Fusion Dentistry Reviews 206

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and ability to make them feel comfortable and at ease, even those with significant dental anxieties. Many people highlight the excellent service, noting the clear communication, efficient processes, and personalized care received throughout their treatment journey. Reviewers are particularly happy with the quality of the work, often describing their new teeth as natural-looking and life-changing, restoring their confidence in speaking and eating. However, some customers also noted issues with the product, specifically regarding the fit and comfort of their dental arches and bridges. These individuals experienced problems such as ill-fitting appliances, discomfort, and ongoing issues with their tongue and cheeks, requiring multiple adjustments and follow-up appointments. While the front-of-house staff was generally well-regarded, some felt that the clinicians were not always effective in resolving these specific product-related concerns.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, kindness, and... See more

Service

Customers had positive experiences with service. Many reviewers praise the professionalism, kindness, and... See more

Product

Clients share ambiguous opinions on product. Many customers express delight with their new teeth, describing... See more

User experience

Reviewers mention positive feedback about user experience. Many customers describe their journey as smooth... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing delight with their new teeth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Fusion dentistry are truly amazing. The whole team made me feel safe and comfortable from day one. As an extremely nervous patient I was treated with the utmost care and consideration. As... See more

Rated 5 out of 5 stars

Fusion gave me an appointment within 2 days of calling for a loose crown screw on one of my implants ( they did not install my implants). Response time, communication, willingness to treat a non regis... See more

Rated 5 out of 5 stars

My life was on hold until I found Fusion. Following an accident where I lost 5 front teeth, I could not eat properly, speak properly and was too distressed to socialise or even go shopping. Fusion gav... See more

Company replied

Rated 5 out of 5 stars

Fusions whole team made me feel safe and comfortable at every stage, from the initial first appointment I was given a clear plan and everything went smooth. They are a fabulous team and I now have... See more


Company details

  1. Dentist

Written by the company

Life changing dentistry from an award winning team.


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

5-star
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1-star

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Rated 5 out of 5 stars

From the first time of visiting Fusion…

From the first time of visiting Fusion the staff have been amazing. The surgeons, Guy and the others have been patient with me. I had Zygomatic implant that are screwed into the cheek bone. I then fell of the desk at work and broke my wrist on my left side. This caused post breaking on my implant. Everyone at Fusion have been amazing and did everything that they could to repair the damage. They are a fantastic ,jolly and beautiful team. Including the boys being gorgeous xx

August 10, 2023
Unprompted review
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Reply from Fusion Dentistry

Hi Christine, you're so kind thank you for your lovely review!! The boys being gorgeous definitely made us all giggle!! See you soon. Best, Team Fusion :)

Rated 5 out of 5 stars

Traditional Bridge

From the my very first appointment I was made to feel welcome and the reception staff were amazing. Tim and the dental nurses are brilliant at what they do and I'm very happy with my bridge. Yes it is expensive but worth every penny knowing the job will be done right. 100% recommend, and the free gift they gave me after my treatment was amazing gesture and wasn't expecting that.

November 21, 2023
Unprompted review
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Reply from Fusion Dentistry

Hi Gavin, thank you very much for your kind review! I will pass your lovely words on to Tim and our wonderful nurses - they love hearing they've been mentioned!! :) Best, Team Fusion

Rated 5 out of 5 stars

Excellent 5 star Dental Implant facility

I was recommended to Fusion after a consultation with another dentist regarding implants. It has been a first class service from start to finish. My teeth were falling out due to gum disease. I had a plate with 3 teeth on it but could not eat with it in and felt sick within an hour or two of wearing them. My decision to get full top and bottom all on 4 implants followed! I had my remaining teeth removed on 9 June 2023, 4 upper and 4 lower dental implants including zygometric ones in the upper jaw, and left the facility with a mouth full of temporary teeth. I did not feel the procedure because I had been sedated. 6 follow up appointments later and I am overjoyed with my final implants. I have been complimented by all my friends and family on how natural they look and I am thrilled with the outcome. All the staff have been excellent from start to finish and the facility is stylish, calm and relaxing. If you need implants, I highly recommend the 5 star treatment that Fusion Dentists provide. Thank you all for allowing me to smile and socialise again.

November 15, 2023
Unprompted review
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Reply from Fusion Dentistry

Hi Catrin, what a lovely, heartfelt review - thank you so much it means the world to us and we are so glad that you are smiling again! See you soon. Best Wishes, Team Fusion

Rated 5 out of 5 stars

Complete upper bridge

I was very satisfied with the initial operation and subsequent fittings. 6 months later, I'm particularly pleased with the final results and family and friends comment on how good and natural my replacement bridge is. I have no regrets about making such a big decision to have the treatment done at Fusion.

February 2, 2023
Unprompted review
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Reply from Fusion Dentistry

Hi Vic, thank you for taking the time to leave us such a great review. We are truly grateful! You're right, choosing the right dental clinic is a very big decision and we are honoured that you chose Fusion and so glad that you are happy and have no regrets!! Best, Team Fusion

Rated 5 out of 5 stars

Bridge surgery, 5 stars

Absolutely fantastic care and attention to detail. From the initial consultation where anything and everything was discussed for everything involved, to the preparation and pre-surgery, the main surgery day, and the aftercare. The initial bridge was amazing and the final set were breathtaking. The staff are all so very welcoming and honestly are never less than a joy to see and speak to. The final results are so amazing, it has given me completely new confidence in myself and my smile. Everyone helped to ease my nerves so amazingly. All checkups were a joy to attend, the staff are always so welcoming, and generally end up just chatting and laughing. I would highly recommend Fusion to anyone looking at dental surgery, the quality and care are second to none.

October 19, 2023
Unprompted review
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Reply from Fusion Dentistry

Hi Alex, thank you so much for your lovely review! It means the world to us that you're happy and smiling and also that you've taken the time to tell the world about it :) It really helps us to help others smile again so a big big thank you from all of us here. See you soon! Best, Team Fusion :)

Rated 5 out of 5 stars

Life Changing

Researched dental implants and decided, after looking at numerous web sites, to give Fusion a try. BEST DECISION EVER. From the first assessment to my final fitting I was treated with the utmost care and attention. Nothing was too much trouble, everything was explained in everyday language that I was able to comprehend and all questions answered fully. Everyone is customer focused, from the lovely Marlene on reception to the best dental team ever Tim and Coral.
This treatment has changed the way I live. I can now eat with out restriction and smile without having to cover my mouth. Thank you all at Fusion.

September 26, 2023
Unprompted review
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Reply from Fusion Dentistry

Thank you so much for your lovely review! It has made us all smile here and means the world to us :) We're so glad you've found the treatment life changing in the best way! Next time you're in, please let us know this is you so we can say thank you properly! Best, Team Fusion

Rated 5 out of 5 stars

Very happy

Very good care,pleased with results.staff make you feel comfortable.

October 4, 2023
Unprompted review
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Reply from Fusion Dentistry

Thank you for your review :) We are so pleased you've felt comfortable!

Rated 5 out of 5 stars

My Fushion Journey

I have been with Fusion since February 2023 and I can honestly say that both the treatment and service I have received has been excellent. From my initial consultation where they listened, understood and supported me to find the best solution that was right for me, to the final fitting of my permanent upper and lower "All on 4 implants" This has been a life changing experience for me, I can now eat what I want pain free and smile with confidence. My new teeth are absolutely incredible and its all thanks to the Fusion Team. I would encourage anyone considering implants to visit Fusion and have an assessment, It is by far one of the best decisions I have ever made.

October 10, 2023
Unprompted review
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Reply from Fusion Dentistry

Thank you so much for your lovely review. We are so pleased that you're so happy with your results and now enjoying eating and smiling again with confidence! :) Thank you for choosing Fusion to go on this life changing journey with. Best, Team Fusion :)

Rated 5 out of 5 stars

Words cannot express my gratitude for…

Words cannot express my gratitude for the outstanding service & customer care that I have received from the whole team at Fusion dental care from the first initial meeting with Katy who guided myself step by step through the whole proses while also not forgetting Marlene.

the customer care is absolutely second to none the surgeons are of the highest degree as nothing is ever to much trouble.

I had carried out the research regarding implants which is in the UK plus abroad, if you don't at least pay Fusion a visit you are missing a big trick that is for sure! it is a 287 mile round trip but worth every penny! a fantastic team of Ladies & Gents.

September 27, 2023
Unprompted review
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Reply from Fusion Dentistry

Hi Anton, This review has us all smiling! Thank you so much for taking the time to leave us such a lovely review. We really do appreciate it and it helps us to help others in a similar situation. So glad that we are worth travelling to and thank you for trusting Fusion to take you on this journey. Keep Smiling! :) Team Fusion x

Rated 5 out of 5 stars

Relaxed Atmosphere

The staff, without exemption, are always friendly and helpful.
Additionally I’ve never had to wait to be seen, which is a bonus if you’re a bit nervous about visiting the dentist.

September 7, 2023
Unprompted review
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Reply from Fusion Dentistry

Hi Anne, thank you so much for your kinds words. We are really proud of our friendly team and absolutely understand the dentist can be nerve-racking! So happy that you have enjoyed Fusion's relaxed atmosphere and it's been a pleasure treating you! Best, Team Fusion :)

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. The staff were warm and welcoming. Would highly recommend. 😁

September 8, 2023
Unprompted review
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Reply from Fusion Dentistry

Hi Christian, thank you so much for taking the time to leave us such a lovely review! It means the world to us and we are so glad that your journey with Fusion has been 5*. Best, Team Fusion :)

Rated 5 out of 5 stars

Painless treatment

Through out my upper jaw all on four implants I did not experience any pain what so ever !! Katy was a great help and a calming figure. All in all it has changed my smile and life. Well done Fusion. First class!!

September 16, 2023
Unprompted review
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Reply from Fusion Dentistry

Hi Michael, Hope you're well. Thank you so much for your kind words! We are so pleased that we could playa part in changing your smile & life :) We agree, Katy is amazing and we will make sure your lovely comments are passed on to her! Best, Team Fusion :)

Rated 5 out of 5 stars

Comfortable atmosphere, great communication, highly skilled staff

I was recently recommended by my dentist for some implants with Fusion. Good communication throughout - from appointment reminders, the initial technician's assessment and x rays, to the surgery and aftercare. Right from the moment you walk into Fusion, you are made to feel welcome by the staff. Nice touches like a comfortable and cosy waiting room, staff popping over to say hello and detailed explanations about the procedure and follow up- it all makes a huge difference to your overall experience. Coral, Fez and Claire were brilliant throughout - thank you, Emily

July 13, 2023
Unprompted review
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Reply from Fusion Dentistry

Hi Emily, thank you so much for your kind words. It really means a lot to us, we'll make sure that Claire & Fez see this too :) Best, Team Fusion

Rated 5 out of 5 stars

From the very first consultation i felt…

From the very first consultation i felt so at ease the dentists and staff are very welcoming and puts you at ease .When i went in to have my implants i was a bit nervous but Gus and Tim and the anethesist and all the staff just puts you at ease .I woke up after the op the staff were brilliant .Ive been back and fore to them for over a year and had my final implants a couple of weeks ago to say i am happy with them is an understatement i am over the moon i absolutely love them .I would highly recommend Fusion dentistry to anyone who wants dental implants they are 100 % comitted to you .I just want to give a huge big Thank you to Mike ,Gus,Tim and all the staff for making me feel so at ease and for giving me a reason to smile all the time i just love my implants they make a massive difference to me so Thank you all xxx

May 31, 2023
Unprompted review
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Reply from Fusion Dentistry

Hi Angela, thank you SO much for your lovely review. It really means the world to all of us here at Fusion and we're go pleased that you are so happy with your new smile :) Best, Team Fusion!

Rated 5 out of 5 stars

Great service

The staff at Fusion have been absolutely terrific.
Staff friendly and make you feel comfortable, technicians really know what they’re doing and put your mind at rest from the start.
Operation day went well.
Follow/check up with great staff again. Always make you feel at ease.

Well done all would highly recommend.

October 14, 2022
Unprompted review
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Reply from Fusion Dentistry

Hi Brenda, thank you for your kind words. We're so glad that you're happy & smiling :) Best, Team Fusion

Rated 5 out of 5 stars

Highly recommend, well thought-out, they really look after you

A combination of things led to getting implants - in my case the "all-on-four" option. The initial scans, technology and expertise made it easy for me to decide, and all-told it's been relatively painless, and along the way they've always provided excellent support and had the patience to explain things as much as I needed.
What led me there was in childhood my front-tooth got chipped and I lost another and for various reasons the remaining teeth nearly all had fillings (needing maintenance) so, having already experienced dentures (and not got on with them) I found implants ideal.
Fusion's "all-on-four" has had wonderful results for me (and I can once again smile with confidence!)

July 3, 2023
Unprompted review
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Reply from Fusion Dentistry

Thank you so much for your lovely words! It really helps us to help more people in similar situations to yourself. :) Best, Team Fusion

Rated 5 out of 5 stars

Can’t recommended enough

Can’t recommended enough. I have a fear of dentists and didn’t think I would be able to go through the process of all on four even though I new it was either that or lose most of my teeth . From start to finish the staff were so understanding and patient. Tim and Corell were amazing with me and talked me through everything step by step and at a pace I was comfortable with .
Anyone who is nervous to have this done don’t be . Absolute first class service and nothing to fear
Pinja

June 28, 2023
Unprompted review
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Reply from Fusion Dentistry

Hi Pinja, thank you so much for your kind words! We have made sure that Tim & Coral have seen this :) It means so much to all of us that you're happy. Love Team Fusion

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. They were so helpful and got seen so quickly . Even messaged me back out of hours they go above and beyond to make you feel comfortable and safe and you know your in the right hands .

December 10, 2022
Unprompted review
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Reply from Fusion Dentistry

Thank you so much for your lovely review! It really means a lot to all of us here. Best, Team Fusion :)

Rated 5 out of 5 stars

Happy customer

Welcoming staff amazing technology and now have a wonderful smile

June 13, 2023
Unprompted review
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Reply from Fusion Dentistry

Hi Mary, you do indeed have a wonderful smile and you look amazing! Thank you for your kind review :) Love Team Fusion

Rated 5 out of 5 stars

Welcoming

Welcoming, very professional with outstanding skills. From start to finish, you are looked after. With a number of esquit treatments available, all designed to give you a new lease of life.

April 17, 2023
Unprompted review
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Reply from Fusion Dentistry

Antonie, you're a superstar! Thank you so much for your continued support of Fusion. We're so glad that you're happy!! You look amazing :)

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