We always have a brilliant experience with the team! From our first enquiry with Lionel in the sales team, to working with Nicola in the Events team, everyone makes it so easy. The space is always se... See more
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Appalling - was at an event from 09:30 to 21:30 on the Saturday at Friends House, and it was one of my worst experiences ever. I can't believe in this day and age, there was no proper air conditioning... See more
The staff were welcoming and helpful. We appreciated having someone check in to make sure we had everything we needed before the meeting began. Refreshments and catering were brilliant and arrived in... See more
Company replied
I have used Friends House meeting space on three separate occasions now. They have an ideal location, which is right across from Euston station, plenty of lovely meeting rooms at a very good rate (for... See more
Company replied
Company details
- Event Venue
- Business to Business Service
- Conference and Meeting Room Service
- Conference Center
- Executive Suite Rental Agency
- Meeting Planning Service
About Friends House
Written by the company
FRIENDS HOUSE
With Us, Events Don’t Cost The Earth.
explore our meeting spaces
Catering at friends House
Sustainability at Friends House
Make a booking enquiry
At Friends House London, we take pride in being a premier corporate events venue in London that prioritizes sustainability and social responsibility. Our commitment to ethical business practices is evident in every aspect of our venue, making us an excellent choice for businesses seeking an exceptional event space with a positive impact.
Our facilities are bright and spacious, equipped with state-of-the-art amenities, including audio-visual equipment, catering services, and accommodation options. We meticulously plan and execute every detail to ensure events run smoothly and are memorable.
What sets us apart is our dedication to sustainability. We utilize green energy sources and implement waste reduction initiatives to minimize our environmental impact. As a Quaker-owned business, we are deeply committed to social responsibility and promoting peace, equality, and justice.
Friends House London is an outstanding corporate events venue that stands out for our ethical and sustainable practices. Our exceptional facilities, service, and commitment to positive impact make us a top choice for businesses seeking a first-class event space. We look forward to hosting your next event!
Contact info
173-177 Euston Road, NW1 2BJ, London, United Kingdom
- 02076631100
- events@friendshouse.co.uk
- friendshouse.co.uk
4.5
Excellent
189 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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A great place for London meetings
Very good location and facilities and the team supported us well.
October 30, 2023
The great central location
The great central location. The efficiency on the day and the sense of cleanliness and professionalism - also the discretion of the staff as we were dealing with a sensitive legal case.
October 10, 2023
Reply from Friends House
What a delightful review! We're thrilled that you had such a positive experience.
Your feedback is truly appreciated and fuels our commitment to excellence. Looking forward to serving you again in the future.
Kind regards
Friends House Team
Reply from Friends House
Thank you for your wonderful feedback! We're delighted to have made your experience memorable. Your support is invaluable, and we can't wait to have you back for another fantastic visit. If there's anything you'd like us to know, feel free to share!
Kind regards
Friends House Team
Meeting room facilities are really…
Meeting room facilities are really great at Friends House.
November 3, 2023
Reply from Friends House
Thank you so much for your 5-star review.
We are pleased to hear that you found our London meeting rooms great.
We hope to see you again soon at Friends House!
Unbelievable support and attention to…
Unbelievable support and attention to our event. I will always book the Friends for meetings in London. High recommended.
October 24, 2023
Reply from Friends House
Thank you for your wonderful feedback! We're delighted to hear that you had an incredible experience with our support and attention to your event. We appreciate your kind words and are thrilled that you plan to book Friends House for your future meetings in London.
Your recommendation means a lot to us, and we look forward to welcoming you back for more successful events in the future. If there's anything specific you'd like to share or any way we can make your next visit even better, please feel free to let us know.
Thank you for choosing Friends House, and we can't wait to assist you with your upcoming meetings.
Very helpful staff
Very helpful staff - quick response to an IT problem resolved satisfactorily by minding to a nearby room.
Nice facilities, refreshments and lunch!
October 24, 2023
Reply from Friends House
We're pleased to hear about your positive experience at Friends House! Thank you for your kind words. Our team is dedicated to providing the best support, and we're glad to hear that they were able to respond quickly and resolve your IT problem to your satisfaction.
We're also delighted that you enjoyed our facilities and the refreshments and lunch. Your feedback is important to us, and we're committed to maintaining a high standard of service and amenities for our guests.
If you have any further comments or suggestions to make your future visits even more enjoyable, please don't hesitate to share. We look forward to serving you again in the future and making your experience even better.
Thank you for choosing Friends House!
Review from event held on 18th October - Advance HE
Helpful friendly staff and overall great experience, could not fault the room and staff. My only criticism would be the quality of food. Sandwiches were very cold. Assume they have been left in the fridge for a while? This caused the sandwiches to be a bit soggy. Would be nice if the sides could be hot to break up the cold buffet.
October 20, 2023
Reply from Friends House
Thank you for your valuable feedback. We're delighted to hear that you had a great experience with our helpful and friendly staff and that the room met your satisfaction. At Friends House, we are committed to being a top conference venue in London, offering exceptional meeting venues and meeting rooms.
We apologise for the issue with the sandwiches, which we'll address to enhance our food quality in the future. As one of the leading meeting venues in London, we are dedicated to providing the best experience for our clients. Your input is invaluable in helping us improve our meeting room hire services.
Thank you very much for your review,
Friends House
Beyond our price-point
Found the facilities congenial, but we're a smallish charity so cannot afford the recent increase in rental charges, going forward.
October 17, 2023
Reply from Friends House
Thank you for your feedback. We understand that your recent experience hasn't been ideal, and we appreciate your honest review. Your concerns about the hire rates are important to us.
While we acknowledge that you found the price high, we hope that your actual meeting/event experience was excellent, and that our staff took great care of your event.
Friends House
Reply from Friends House
Thank you for your kind words. Our welcoming staff and excellent facilities are at the heart of Friends House, making us a top choice for conference venue and meeting rooms in London. Your feedback is invaluable, and we can't wait to welcome you back in the future.
Thank you very much for your review,
Friends House
Friendly, comfortable & reliable
Friendly, helpful staff in the setting up and on the day. Great refreshments, well-equipped room. Very responsive if anythings was needed.
October 2, 2023
Reply from Friends House
Thank you very much for your review of Friends House. We're delighted to hear that our staff were friendly and helpful both during the setup and on the day of your event. Providing great refreshments and well-equipped rooms is a top priority for us, and we're pleased to know you had a positive experience. We're always here to be responsive to your needs, and your feedback reinforces our commitment to excellence.
Thank you very much for your review,
Friends House
Great location for a meeting
Great location for a meeting. Friendly and helpful staff. Food was wonderful.
September 29, 2023
Reply from Friends House
Thank you very much for your review of Friends House. We're delighted to hear that you found our location to be ideal for your meeting. Our friendly and helpful staff are dedicated to ensuring a positive experience for our guests, and it's heartening to know you felt well-supported during your time with us.
We're also pleased to hear that you enjoyed the food provided. Offering a wonderful culinary experience is something we take pride in.
Your feedback is valuable to us, and we hope to have the pleasure of hosting your meetings again in the future.
Thank you very much for your review,
Friends House
Generally excellent
The location is excellent, and easy to find. the room was set up as per instructions and fitted our requirements exactly. We had excellent service from Caio on the day and he was helpful with anything extra we needed. We only had one problem with the catering, which is why we have not given the full 5 stars.
September 23, 2023
Reply from Friends House
Thank you very much for your review of Friends House. We're pleased to hear that you found our location to be excellent and easy to find. Meeting your requirements and ensuring that the room was set up as per your instructions is a top priority for us, and we're glad to hear that your expectations were met.
We're also delighted to know that you received excellent service from Caio on the day. Providing additional support when needed is something we strive for.
We're sorry to hear about the issue you encountered with catering, and we apologise for any inconvenience it may have caused. Your feedback is important, and we'll certainly use it to improve our services.
We appreciate your honest review and hope to have the opportunity to serve you better in the future.
Thank you very much for your review,
Friends House
Lovely venue
The venue is lovely. It was great to have such professional support on the day.
For improvement: more proactive communication/hand holding in the planning; it wasn't always easy to find out what I needed as a rookie organiser, so not knowing what to ask for or tell you.
September 23, 2023
Reply from Friends House
Thank you for your kind words about our lovely venue and the professional support you received on the day.
We appreciate your feedback regarding communication during the planning process. We apologise for any difficulties you experienced as a first-time organiser. We'll work on being more proactive and providing better guidance to make the planning process smoother for you and others in the future.
Thank you very much for your review,
Friends House
Peaceful place and clean
Very friendly and quiet place for any type of meetings. The location is appropriate
September 19, 2023
Reply from Friends House
Thank you for your review of Friends House. We're pleased to hear that you found our venue to be a friendly and quiet place suitable for various types of meetings. Our convenient location is indeed a great asset.
Your feedback is valuable to us, and we look forward to welcoming you back for your future meetings.
Thank you very much for your review,
Friends House
Best conference venue in central London
Fabulous venue, helpful and professional staff, good food and lovely atmosphere much appreciated by the organising team and the participants alike.
September 13, 2023
Reply from Friends House
Thank you for your wonderful review of Friends House. We're delighted to hear that you found our venue to be fabulous and our staff to be helpful and professional. Creating a lovely atmosphere is something we aim for, and it's heartening to know that both the organizing team and the participants appreciated it.
We're equally pleased that you enjoyed our good food and that your overall experience was positive. Your feedback is much appreciated, and we look forward to welcoming you back in the future.
Thank you very much for your review,
Friends House
Great service
Friend's House made the booking experience and the event on the day simple and enjoyable. The room was fully prepared and we were talked through all processes and facilities onsite.
Thanks, we will be using your venue again.
September 12, 2023
Reply from Friends House
We are pleased to hear that your experience with us was a great one. Thank you for your 5-star review! We can't wait to host your next event here at Friends House.
Reply from Friends House
Thank you so much for your 5-star review. Great to hear your event went well. We hope to see you again soon at Friends House!
The room and food was fine - however technical issues caused problems
The room and food was fine. However we had several technical problems linking our Macbook to the screen and had to call the technician 3 times during our conference event which detracted from the excellence of our event .
July 20, 2023
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