If I could rate in the negatives I would. Worst customer service of any online shop I have ever experienced. Returned some shoes and it took 6 weeks for me to get the shoes back in the right size. Mak... See more
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Terrible customer service. They take too long to respond, requiring multiple follow-up emails. By the time they reply, my query was no longer solvable as it was time-sensitive. The message I received... See more
I am extremely disappointed with the service I received from Freedom of Movement regarding a repair on my leather laptop bag. I booked the bag in on 24 March, with the understanding that repairs... See more
I am loyalist with regards to brands, and I purchased two items from your store, A golf Tee and a round neck. Wins: Material, design ( Not too loud), cuts, absolutely phenomenal. Room for improv... See more
Company details
Written by the company
Experience the beauty of handcrafted leather essentials by Freedom of Movement. Most of our products are meticulously crafted right in South Africa. Versatile and Comfortable. Proudly South African.
Contact info
190 Bree Street Gardens Cape town, 190 Bree Street Gardens Cape town, 8001, Cape Town 8001, South Africa
- +27 61 092 3485
- support@freedomofmovement.co.za
- freedomofmovement.co.za
2.5
Poor
416 reviews
Hasn’t replied to negative reviews
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My most beloved brand always delivers!
My most beloved brand always delivers!
FOM has the best designs and leather goods. Thank you for another two beautiful products.
March 26, 2023
Great service and a brilliant product.
March 26, 2023
I love the shoes
I love the shoes, they're exactly how they were advertised and they are amazing
March 26, 2023
Efficient company and online shopping…
Efficient company and online shopping experience
March 25, 2023
Quick & efficient.
January 24, 2023
A must know local brand!
Fantastic quality at an adequate price point. Delivery was quick even though the order was placed just after Christmas, bag was received by the 30th of December.
December 29, 2022
Making good shoe's and I bought 3 pairs…
Making good shoe's and I bought 3 pairs already going for the fourth one, but please do some quality checks and make sure the stitching is perfect as it was not ony last 2 pairs.
November 24, 2022
fast delivery
The quick delivery especially between Christmas and New Year was very impressive!
Love my vellies!!
December 27, 2022
Phenomenal product
Easy check-out, great communication, fast delivery and packaged well! Product is of highest standard and exceptional craftsmanship!
December 27, 2022
Super fast delivery!
December 26, 2022
Magnetic clasp on bag
Magnetic clasp is slightly off-centre on the bag I bought. Otherwise this would have been a 5 star review.
December 9, 2022
great service and quality product
I purchased a handbag for my wife. She loved it and it was delivered on before the specified date.
November 27, 2022
Great brand to purchase
I made the purchase as a gift, I had to ask for a new one from stock room and was not offered any wrapping service. I think the sales staff needs bit more "finishing touches" & training on products available as I wanted to buy a 2nd gift but did not as my questions could not be answered. Great brand, and the name speak for it self but after all the sales person does leave a good or bad impression, and to me it felt for him it was just a job!
December 2, 2022
Fast and good quality product
November 28, 2022
Customer Service
I had a issue with the shoe I was sent. They replaced it within 3 days. World class customer service. My favorite brand.
December 1, 2022
Unprompted review
Superb experience
Superb experience
To start the entire process was seamless and efficient.
The presentation of the goods was impressive.
Lastly the product is phenomenal!
November 30, 2022
Fast reply to my query and good service
November 29, 2022
Amazing - thank you!
The bag is just beautifully crafted and exactly as pictured. The whole experience was simple and arrived so quickly. Thank you!
November 30, 2022
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