Galaxy Real Estate logo
Visit website

Galaxy Real Estate Reviews 

148
•
TrustScore 4.5 out of 5

4.7

Industrial Real Estate Agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and professional throughout the entire property journey. People note that the dedicated team communicates clearly, keeps everyone fully updated, and responds quickly to any questions. A few other people also felt that the sales and lettings teams made complex property searches remarkably simple and completely stress-free. Consumers consistently appreciate the reliable guidance, consistent communication, and genuine dedication provided during both buying and renting procedures. Reviewers emphasize that working with such a knowledgeable and approachable team turns a challenging task into a smooth endeavor. Many clients mention that appointments and paperwork are handled efficiently from start to finish.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the reliable, professional, and... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent support and helpful staff... See more

Response time

Customers consistently note positive experiences with response_time, praising the team for being incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We just bought a home with Galaxy Real Estates, and it was a great experience! The team was very friendly, helpful, and made everything easier than we thought. They kept us informed at every step an... See more

Rated 5 out of 5 stars

Just wanted to share my experience with Galaxy so far. Sumit has been fantastic - polite and knowledgeable. He responded to queries quickly and has been extremely helpful. Also a huge thanks to Manvee... See more

Rated 5 out of 5 stars

Himani and their team at Galaxy Real Estate were incredibly responsive, helpful, and supportive throughout the entire process. They were always quick to reply to my questions and emails and, kept me u... See more

Rated 5 out of 5 stars

I have to say the way Maneet handled everything really stood out. He provided all the information upfront, kept communication clear, and made sure I understood what was needed. Even though the work di... See more

Company details

  1. Industrial Real Estate Agency
  2. Commercial Real Estate Agency
  3. Property Investment
  4. Property Management Company
  5. Real Estate Appraiser
  6. Real Estate Developer

Written by the company

If you are considering of Buying or Selling, Letting or Renting or any aspects of the property market such as residential, commercial and investment properties then Galaxy Real Estate is right for you. Creating a real buzz and desirability about your property which differentiates us from other local estate agents. An open competitive atmosphere and heightened interest in your home is the key to our heart at Galaxy. At Galaxy, we want to make sure you get it right the first time. We listen carefully to what you say and what you want. Our ethos is very simple. To treat you with the level of service we would expect to receive ourselves. We offer an extensive professional service focussing on Integrity Quality Assurance Guaranteed personalised service. Galaxy Real Estate was set up to give you the opportunity to make the Galaxy their Oyster. The strategy behind is to give you the time and attention you deserve. Buying or selling a home is the biggest financial decision of most people's lives. Being in the Real Estate industry allows each of us to help you with one of their biggest chapters in life, having a property. Whether it's rented or bought, choosing the right property makes a huge impact on your lifestyle and development so it can be one of the toughest decisions made by people. We feel the satisfaction alongside the customers when placing a key in the palm of their hands. We are an independently owned company, located in West London. Everyone at Galaxy Real Estate has extensive knowledge and a great clientele base of the area. We pride ourselves on our personalised and professional client service. Our success has been founded on some very firm beliefs: Duty of the agent to achieve the best possible price for client Exposure to the widest possible market. An active and dynamic approach in selling properties at all times. We also offer a unique interior design facility. Our Team who have 34 years of combined experience in property development world-wide. Please feel free to contact our dedicated team who will be more than delighted to help you with your every need in your aspirations.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(148)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great customer service from the agency

Great customer service from the agency. We appreciated Ronny’s flexibility for the house viewing. He’s been very knowledgeable about the property and ready to answer any queries we had. He also added a few details about the area and some key considerations about the house.

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Professionals

This company are total pros's at the real estate business . Harry and his team were on the case from day one and sold my property for near asking price within a few weeks .
Well done team .

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Had a viewing with Ronny today, his knowledge and great communication made it comfortable and clear with today’s meeting

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I recently brought a house. I was completely impressed with the professionalism and customer service given by Daljit Kapoor and Harry Sachdeva.
They helped me with from start to finish. Everything was done smoothly.
I would highly recommend Galaxy Real Estate.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Galaxy Real Estate…

My experience with Galaxy Real Estate was excellent. Kamal and Manveen were extremely supportive throughout the move-in process, ensuring everything went smoothly and without any hassle. Their efficiency and friendly approach made settling into the property a breeze. I’m very satisfied and would definitely recommend them to others!

October 2, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look