ordered bar stools (money taken) but cannot get in touch with furniture bay by phone or email after many attempts. very bad customer service. i will try and cancel my order if possible via card... See more
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See what reviewers are saying
I purchased a chair for my office, the product took for ever to get here by YodeI, I have also requested many times an invoice for my purchase but as of today still no reply. I would NEVER use this c... See more
Placed an order in December and although money was taken the next day, the goods were not delivered. I have never been able to contact them by phone. I cancelled the order a couple of days later and a... See more
Recently bought a top-of-the-line mesh ergo chair, dealt with Changiz who couldn't have been more helpful. The chair was delivered as promised and I was kept fully aware of the order progress (the ch... See more
Company details
Information provided by various external sources
At Furniture Bay, we supply a range of high quality office, restaurant, pub, bars and education furniture.
Contact info
Unit 5A, Fairview Industrial Park, RM13 8UH, Rainham
- 0203 394 0101
- service@furniturebay.co.uk
- furniturebay.co.uk
1.6
Bad
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Superfirm is alive and kicking
what can I say Furniture Bay has proved there is a company who cares about the customer,i had a problem and in a blink of an eye it was solved and the product was such good quality that I won't hesitate in buying from them again Thanks
October 9, 2013
Unprompted review
Brilliant!
Excellent product, excellent price, excellent value, excellent service, next day delivery. What more could one ask? The bar stools look very smart in our new kitchen breakfast area.
October 9, 2013
Unprompted review
The right chair at the right price delivered speedily and efficiently.
I spotted one of their chairs at the Noational Home Improvement Show. I ordered two and they arrived the following day. They assembled easily and look good. I also like the fact that Furniture Bay give a 2 year guarantee on their chairs.
October 7, 2013
Unprompted review
Good quality and superfast delivery
Ordered on Saturday afternoon at show in Olympia and delivered on Tuesday. Look good, feel good and fab price
October 5, 2013
Unprompted review
Great value. Quick delivery and nice people to deal with.
Couldn't believe the prices of the chairs at the show. Ordered 3 and then added an extra 1. They arrived the next day, were easy to assemble (once I realised that you have to sit on it once to release the gas). Customer service was great. Delivery was speedy. Definitely recommend them.
October 4, 2013
Unprompted review
Friendly service, great products, good prices
I found the guys at Furniture Bay at a recent exhibition at Olympia. They had exactly what I was looking for and a really good selection. Prices were better than I have seen elsewhere for exactly the same bar stools.
The team were really helpful and friendly and the service was excellent. Highly recommended.
October 4, 2013
Unprompted review
Fantastic, so quick
Such speedy delivery. Less than 24 hrs from checkout to delivery. Great product, my daughter loves it.
August 20, 2013
Unprompted review
Great service
There was a problem with my order but when I phoned the support was great, called bsck when they said they would and went out of way to deliver product. Product is also great and good addition to the office.
August 20, 2013
Unprompted review
Next day delivery, great comms.
Very pleased. Arrived next day. Excellent. No faults.
August 11, 2013
Unprompted review
Easy to do business with
Good friendly service, easy to do business with. Only geared to eBay selling, which is a shame, and only available for collection.
July 21, 2013
Unprompted review
Excellent service and quality
The delivery was exactly as order. Quick, good quality and best of all a great price. Would definitely use again.
July 19, 2013
Unprompted review
Great company
From ordering to delivery everything went smoothly. The product was as perfect as it looked online and when I asked for a vat receipt they were very accommodating and sent one via email in less than 2 hours.
A pleasure to buy from and will certainly stop by this company first when buying any furniture in the future.
July 19, 2013
Unprompted review
Faster than lightning
Delivery exceptional. Easy to assemble and very comfortable. My grandson is thrilled with his new computer chair.
July 19, 2013
Unprompted review
My New Computer Chair
I was impressed with my new chair, it arrived very quickly in a very large box ,ready to be assembled, It took me only thirty five minutes to put it together,"WOW!" said my wife . "That looks very posh! Is it as comfortable as it looks? " She soon agreed that it was.... My grandchildren love it ,and fight to sit in it...
It certainly looks the part ,giving the appearance of a much more expensive chair, We are are all very pleased with it....
July 19, 2013
Unprompted review
Excellent service at Furniture Bay
I purchased a computer chair from Furniture Bay, it was of very high quality & at a very affordable price. Delivery was very quick & the chair was very well packed, it was very easy to put together, it took me about 10 minutes to assemble. I would definitely buy from Furniture Bay again & would highly recommend them.
July 18, 2013
Unprompted review
Absolutely Brill
was well worth the money very comfy and no more back aches as plenty of padding simple and easy to put together
July 18, 2013
Unprompted review
EXCELLENT AND TRUST WORTHY COMPNAY
GREAT COMMUNICATION ,AMAZING PRODUCT AND SUPER FAST DELIVERY...WILL BUY AGAIN AAA+++
July 18, 2013
Unprompted review
Excellent service, communication and quality.
Excellent service, quick delivery, great communication and quality. Would buy from you again. Thanks
July 18, 2013
Unprompted review
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