I ordered from Canada and the package simply failed to be delivered, seemingly on the very afternoon delivery was first attempted. The pattern for addresses from townhouses is different here than... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
There was a problem with the international post and Vanessa bent over backwards to fix it and get the package to me.
Beautiful lightweight Turquoise glasses chain. Arrived So Beautifully wrapped in gift tissue ,in a lovely FRAME CHAIN Logo Box, even included a soft fabric cover for my glasses . Spare set of a... See more
Company replied
Extremely high quality chains for my eyewear. I have bought lots of them for all my different specs and different occasions. I have never found anywhere else which sells such good quality ones. Prompt... See more
3.8
Great
139 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful chain for my sunnies
Beautiful chain for my sunnies! Get lots of comments. Really looks plush.
May 5, 2022
I love my new chain
I love my new chain. A bit of a statement but highly practical too. The packaging is excellent and I love the box and carry bag. I could get addicted to this brand!
April 6, 2022
Beautiful product very efficient…
Beautiful product very efficient service lovely packaging 10/10
March 23, 2022
Love love love. Simple yet practical glamour
For someone who is always wearing her glasses on her head ( and dropping them) what a treat. Beautifully packaged. Gorgeous storage box & bag. The chain ( gold with pearls) is well made. Its beautiful. Love the quality. Dresses up an outfit..everyday jeans or going out frocks. Has caught occasionally when wearing hoop earrings so watch out for that. I'm heading off to buy another chain. Very happy bunny
March 16, 2022
Efficient service
Efficient service, easy ordering and spectacle chains are perfect both in looks and usefulness. Delighted with my order.
March 10, 2022
Love my chain
Love my chain. I can’t afford most but saw a sale item and wasn’t disappointed. It arrived beautifully wrapped which made it feel even more special.
March 3, 2022
I love your brand and my choice
I love your brand and my choice. So fashionable. I hope I will keep your brand items for a long time. :)
March 2, 2022
Fantastic life changing
Fantastic product the frame chain has literally changed my life with knowing where my glasses are all the time
I haven’t taken it off
Beautifully packaged and branding
I love it ❤️
February 15, 2022
Frame Chain is of the Chain!!!!
Pretty packaging, pretty product, prompt delivery and money well spent (except the cost of delivery to the UK for one item. It was almost the price of the item I bought!).
Otherwise, well done Frame Chain!
February 3, 2022
Love this gorgeous chain and can keep…
Love this gorgeous chain and can keep my glasses to hand 💛
January 21, 2022
Really fantastic product
Really fantastic product - exactly as described, great quality, beautifully packaged. I’m delighted with the service.
January 12, 2022
Excellent Customer Service
My order did not arrive but when I asked about it I was given immediate personal service and it arrived the next day.
December 14, 2021
Excellent service
Excellent service. Brilliant quality and beautifully presented. Very happy 😊
December 4, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.