I’ve had this policy for years and couldn’t cancel it no matter what I tried. Finally got talking to Graham on customer service chat and he got it sorted immediately. Probs to him for taking the time... See more
Company replied
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I’ve had this policy for years and couldn’t cancel it no matter what I tried. Finally got talking to Graham on customer service chat and he got it sorted immediately. Probs to him for taking the time... See more
Company replied
Have used gadget insurance for years and now, even though I have upgraded phones before for my niece and nephew and changed on insurance policy. Having been sold the insurance an hour later I got a ca... See more
I have been with Gadget for over 3 years and unfortunately I have had reason to make claims and each claim was dealt with efficiently and hassle free. Every member of staff I dealt with were really... See more
Company replied
Have been with gadget insurance for ipad cover for 5years. Great comfort knowing items are fully insured. No hassle signing up, regular direct debits. The way insurance should be. Simple and straightf... See more
Company replied
GadgetInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GadgetInsurance.com, you can insure one or multiple gadgets, including phones, iPhones, laptops and tablets. We also offer Accidental Loss Cover as an add-on.
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, Ireland | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , United Kingdom
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My first time using gadget insurance, good recommendation from family.!

Reply from GadgetInsurance.com
Such a simple sign up process, I feel better now knowing my teenagers phones are insured with a reputable company

Reply from GadgetInsurance.com
I think 7€ is too expensive for me as I have a lot of things every month it adds up. By the time she finishes school life is hard enough reasonably 5€ a month I suggest . It also a good idea to get insurance I understand nobody wants to destroy IPads . Thank you

Reply from GadgetInsurance.com
the length of time it took to renew over the phone was ridiculous. Basically every line of the renewal letter and all policy details had to be read out to me and confirmed the It took at least 30-40 minutes and totally unnecessary - i rang to renew and knew what i was renewing. time and motion study needed

Reply from GadgetInsurance.com
Would have gave 2 but constant emails forcing me to do a review.
There was no experience, had to take insurance out as part of the purchase…..

Reply from GadgetInsurance.com
Requests for review of the service, and chasers to review, prior to the device being delivered - not good customer service, reviews should be requested only after the claims process has had to be utilised, or renewals on the anniversary of the policy. On initial policy, unable to do multi gadget policy, frustrating, and consequently additional time usage/ alternate providers sought.

Reply from GadgetInsurance.com
Sent in a claim on 13th July and was told I would be contacted in 10 working days. Nothing happened in the meantime.
A very unprofessional service.AVOID AVOID AVOID.

Reply from GadgetInsurance.com
I get the insurance after my friend suggest me so it's my first time to join gadget insurance ...

Reply from GadgetInsurance.com
Both members of staff whom I spoke to on helpline yesterday were so friendly, helpful and thorough.

Reply from GadgetInsurance.com
Very happy with the service, a quick and convenient online option and good value. Any time I needed support it was efficient too.

Reply from GadgetInsurance.com
Easy to use website , haven't had an accident yet , fingers don't have one with the ipad . Over all great experience 👍

Reply from GadgetInsurance.com

Reply from GadgetInsurance.com
Easy to navigate website. Good value. Had my last phone insured with them and easy to cancel and reinstate policy on new device.

Reply from GadgetInsurance.com
Surely there are better options to this, I am trying to claim for damage to a school iPad bought directly from wriggle learning who also sold me the policy, I have been redirected to a company called the Davies group who have tried to get out of paying on the policy at every opportunity. Gadget insurance don’t want to know as they seem to only collect money and are not interested in claims. Davies group have an automated helpline that is useless at best. After receiving some emails each Saturday afternoon I eventually got to speak to a lady with barely any English who kept referring me to when I took out the policy and the conditions, I then spoke to a lady who told me they had no record of my order and wriggle wouldn’t share the information with the Davies group. I phoned wriggle who told me the Davies group were given all the information on the date the policy was taken out and gave me an order number, I have now received yet another automated email saying they have no record of this order number. When I sent a receipt from wriggle with the order number the first thing I got back was a request for payment of the excess of 50€. Weeks after claiming on this so called policy I am no nearer to having the iPad repaired in time for the return to school.
The claim reference is WHIRO14717.
AVOID AT ALL COSTS and take out a policy with a reputable company instead
UPDATE, the Davies group now want me to post the iPad to their repairer at my expense despite the policy saying a courier would collect it. AVOID AVOID AVOID

Reply from GadgetInsurance.com
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