I’ve had this policy for years and couldn’t cancel it no matter what I tried. Finally got talking to Graham on customer service chat and he got it sorted immediately. Probs to him for taking the time... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have used gadget insurance for years and now, even though I have upgraded phones before for my niece and nephew and changed on insurance policy. Having been sold the insurance an hour later I got a ca... See more
I have been with Gadget for over 3 years and unfortunately I have had reason to make claims and each claim was dealt with efficiently and hassle free. Every member of staff I dealt with were really... See more
Company replied
Have been with gadget insurance for ipad cover for 5years. Great comfort knowing items are fully insured. No hassle signing up, regular direct debits. The way insurance should be. Simple and straightf... See more
Company replied
Company details
Written by the company
GadgetInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GadgetInsurance.com, you can insure one or multiple gadgets, including phones, iPhones, laptops and tablets. We also offer Accidental Loss Cover as an add-on.
Contact info
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, Ireland | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , United Kingdom
- (IRE) 01 4854115 | (UK) 0333 355 0254
- info@gadgetinsurance.com
- gadgetinsurance.com
3.7
Average
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jean Santiago- Extremely Rude
Aggressive sales tactics. When I turned down their policy bc I already had coverage they actually called me back and yelled at me. Jean Santoago was extremely unprofessional. Be warry of this company and their deceitful sales tactics. If you do decide you want mortgage insurance I would choose a different company. Disappointing behavior all around.
October 27, 2023
Unprompted review
Reply from GadgetInsurance.com
Hi Zach,
Our company offers Gadget Insurance, was this review intended for this product?
Kind Regards,
Erin.
Easy to set up
Easy to set up , have used a few times but never had to claim , easy to cancel as well and quick communication
October 21, 2023
Reply from GadgetInsurance.com
Hi Simon,
Thank you for your lovely comments and taking the time to leave a 5 star review. We will pass on your feedback to the agent.
Kind Regards
Lorna.
Excellent service
October 9, 2023
Reply from GadgetInsurance.com
Hi Stephen,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Erin.
Changed my insurance from my old phone…
Changed my insurance from my old phone to my new phone without any hassle. Rang up and a wonderful Gentleman in Gadget Insurance sorted it all out for me.
September 30, 2023
Reply from GadgetInsurance.com
Hi Geraldine,
Thank you for your lovely comments and taking the time to leave a 5 star review. We will pass on your feedback to the agent.
Kind Regards
Lorna.
Very easy to set up
October 3, 2023
Reply from GadgetInsurance.com
Hi David,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
It’s very easy website to understand
It’s very easy website to understand, the rates are great and it’s fast and easy
September 28, 2023
Reply from GadgetInsurance.com
Hi Erin,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Very helpful when I made an error…
Very helpful when I made an error sorted very quickly
September 26, 2023
Reply from GadgetInsurance.com
Hi Paula,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
very good experience easy to manage and…
very good experience easy to manage and set up
September 25, 2023
Reply from GadgetInsurance.com
Hi Bryan,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Taking out the insurance was hassle…
Taking out the insurance was hassle free
I had to make a claim in August on the 10th of August the tablet was collected to see if it could be fixed absolutely no correspondence since then as to what was happening with the claim
I rang this week then to be told it couldn't be fixed and to wait 3 to 5 days more for the insurance money to go through which brings it up to 2 months with no tablet
I payed my monthly fee even tough we had no tablet
More correspondence would make the whole process less stressful for all parties
September 27, 2023
Unprompted review
Reply from GadgetInsurance.com
Hi Rachel,
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected.
Please email us directly at CustomercareTP@blueinsurance.ie with your gadget insurance policy number and we will look into this for you.
Kind Regards
Natalie Ward
No hassle
No hassle, called and within minutes had the school tablet insured and paid 4 the year ahead .Staff very helpful !
September 22, 2023
Reply from GadgetInsurance.com
Hi Connie,
Thank you for your comments and taking the time to leave a 5 star review. We will pass on your feedback to the agent.
Kind Regards
Lorna.
I have been with Gadget for over 3…
I have been with Gadget for over 3 years and unfortunately I have had reason to make claims and each claim was dealt with efficiently and hassle free.
Every member of staff I dealt with were really helpful and nothing was too much bother
I'd highly recommend that anyone looking to insure their possessions use Gadget
September 20, 2023
Reply from GadgetInsurance.com
Hi Sheila,
Thank you for your comments and taking the time to leave a 5 star review. We will pass on your feedback to the agent.
Kind Regards
Lorna.
Straightforward application and premium…
Straightforward application and premium calculation.
September 17, 2023
Reply from GadgetInsurance.com
Hi Brendan,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
It was a very easy process
September 6, 2023
Reply from GadgetInsurance.com
Hi Niall,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
It was quick and easy
September 6, 2023
Reply from GadgetInsurance.com
Hi Sandra,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Reply from GadgetInsurance.com
Hi Damian,
Thank you for your comments and taking the time to leave a 4 star review.
Kind Regards
Lorna.
It was simple to apply for insurance…
It was simple to apply for insurance got the policy details in the post very quickly. So very happy with experience.
August 28, 2023
Reply from GadgetInsurance.com
Hi Barbara,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Reply from GadgetInsurance.com
Hi Ruxandra,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Ease of obtaining insurance
August 30, 2023
Reply from GadgetInsurance.com
Hi Ruth,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
I got my device insured promptly at a…
I got my device insured promptly at a reasonable fee that covers my needs. Very polite and professional agent.
August 29, 2023
Reply from GadgetInsurance.com
Good morning Arwen,
Thank you for your comments and taking the time to leave a 5 star review.
I will pass your lovely feedback onto our agent.
Kind Regards
Natalie Ward
The price has increased 2 fold
August 28, 2023
Reply from GadgetInsurance.com
Hi Ramya,
Thank you for taking the time to leave a review.
I can see that your last policy was covering the Apple iPhone 12 128GB and your new policy is covering the Samsung Samsung Galaxy S23 Ultra 512GB. Due to the change is device and the increase in the GB it has affected the premiums.
Kind Regards
Natalie Ward
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.