While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am a tenant of Fresh Move Torquay and I really can't praise them highly enough. Fees are very reasonable and a lot cheaper than many others in the area The staff are always cheerful. They are fr... See more

Rated 5 out of 5 stars

Cheryl is very professional,approachable and knowledgeable,she answered any questions I have had with a quick response and is always available. My tenants were found quickly and I have had no problems... See more

Rated 5 out of 5 stars

Freshmove have fantastic people who are helpful and very responsive in queries or questions when I've contacted. They massively supported us through the application process for a property we were look... See more

Rated 4 out of 5 stars

I am renting a property through Fresh Move Torquay and have always been looked after. If i have a problem they try to get it sorted as soon as possible and i have no complaints. They are very helpful,... See more

Company details

  1. Real Estate Agency

About fresh move

Information provided by various external sources

Welcome to fresh move, the innovative, credible, and novel approach to property lettings and annuity based services.

At the forefront of customer acquisition, fresh move adopts a modern mindset to letting properties by challenging the stereotypes surrounding traditional high street agents.

By championing an ethical approach to property lettings, with an emphasis on clear communication, transparent costs and value-led services, fresh move have created a unique product within this thriving and highly competitive market.

These intrinsic brand values have anchored fresh move’s reputation into the property sector as a trust-worthy operator with a commitment to excellence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

I have been trusting my property rental to Fiona and her team got over 7 years now and have always had excellent service from Fiona and her team. Communication is excellent and l am confident my property is in good hands .

January 30, 2016
Unprompted review
Rated 5 out of 5 stars

Well done

Never had one problem in with this company in the 8 years I have been with them.

January 27, 2016
Unprompted review
Rated 5 out of 5 stars

An excellent and honest service

I found fresh moves team to be very helpful, professional and supportive throughout the process of letting our property, and would not hesitate to use them in the future and would recommend them whole heartedly.

January 21, 2016
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Being a relatively new landlord I was looking for a company that would help and advise me along the way. I have that in Freshmove. Being a local company im dealing with staff I have met rather than some faceless voice at the end of the phone from a national company. Knowledgeable staff that are happy to answer any questions or queries i have at any time. I have and will continue to recommend Freshmove to other landlords and friends.

January 20, 2016
Unprompted review
Rated 5 out of 5 stars

Great Company

Moved my properties to Fresh Move a few years ago and found them very professional with good modern communication systems.

January 20, 2016
Unprompted review
Rated 5 out of 5 stars

hotel hudson room 1

Excellent tenant found - well suited to type of accommodation offered. very satisfied will be using fresh moves in future for future tenancies.

January 14, 2016
Unprompted review
Rated 5 out of 5 stars

FRESH MOVE

I have always found them reliable and very helpful in all matters relating to letting. They are very professional and methodical and I would recommend them.

January 13, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

FreshMove has helped us initially with tenant find service and then with full management of our property. They have also helped advice on legal matters and sorted out the tenant deposit dispute that unfortunately occurred taking out all the stress of handling this situation.

January 13, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent rental agency in Torquay

This agency are proactive and honest in their search for a good tenant for my property. They review the property and ensure it is in good condition for tenants. Their communication and swift response to any issue is second to none. I would highly recommend them.

January 13, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look