Fusion Dentistry Reviews 206

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and ability to make them feel comfortable and at ease, even those with significant dental anxieties. Many people highlight the excellent service, noting the clear communication, efficient processes, and personalized care received throughout their treatment journey. Reviewers are particularly happy with the quality of the work, often describing their new teeth as natural-looking and life-changing, restoring their confidence in speaking and eating. However, some customers also noted issues with the product, specifically regarding the fit and comfort of their dental arches and bridges. These individuals experienced problems such as ill-fitting appliances, discomfort, and ongoing issues with their tongue and cheeks, requiring multiple adjustments and follow-up appointments. While the front-of-house staff was generally well-regarded, some felt that the clinicians were not always effective in resolving these specific product-related concerns.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, kindness, and... See more

Service

Customers had positive experiences with service. Many reviewers praise the professionalism, kindness, and... See more

Product

Clients share ambiguous opinions on product. Many customers express delight with their new teeth, describing... See more

User experience

Reviewers mention positive feedback about user experience. Many customers describe their journey as smooth... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing delight with their new teeth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Fusion dentistry are truly amazing. The whole team made me feel safe and comfortable from day one. As an extremely nervous patient I was treated with the utmost care and consideration. As... See more

Rated 5 out of 5 stars

Fusion gave me an appointment within 2 days of calling for a loose crown screw on one of my implants ( they did not install my implants). Response time, communication, willingness to treat a non regis... See more

Rated 5 out of 5 stars

My life was on hold until I found Fusion. Following an accident where I lost 5 front teeth, I could not eat properly, speak properly and was too distressed to socialise or even go shopping. Fusion gav... See more

Company replied

Rated 5 out of 5 stars

Fusions whole team made me feel safe and comfortable at every stage, from the initial first appointment I was given a clear plan and everything went smooth. They are a fabulous team and I now have... See more


Company details

  1. Dentist

Written by the company

Life changing dentistry from an award winning team.


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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Rated 5 out of 5 stars

Excellent treatment!

I am very happy with the treatment I have received at Fusion Dentistry. From my very first visit I had excellent treatment and I was happy that I felt no pain whatsoever. Mike and his team, especially Tim and Coral, have been brilliant. I would also like to thank the lab staff who have done a wonderful job but never get to see the finished article! You are all stars!

November 12, 2021
Unprompted review
Rated 5 out of 5 stars

Fusion Dentist Cardiff

I did a lot of research on dentists as I haven't found a decent one until now.
My initial appointment was superb, everything explained from the scans to the possible treatment.
I hadn't made my mind up as to a committed appointment and the following week Katy called me in person to tell me the surgeon (Guy) has spotted something of concern and asked me if they could refer my case to the hospital.
I'm glad they did, it confirmed my thoughts about going private.
In short Guy and his team in 6 hours removed all my failing teeth, upper and lower! Removed 2 wisdom teeth still embedded in the gums with nerves growing through them.They were removed without damaging them ( miracle) for sure.
8 implants over upper and lower jaw, with both bridges in just 6 hours.
No pain at all during the whole procedure.
The following morning 14 hours later, no bruising, swelling or discomfort.
I'm truly blown away with the whole service from start to finish.
Worth every penny and some.
The best surgeons on the planet, read all their reviews on their website!! You cannot find better!!
State of the art facilities and a really nice bunch of people and a warm genuine welcome.
Dont waste your time looking elsewhere you definitely won't find better.
Thank you all for your help and after care. Brilliant.
(GUY YOU ARE A GENIUS)

Andy Herbert

October 23, 2021
Unprompted review
Rated 5 out of 5 stars

If you’re looking to put the smile back…

If you’re looking to put the smile back on your face then Fusion Dentistry is the place for you. The welcome, the assessment, the treatment and the care you receive from all the staff is very professional and reassuring, so if you’re considering implants, don’t give it a second thought. Thank you everyone.

September 16, 2021
Unprompted review

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