I had a really good experience from beginning till the end. I contacted Lataffa on their instagram account and I was recommended by them to place my order with French Arabian Perfumes. The custo... See more
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Avoid at all cost. No morals in the bussiness. After buying products from them, spending month and thousands of £s. They go against their buyers I brought mainly Lattafa. They than block me from... See more
I just made my first purchase after searching many suppliers and finally I found French Arabian website which I trusted on the quality of the products since I started to find the essence I wanted.... See more
I’ve bought several fragrances and they are all exquisite, beautifully packaged and sensibly priced. I did have an issue with one I ordered being out of stock but customer services were quick to resp... See more
Company replied
Company details
Written by the company
French Arabian Perfumes offers a curated selection of luxurious perfumes, body sprays, home fragrances, and more for men and women. - Wide Brand Selection, Exclusive UAE-Made Fragrances: We offer both our prestigious brands (French Arabian Perfumes, Nylaa, Maryaj, Pearla Nera, La Beaute, Brandy) and authorized resale of popular brands (Lattafa, My Perfumes, Al-Rehab). - Wholesale & Retail: We cater to both wholesale and retail customers, offering competitive pricing and a diverse range of products. - Fast & Easy Delivery: Enjoy fast and convenient shipping throughout Europe from our UK stock. Explore our captivating scents, perfect for every occasion.
Contact info
395 George Rd, Erdington, B23 7RY, Birmingham, United Kingdom
- 07830200043
- info@frencharabianperfume.com
- frencharabianperfume.com
3.8
Great
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically takes over 1 month to reply
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Reply from French Arabian Perfumes
Dear Customer,
Thank you for sharing your experience with us. Your feedback is precious and helps us improve our products and services.
We appreciate your time and feedback.
Warm regards,
French Arabian Perfume
Great choice of perfumes
Great choice of perfumes. I have several of them. They are long lasting. So like the designer ones. Why pay more when they are so good. Delivery is always fast.
September 2, 2024
Reply from French Arabian Perfumes
Dear Customer,
Thank you for sharing your experience with us. Your feedback is precious and helps us improve our products and services.
We appreciate your time and feedback.
Warm regards,
French Arabian Perfume
Reply from French Arabian Perfumes
Dear Customer,
Thank you for sharing your experience with us. Your feedback is precious and helps us improve our products and services.
We appreciate your time and feedback.
Warm regards,
French Arabian Perfume
Dilivery on time great price and smells…
Dilivery on time great price and smells beautiful and lasts all day
September 2, 2024
Reply from French Arabian Perfumes
Dear Customer,
Thank you for sharing your experience with us. Your feedback is precious and helps us improve our products and services.
We appreciate your time and feedback.
Warm regards,
French Arabian Perfume
Great company
I’ve bought several fragrances and they are all exquisite, beautifully packaged and sensibly priced. I did have an issue with one I ordered being out of stock but customer services were quick to respond to my email and are sending me an alternative with any extra costs being absorbed by them. Not often you get such good service these days and I will continue to buy from them.
September 5, 2024
Unprompted review
Reply from French Arabian Perfumes
Thanks for your feedback and ratings. The feedback from you makes our day. Thanks and we will continue doing the same and aim to improve. Have a nice day!
Regards,
French Arabian Perfume
Great service
Great service, free shipping which is absolutely fantastic, fast shipping and delivery..5 star.
August 26, 2024
Reply from French Arabian Perfumes
Thanks for your feedback and ratings. The feedback from you makes our day. Thanks and we will continue doing the same and aim to get better and better. Have a nice day!
Regards,
French Arabian Perfume
Absolutely nice fragrance 👍🏻
August 16, 2024
Reply from French Arabian Perfumes
Thank you for your sweet response! We're delighted to know that you're enjoying the fragrance you purchased with us. We hope it brings you many wonderful days ahead.
Wishing you a fantastic day! :)
Great experiences
Really happy with this company. Great communication on TikTok, any of my queries or issues were very quickly attended to through there. I am a returning customer & would recommend!
June 12, 2024
Reply from French Arabian Perfumes
Thank you so much for your kind words and for leaving us a 5-star review!. We truly appreciate your continued support as a returning customer and your willingness to recommend us. It means the world to us! Furthermore, Checkout our website we are providing 10% discounts for the new subscribers. Kindly do subscriber :)
had a great experience buying from…
had a great experience buying from French Arabian Perfumes, fast delivery will order again.
July 2, 2024
Unprompted review
Reply from French Arabian Perfumes
Dear Customer,
Thank you for sharing your experience with us. Your feedback is precious and helps us improve our products and services.
We appreciate your time and input.
Warm regards,
French Arabian Perfume
Placed an order everything was…
Placed an order everything was confirmed I get an email two days later saying one item is out of stock even though it let me put it in the basket when I asked the reason they said they have issue with there stock listing they asked if I wanted a refund or something else I said something else they dispatch my order without telling me another item is also out of stock but instead send me a refund for both and not even the full refund they deduct the “discount “ due to there error I don’t get my full refund even though I purchase another 5 items
July 1, 2024
Unprompted review
Reply from French Arabian Perfumes
Dear Customer,
We sincerely apologize for the inconvenience and disappointment you experienced with our service. At French Arabian Perfume, our mission is to ensure that every customer receives high-quality products and exceptional service. We are truly sorry that this was not the case for you.
To help us resolve this matter and prevent similar issues in the future, please email us at info@frencharabianperfume.com with your order details. We will do our utmost to rectify the situation and provide you with a better experience moving forward.
Thank you for bringing this to our attention.
Warm regards,
French Arabian Perfume Team
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