Communication with FPRA was both responsive and clear. Even when initially it was thought they may not be able to respond within the tight timeframe this was clearly communicated enabling more time... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The FPRA provide an invaluable service. They are always extremely friendly and go out of their way to help. The responses and recommendations from their in-house experts are always tailored to your... See more
We've found FPRA's advice and guidance invaluable. We have a freeholder who really doesn't follow the rules. As FPRA members, we can access expert, easy to follow legal advice, sometimes just to explo... See more
The legal feedback I have received in the 4/5 weeks since joining has paid for the membership twenty fold. In addition the advice was provided within a 24 hour slot quicker than if we had gone to a h... See more
Company details
Information provided by various external sources
Welcome to the Federation of Private Residents’ Associations √ Do you manage or want to manage your block/estate? √ Do you want to buy the freehold of your block/estate? √ Do you want to change the managing agent? √ Are you having problems with service charges? √ Are major works a headache for you? √ Are there any other issues you need help with? FPRA CAN HELP. WE WILL ANSWER YOUR QUESTIONS AND HELP SOLVE YOUR PROBLEMS The Federation of Private Residents’ Associations are a not-for-profit lease advice, support and lobbying organisation for private residential leaseholders, tenants’ and residents’ associations, Residential Management Companies and Flat Management Companies. We are the national voice of residents’ associations and are frequently consulted by government. Our leasehold advisory services are free to members, who pay an annual subscription fee. The Federation of Private Residents’ Associations (FPRA) is an independent organisation. It does not endorse or recommend any products, service providers or companies. The FPRA is able to offer its members specialist legal, insurance, management and building guidance. We represent and understand the interests of leaseholders seeking to set up a tenants’ association, existing tenants associations (recognised or not) and resident management companies. We publish a quarterly newsletter for members, as well as information guides and booklets, and keep members informed about current issues and events affecting leaseholders.
Contact info
PO Box 10271, CM16 9DB, Epping, United Kingdom
- 0371 200 3324
- info@fpra.org.uk
- fpra.org.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I requested advice on a legal matter…
I requested advice on a legal matter and received a reply within 2 hours, with the offer of further help if needed.
A very quick response to my queries
A very quick response to my queries. Very pleased with the reply. Thankyou
Invaluable service
The FPRA provide an invaluable service. They are always extremely friendly and go out of their way to help. The responses and recommendations from their in-house experts are always tailored to your specific question as well as practical. We really value being members as it helps us to learn and stay informed so we can follow best practice. Thank you.
Very detailed reply to query
I put in a fairly complicated query on behalf of our management committee and got an 8 page reply summarising the legal position, including some things I hadn't thought about
They always give excellant advise
They always give excellant advise to our Residents Association for use in our struggles with our Landlord. If a legal point comes up, everyone immediately looks at me says 'ask the FPRA they will know.'
Prompt and full advice
Our right to manage company has a difficult situation with our freeholder regarding further development of our block of flats.
FPRA responded very promptly and fully to a complex query that we submitted, confirming our understanding and giving some helpful advice.
Very professional and well-informed advice.
Very professional and well-informed advice received within about 10 days. Very helpful, answering all our queries. Thank you Nicholas.
This is a company that is trying to…
This is a company that is trying to prevent leasehold reforms rom being carried out by the government. Leasehold properties are affecting millions of people who bought their property. Leaseholders are being exploited with escalating ground rent with some doubling every 10 years leaving homeowners unable to sell their property. Ground rent does not provide any services but instead is a revenue for landlords which this company wants to support. Uk is the only country that has leashild system.buyi g a property should mean you own it outright instead we have landlords making money out of people's home or charge you to make any changes within the property. This company has no morals or integrity . Leasehold reform will happen and this company needs to stop trying to prevent it from going ahead.
There is no misinformation in my review. It's public knowledge that this company represents the rights of landlords and is against the banning of leasehold

Reply from fpra.org.uk
Knowledgable, patient and so, so useful!
We've found FPRA's advice and guidance invaluable. We have a freeholder who really doesn't follow the rules. As FPRA members, we can access expert, easy to follow legal advice, sometimes just to explore different possible options with people who know more than us, without risking running up large legal bills, and that gives us huge peace of mind.
The problem I raised was a safety issue…
The problem I raised was a safety issue well beyond my experience and its importance and urgency made an urgent answer and action pressing. The advice received from a safety expert was fast, clear, concise and reassuring. Thank you so much FPRA. Who wouldn't want to be a member?
Queries Raised
The response was very detailed providing all the information we need to respond to the issue raised
Access to great advice from real experts in their field
We have found the FPRA to be exceptionally helpful in providing detailed advice on a number of issues. Their depth of experience is impressive.
Dealing with them is so easy and their response times are great.
We are very grateful for their support
A valuable service and worth every penny
Extremely useful service for those trying to run a residents association. Lots of information available to members and the ability to ask questions and get advice from an amazing team of experts is invaluable. Very satisfied with the decision to join. It was money well spent.
We had a complex query concerning the…
We had a complex query concerning the management of our building and received a very quick and informative response.
Thank you very much for your time, and for sharing your insights.
Such a thorough and timely response to…
Such a thorough and timely response to our enquiry.
Great clear advice, very quickly.
Great legal advice on our company and how to improve the articles so as to make it more appropriate for the role of representing all the tenants on the management company. Prompt answered within a few days! Amazing. Membership already paid for itself with this one query, and we have more to ask!
they are extremely responsive and of…
they are extremely responsive and of great assistance to the leaseholders associations members
Membership is a must!
As usual, first class service from the experts at the FPRA. A must for all RTM managed blocks. Takes all the worry away
Over the years we have regularly used…
Over the years we have regularly used FPRA for advice and guidance . Their response has always been prompt and helpful AND excellent value . We throughly recommend their service
Brian Stacey
Director
QWMC
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







