Furnley House Reviews 

I am extremely happy and impressed with Matthew Hughes. He is very helpful,through, cooperative and knowledgeable. I find him easy to talk to and approachable. Highly recommend him and his services.

Find the service I get under the circumstances excellent, face to face would be good maybe soon

Furnley House looked after my concerns very well during this pandemic - and also my investments.

They have sent out several briefings by email and video link. I have continued to receive great service from my financial adviser.

The most professional and supportive service that I have received and one I would happily recommend to others. Always willing to explain things in detail and follow-up personal requests.

Steve Collier is my advisor and always delivers excellent help and advice in a friendly and easy manner. Our meetings are always enjoyable and informative. I would not hesitate to turn to him for any financial advice.Top rate.

Very helpful and informative personalised service focused on individual needs and attitude to risk.Helpful and easily accessed on line information service.

We have been so impressed and grateful for the personal service we have received.Our adviser feels like a personal friend and a great support in an area of which we have little knowledge.

We used Barbara Kidson's remortgage assistance and it was the best decision. Full of professionalism, always helpful and available to the client at any time. Barbara, thank you very much for your help - we would not be able to do it without you! I recommend it with all my heart.

Always very clear and straight forward to deal with.

Very efficient and friendly. Any queries were clearly explained in a timely manner. Highly recommended.

zoom call for annual review - excellent

In the 2+ years that my wife and I have been using Furnley House to manage our investment portfolios, the service we have received has been nothing short of exemplary.
Our Financial Planner (SC - you know who you are) offers an extremely personal and professional service. I don't recall ever having to wait more than 24 hours for a response to any query we've made and, to-date, the advice and guidance has resulted in very satisfactory growth on our portfolio values.
I suspect what makes Furnley House so nimble is its size (approximately 40 personnel I believe). So, unlike the 'big boys' of this industry, the Furnley House team must feel they significantly contribute to the company's well-being, and this shines through in the way they treat their customers - at least that's my experience.

I find the information sharing, the personal contact and continuing development of client services by Furnley House to be reassuring and highly professional . I have total trust that the company is working hard on my behalf in these volatile times for financial markets.

We've had terrific service from Steve Collier at Furnleys and it's been a profitable relationship too! What more could you want.

A brilliant company with a great team of professionals who always put their customers at the heart of what they do!

My partner had a meeting with another mortgage advisor prior to a recommendation given to us by our family member regarding Barbara at Furnley House. We had a difficult case due to many factors, including a CCJ. The previous mortgage broker told us to forget about a mortgage for another year at least and come back to him then. We were devastated.
We then got in touch with Barbara and what can I say.. well, we just moved into our first dream house in time for Christmas! We couldn’t recommend Barbara more, she provided us with great financial advice, was very honest, professional and most importantly didn’t give up on us! She did everything she could to help and speed up the process. Her communication was excellent and clear as she kept us informed with all the steps on the way. Thank you Barbara!

I'm beyond grateful to Barbara for all the very helpful mortgage advice she has given me. I decided to consult an advisor because I'm not knowledgable about mortgages and was looking for guidance from someone who could explain all the considerations to me clearly. Straight away, I felt in safe hands with Barbara - she's warm and friendly, whilst being very professional and efficient. She listened very carefully to all the questions and thoughts I had (as a first time buyer) and shared lots of her expertise with me, so that I felt empowered rather than nervous about taking this big step. She processed the information I provided quickly and was always quick to reply when I sent queries over by email. On the basis of my experience with Barbara, I would strongly recommend Furnley House.

I was nervous about taking financial advice because I rarely think that it's impartial. I'm so pleased to be able to recommend Steve wholeheartedly for his honest approach and sound advice. There was no hard sell whatsoever and I felt the information I was given enabled me to make informed choices. He obviously has many years of experience, which I found very reassuring. Thank you Furnley House for a very professional service.

Fantastic company to deal with

Brilliant to deal with, great people and customers first!