I bought my 2nd HOCO watch recently but having small issue with the screen. Went back to the shop and after checking, the manager replaced with a new watch. It's quick, friendly and no hassle at... See more
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I reached out to ask if I would be charged after cancelling my account. The other guy didn't give me the direct answer, he even made me more confused. After I talk to another guy named Dexter, he clea... See more
Company replied
I want to give a shout out to Ahlby who is a part of the escalation team for taking the initiative to help me out with my subscription problem. Ahlby provided a swift resolution to this matter even wi... See more
I wanted to share my appreciation for the outstanding support provided by the team. They demonstrated exceptional service by addressing my unique issue promptly and going the extra mile to assist me.... See more
Company replied
3.9
Great
498 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good service and issue resolution by…
Good service and issue resolution by Diamond. Thank you.
January 12, 2025
Unprompted review
Excellent customer service
I received a refund and a good response after cancelling my subscription
January 3, 2025
Unprompted review
Amazing customer service from Ann
Amazing customer service from Ann. Super responsive from the get go. Couldn’t fault.
Happy customer
Wendy
December 30, 2024
Unprompted review
Harry help me and sorted my enquiry
Harry help me and sorted my enquiry
December 30, 2024
Unprompted review
Its Great Experience because casillas…Good answering all my inquiries.
Its Great Experience because casillas assist all my question and need. Thanks for answering my needs.
December 29, 2024
Unprompted review
Issue resolved quickly
July 7, 2024
Unprompted review
Alero has been in touch and is helping…
Alero has been in touch and is helping to resolve the issue.
December 21, 2024
Unprompted review
That was a shocking experience at the same time a great one
I was shocked and I wondered why is there a deduction from my account even though I didn't buy something from the shop but grateful for the help and response from the company. I hope nothing but the best. Thank you, Emerald!
December 17, 2024
Unprompted review
support and communication has been…
The support and communication has been good I changed my mind to opt out and was supported to do this seamlessly
December 19, 2024
Unprompted review
It was amazing
It was amazing, their service is really great and helpful. Thank you for your assistance.
December 5, 2024
Unprompted review
My experience was great and I only wish I process with it further but alas I am unable to.
My experience was great but I’m afraid I was unable to continue and progress my GadgetGeek experience, Jamal was extremely accommodating and more than helpful for me to many thanks again Jamal.
December 16, 2024
Unprompted review
I never subscribed to this and money…
I never subscribed to this and money was taken I have no idea how I've never even hear of you guys
December 13, 2024
Unprompted review
Reply from Gadgetgeek
Dear Sandra,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
This is scam !!
This is scam !!! Pretend to be shein !! Stop debiting my damn account
December 11, 2024
Unprompted review
Reply from Gadgetgeek
Dear Poppie,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Great customer service
December 10, 2024
Unprompted review
Problem addressed
Problem addressed. The chat support are cooperative. Actions are fast. Good service.
December 6, 2024
Unprompted review
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