I’ve had this policy for years and couldn’t cancel it no matter what I tried. Finally got talking to Graham on customer service chat and he got it sorted immediately. Probs to him for taking the time... See more
Company replied
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I’ve had this policy for years and couldn’t cancel it no matter what I tried. Finally got talking to Graham on customer service chat and he got it sorted immediately. Probs to him for taking the time... See more
Company replied
Have used gadget insurance for years and now, even though I have upgraded phones before for my niece and nephew and changed on insurance policy. Having been sold the insurance an hour later I got a ca... See more
I have been with Gadget for over 3 years and unfortunately I have had reason to make claims and each claim was dealt with efficiently and hassle free. Every member of staff I dealt with were really... See more
Company replied
Have been with gadget insurance for ipad cover for 5years. Great comfort knowing items are fully insured. No hassle signing up, regular direct debits. The way insurance should be. Simple and straightf... See more
Company replied
GadgetInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GadgetInsurance.com, you can insure one or multiple gadgets, including phones, iPhones, laptops and tablets. We also offer Accidental Loss Cover as an add-on.
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, Ireland | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , United Kingdom
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Please avoid this insurance!!!!!! My daughter lost her phone in school we did explain exactly what’s happened we did have lost or stolen policy in place but some how didn’t cover !!!!! All I can say just lie because they not dealing with honest people !!! So please do not even think to deal with this insurance all they good to scam you!!!!! AVOID AVOID AVOID

Reply from GadgetInsurance.com

Reply from GadgetInsurance.com

Reply from GadgetInsurance.com
Always a great service. Have been a customer for over 5 years now and the customer support is absolutely fantastic. Reliable company that really sticks to its word. I’ve never had any issues with Gadget Insurance.

Reply from GadgetInsurance.com
Easy to follow steps
Haven't needed to make a claim thank god

Reply from GadgetInsurance.com
Jennifer was very helpful and very informative
Thank you

Reply from GadgetInsurance.com
I do not recommend this service
I waited 3 months for the phone and had to pay for 3 months
The phone is second hand
The one they gave me had the screen freezing. I had the bad luck that it fell out of my pocket and the phone broke the glass and the next day it turned off completely.
a device of poor quality. I have another phone that the screen broke and 3 years ago it works perfectly
don't waste your money

Reply from GadgetInsurance.com
Absolute scammers take your money but when it comes to a claim they pawn you off on a 3rd party (Davies Group) who are so inefficient it took 3 months and a lot of repeated phone calls, emails and heartache to eventually get a replacement Laptop while son without one for school for 3 months. They also tried to pawn me off with a €400 settlement at one stage!! Gadget were absolutely no help when I contacted them to sort it out, a bunch of money takers with no back up or customer service, would have been better off putting the money in a savings account to cover the cost!! would not insure anything with them, all the good reviews on here are people who have not had to make a claim yet! Make a claim and see what a company you are really dealing with as they dont want to know you then and just keep blaming the Davies Group even though you pay them and your insurance contract is with them, they are just a front for the exercise of taking money!

Reply from GadgetInsurance.com
It’s a good website to use and easy to do. It’s easy to insure my gadget as well.

Reply from GadgetInsurance.com
Wonderful experience with Gadget Insurance
Thank you for the support

Reply from GadgetInsurance.com
I recently on 7th November initiated a claim for my mobile phone through gadgetinsurance.com. My claim was then handed over to the Davies Group who I subsequently paid the excess for my claim on their instruction on 9th November. It is now 24th November and I have received no further instruction on how to get my device repaired. Tried unsuccessfully to contact Davies several times by email and have only received automated email after automated email. I called gadget insurance today to be told that the claim has nothing to do with them and that I would have to contact Davies which I find strange as it's gadget insurance I pay my fee to. Not even an offer of we will look into this for you. I got though to Davies and spoke to an advisor who seemed to care very little and just mumbled about me getting a notification within the hour, 17 DAYS after I first put in the claim!!. I find this service utterly unacceptable and unprofessional having been a customer of Gadget Insurance for quite a number of years. I'm sure when and if and do finally get instruction of the next steps it will take further 7 to 10 working days which is completely unacceptable!.
If this is how Gadget Insurance will continue to look after customers in the future I will be taking my business elsewhere. I have also emailed the addresses below and have not received one reply!.
complaints@blueinsurance
Valid8Admin@davies-group
info@gadgetinsurance
gadgetclaims@supercoverinsurance

Reply from GadgetInsurance.com
Absolutely shocking process. Submitted my claim regarding a stolen iPhone while abroad. Submitted claim on.6.11.23. Submitted all relevant paperwork via email by 8.11.23 due to repeated requests for the same information from Gadget. It’s now the 23rd November and despite my claim being finally approved on the, I am still without a device. Don’t bother wasting your money insuring your device unless you can manage to do without its replacement for up to a month. Absolute nightmare. Staff on the phone were nice that’s about it. Undue delay in process at every step. Will never use again. You’d be better saving a few euro each month to cover any incidents.

Reply from GadgetInsurance.com

Reply from GadgetInsurance.com
AVOID AT ALL COST!!!
THIS COMPANY WILL ALWAYS DO THEIR ABSOLUTE BEST TO NEVER PROCESS ANY CLAIM BUT THEY ALWAYS TAKE THE MONEY MONTHLY!!
AVOID!! AVOID!!! AVOID!!!

Reply from GadgetInsurance.com
Excellent customer service when I called to insure my new phone. The person assisting me was patient, friendly and answered all my questions.

Reply from GadgetInsurance.com
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