Furnley House Reviews 

84
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We've been with Furley House since 2020 after our previous adviser retired, Paul Fazakerley was originally assigned to our case and we have worked with him ever since. Paul has always been readily ava... See more

Rated 5 out of 5 stars

Graham took over from Steve after 20 years of looking after my investments and the handover was seamless. i've full confidence in Graham and his finacial advice

Rated 5 out of 5 stars

We deal with Paul Monk through this company and his financial advice has been first class. His friendly, professional approach has been much appreciated regarding our financial needs. I would gladly r... See more

Rated 4 out of 5 stars

Lots of financial advisors can get good returns on your investments. It is after all their main role. What sets Furnley House apart in all my dealings with them, from our personal account manager to t... See more

Company details

  1. Financial Consultant
  2. Financial Planner
  3. Mortgage Broker

Written by the company

Your Financial Planning Partners. We're here to help you live the life you want to lead.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

84 reviews

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4.7

All reviews

(84)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Darren Bradbury excellent advice and service

Furnley House,

After searching for a financial advisor in the Leicestershire area, we came across Furnley House. Following an initial introduction, in a very well professional business environment, follow-up meetings took place.

Darren was extremely helpful, he set up our policy plans according to our needs. He was very patient and answered an array of questions, which we were initially concerned with.

Darren was very professional and knowledgeable, he explained the whole process in detail and made sure that we were confident with the approach to the resolution before we agreed on the product.

We would recommend Furnley House service to everyone.

Thanks Darren,

IC & JP

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Went into a meeting with Darren totally…

Went into a meeting with Darren totally clueless of what I was getting. Darren made me and my partner feel totally comfortable throughout and explained everything to us in a way we both understood.

Found us the best protection for us, and we laughed throughout!

Thank you Darren so much you really settled us and your advice is both professional and amazing.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Income protection

Darren arranged income protection for me. Brilliant, professional advice in a simple and understandable way. Listened to what I had to say to help get the best protection.
Once again, I am so impressed with Furnley House and your amazing customer service.

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

World-class customer service from Darren

Darren’s service in recommending and sorting out insurance is absolutely superb. If other companies could bottle the way he treats clients and replicate it, the world would be a better place! Can’t recommend highly enough.

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Insurance Expert Darren

Exceptional Service from Insurance Expert Darren

I recently had the pleasure of working with Darren on my insurance needs, and I must say, the experience was nothing short of exceptional. From the beginning, Darren displayed a deep understanding of the insurance industry, which was evident in his ability to answer my questions and provide valuable advice tailored to my specific situation.

Darren was prompt and efficient in his communication, ensuring that I was informed every step of the way. He was patient and took the time to understand my concerns and requirements, offering me a variety of options to consider. This level of dedication and customer focus is rare, and I truly appreciated the care and attention Darren provided.

Furthermore, Darren's knowledge and expertise extended beyond the typical insurance jargon. He was able to break down complex terms and processes into simple, easy-to-understand explanations that helped me make informed decisions.

What I found particularly impressive was Darren's pro activity in identifying potential issues and addressing them before they became problems. He anticipated my needs and went above and beyond to find the best solutions, ultimately securing me a comprehensive insurance plan at a competitive price.

If you're looking for someone who will go the extra mile to ensure your complete satisfaction, look no further than Darren.

March 18, 2023
Unprompted review
Rated 5 out of 5 stars

Can't thank Darren enough for sorting…

Can't thank Darren enough for sorting out two life insurance policies we had that was out of date. He was accommodating with the initial meeting and listened to our new needs, then went away to sort to great policies out for us. He then explained these to us, and once we fully understood he then put them in motion. His professionalism and knowledge within this field is second to none and we wouldn't hesitate to recommend him.

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

Darren is the go-to guy for all your personal insurance needs!

The team at Furnley House genuinely care about the people they work with. Darren went above and beyond to advise and help me take out cover with one of the newest products on the market, answering all my questions and lining up a series of options so that I could choose the best package to suit my current budget but also protect me well into the future. Couldn’t be happier with the service provided - thank you Darren and team!

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Darren

Having known very little about income protection and how it worked, Darren made the whole process, straight forward, simple and easy to understand. He was very attentive and nothing was too much trouble. I highly recommend working with Darren and his team at Furnley House!

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Really happy with the help we've…

Really happy with the help we've received from the guys at Furnley House.
Phone calls were on time and kept brief, whilst being chatty and warm at the same time.
Will definitely be using them again in the future.
Thanks Darren and team :)

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic team

The whole team at furnley house are excellent very polite and friendly helpful people. Also when they say they will do something they do. Phone calls happen on time so uour not left wondering what's happening. I will and have recommended them to friends and family.

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

If I could give more stars I would!

If I could give more stars I would! Kev at Furnley House went above and beyond to find us a mortgage and finally get us on the property ladder. As two self employed musicians, post pandemic, we struggled to find anyone who would help until we found Kev! Kev made us feel valued and was with with us every step of the way - always on hand to offer advice or answer questions. Cannot recommend highly enough.

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

All for this company!

A great company to deal with, very helpful staff and offer a better more efficient service than any other company that I have dealt with. Strongly recommend to all! Especially beneficial to people looking for life insurances and mortgages!

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

We have been extremely pleased with the…

We have been extremely pleased with the service received from Matt at Furnley House. He is very patient and explain information in a very easy to understand manner. Recently had service concerning pension consolidation. Overall I would say very professional and friendly service.

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

An outstanding and responsive team of professionals....

I've had contact with several people in the organisation and received excellent customer service and advice. No pressure, just great advice, tailored to me ontop of being extremely responsive. The client portal is the best I've seen and keeps everything in one place. Very highly recommended.

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Barbara is brilliant

Barbara is brilliant at what she does and explains everything you need to know so you fully understand. I would 100% recommend anyone to use Furnley house and would definitely recommend Barbara :-)

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Barbara is great :D

Barbara was fantastic helping us navigate getting a mortgage and all that comes with it! Very friendly, always happy to talk and no question too silly. Thank you Barbara. We're finally in, hooray!

February 22, 2021
Unprompted review

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