I bought my 2nd HOCO watch recently but having small issue with the screen. Went back to the shop and after checking, the manager replaced with a new watch. It's quick, friendly and no hassle at... See more
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I reached out to ask if I would be charged after cancelling my account. The other guy didn't give me the direct answer, he even made me more confused. After I talk to another guy named Dexter, he clea... See more
Company replied
I want to give a shout out to Ahlby who is a part of the escalation team for taking the initiative to help me out with my subscription problem. Ahlby provided a swift resolution to this matter even wi... See more
I wanted to share my appreciation for the outstanding support provided by the team. They demonstrated exceptional service by addressing my unique issue promptly and going the extra mile to assist me.... See more
Company replied
3.9
Great
498 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good customer service from Nicholan
Good customer service from Nicholan. Thank you.
December 6, 2024
Unprompted review
Daisy reached out to me
December 4, 2024
Unprompted review
Issue was addressed by Zoe
Issue was addressed by Zoe, the escalation team were excellent
November 29, 2024
Unprompted review
Good communications and service
First I would like to thank Elsa for all her help. Good service and very satisfied. Good communications and very gelpful
November 29, 2024
Unprompted review
Easy to chat
November 28, 2024
Unprompted review
Awesome service from Zoe.
November 15, 2024
Unprompted review
Diamond was good assistance and i have…
Diamond was good assistance and i have a great experience with Gadgetgeek
November 27, 2024
Unprompted review
Gadgetgeek.store
I inadvertently joined gadgetgeek.store but I contacted Lenor by live chat and she was very efficient in cancelling the membership without any charges being made. Thank you Lenor.
November 24, 2024
Unprompted review
I usually always buying stuff from this…
I usually always buying stuff from this shop never again after been accused of robbing stuff in the shop because of the way I was dressed or she didn’t like the look of me that’s full on discrimination and also completely against the Law to accuses anyone from Robbing
November 22, 2024
Unprompted review
Reply from Gadgetgeek
Dear Jordan,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Joined by accident and you kept talking…
Joined by accident and you kept talking from my account over a year this has been going on how do I get refund or just want you to go away please.
November 18, 2024
Unprompted review
Reply from Gadgetgeek
Dear Michael,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
good costumer service
good costumer service and give a quick response... thankyou to Marshall
November 13, 2024
Unprompted review
I accidentally joined the paid…
I accidentally joined the paid subscription but the personell was Very nice and helpful and helped me solve this problem of mine
November 13, 2024
Unprompted review
Great customer service
Great customer service. Thank you for your help
November 13, 2024
Unprompted review
TOTAL SCAM !
TOTAL SCAM !!
I purchased one thing through Facebook which I never received & was then charged over & over to the value of £115 my bank can’t do any because I authorised the first payment. I have contacted c/service just waiting to heard back.would give 0 stars if I could !
November 8, 2024
Unprompted review
Reply from Gadgetgeek
Dear Leanne,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
It's nice company,the costumer service…
It's nice company,the costumer service is good ,thanks to Marshall that helps me a lot It's recommended company.
Thank you!
June 20, 2024
Unprompted review
The customer service received was nice…
The customer service received was nice and supportive and the experience
November 6, 2024
Unprompted review
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