trainers. Excellent resources. Would recommend to other people looking at undertaking TAE training

Reply from Fortresslearning
Fortress Learning is a great RTO to deal with. They are very well organised and their systems are both comprehensive and user friendly. I will definitely use their services again in the future. Many thanks, Steve

Reply from Fortresslearning
Nice experience with fortress.
Fortress developed and designed course nicely.

Reply from Fortresslearning
I only have great things to say about my experience with Fortress. The vocational training landscape can be tough to navigate, extremely tough sometimes. Fortress took time to understand my needs and expectations and provide expert advice with empathy and patience, and helped me avoid committing to the wrong options. Based on my experience you can engage them with great confidence. Particular vouch for Emma thanks again 👍

Reply from Fortresslearning
Trainer has been very supportive and responsive throughout the course. The online self learning materials are also very good and thorough.

Reply from Fortresslearning
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