Ordered a piece of furniture almost 3 months ago, it said on their website that delivery would be within 4 weeks. Well I'm still waiting on it. Finally it should have been delivered today, but have ju... See more
Company replied
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Ordered a piece of furniture almost 3 months ago, it said on their website that delivery would be within 4 weeks. Well I'm still waiting on it. Finally it should have been delivered today, but have ju... See more
Company replied
Never ordered furniture before without physically seeing it. Was quite nervous going for the Vancouver table and chairs in hope that it matched with our existing furniture. Was given 4 weeks on delive... See more
I am normally very wary of buying things like furniture on line, but in the present pandemic there was little option. However I needn’t have worried, the two CD/DVD racks I bought are better than I ev... See more
Absolutely lovely furniture - bought bookcases and mirror, and came back to buy matching nest of tables a week later. Fab customer service, fast delivery (days rather than weeks), and really well pa... See more
We are a family owned and run company, based in the North West of England and supply the finest Solid Oak, Pine & Painted furniture direct from the factory. We buy in volume by the container load so you can be sure that you are missing out the middlemen and are obtaining the best quality furniture at the best price.
The Tower, Champions Business Park, CH49 0AB, Wirral, United Kingdom
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Replied to 100% of negative reviews
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Excellent service from ordering to delivery.
Cupboard came well packed on time and was good value
Delivery on time,great quality cabinets and 2 lovely men carried my furniture to desired room
We could not be more delighted with our Devonshire New Oak bedside tables, dressing table and mirror which were delivered on time as promised yesterday (and a week earlier than originally estimated). Superb quality solid oak furniture at a very reasonable price. Brilliant efficient service. Would definitely recommend Furniture Plus Online! Sue & Pete, from Dunmow.
A very well made piece of furniture. Good value for money.
Delivered on the day promised.
Brilliant people to deal with, furniture absolutely fantastic will buy again
Very swift delivery service although the guys could have done with a slightly larger van! Polite helpful delivery staff.
Really pleased with the display cabinet, good quality. Was told up to six weeks wait but in came within 2 weeks. Very helpful and friendly people when I called with a query.
Product as described on the website. Quick service. Excellent support from distributors.
Quality products, delivered professionally and pleased with the appearance of the furniture.
Excellent service and delivery men very helpful
Furniture was delivered earlier than advised. On both occasions the delivery drivers seemed to be in a rush to just get in, dump the items and get going as quick as possible. Loads of packaging to dispose of afterwards.
Unfortunately on the second delivery the triple wardrobe was missing the rail on the robe side. After a phone call into the shop, I was assured I would receive a rail the next week from the factory. I did, however it was a rail for the double side. After another phone call where it was suggested that they thought I had said the double side (!), I was assured the correct rail would be sent however when it arrived it was like a cheap aluminium off-cut, nothing like the other rail which has resulted in us getting the double replacement cut down to size.
Overall a disappointing customer service and a feeling that they had our money, so it didn’t matter that they hadn’t fully delivered on the order.

Reply from Furniture Plus Online
Impressive -on ordering said 12-14 weeks wait but rang by a lovely lady telling me a week after ordering to say order ready to deliver if we wanted it 😁👍 arrived v well packed and undamaged unlike purchases made from other well known brands ' happy happy happy -well done Team furniture plus- v well recomm
Have bought 3 items and very pleased with them. Company communication good in relation to item that we ordered when out of stock. no issues at all. About to look for another item we need.
Item was easy to order with excellent communication from the company throughout. Delivery was prompt and efficient with very helpful delivery men. So pleased with the item that we immediately ordered another one! Would definitely recommend this company to others.
I am happy with the service I received. The items were packed extremely well and I am happy with the quality and look of the items. I wouldn’t hesitate to deal with this company again.
The furniture was well packed, in perfect condition and delivered at the time stated. A phone call from the delivery driver advising their arrival was welcome. Overall a very positive experience
The website was easy to use.
The delivery was very well organised.
The products are well made and the description on the website was accurate.
I would use this company again.
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