I ordered a Legend of Zelda hoodie using the preorder method i.e. pay £10, then £27.99 later. After I while I heard nothing on the order the email them to check up on my order. The reply I... See more
Gamer Heaven
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See what reviewers are saying
Placed an order on 18 April for the adventure time mystery box. It has not arrived, I have not been contacted at all to suggest there was a delay,and my email asking where it is,or when it could be ex... See more
Our order was delayed due to circumstances out with their control, but we were kept informed at all times and staff consulted us to see how we wished to proceed. We were not fobbed off or fed a line.... See more
Company replied
Give this company a chance, one of my orders was a bit late but they clearly care about customers and are obviously trying to rectify little niggles that may occur. I wasn't expecting a free item,... See more
Company replied
Company details
Information provided by various external sources
Airwave Apparel Ltd following its purchase of Gamer Heaven website domain in Feb 2016 is pleased to offer great Official Licensed Gaming Merchandise to customers worldwide. Please feel free to leave us some feedback on your order experiences with us this year!
Contact info
Unit 15 Sugarswell Business Park, OX15 6HW, Shenington
- 0203 2864035
- help@airwaveapparel.com
- gamer-heaven.com
New Company Much Better Experience.
Waiting until paypal was available with the New Company, thought id give them a shot. Actually worked out great. Recommend now.

Reply from Gamer Heaven
Great
They changed hands recently and their service is great with helpful customer service, sorted an order out that never got dispatched back in december

Reply from Gamer Heaven
earning my trust back
I had some bad experiences with the previous owners of this web site/company but since finding out it was under new management I figured I would give them another try as I did like the products.
I am pleased to say that the time arrived very quickly and as described at a good price too. I will absolutely be using gamer heaven again in the future.

Reply from Gamer Heaven
Gamer Clothing Utopia
Have used this site several times and have had no issues. Good value and great customer service you can't ask for anything else.
Their selection should cater to all tastes and I've been asked many times where I get my t-shirts from. Happy to recommend!

Reply from Gamer Heaven
Accidents happen (updated)
They accidentally sent me wrong hoodie... Were willing to fix order but it would cost me money and it would take forever. Overall good service and they get back to you. Hope it doesn't happen often.
5 stars were given after all. Since Gamer Heaven read my review, they issued me a full refund and let me keep wrong hoodie, so I was allowed to purchase whatever items I wanted with store credit. When new items came, they were all correct ones and nicely packaged. Nice store who values customer input and loyalty. They made the wrong right.

Reply from Gamer Heaven
Pure awesomeness
This is a great place to buy some awesome gear from and such an amazing service, I made an order on the Saturday and I came by Tuesday so I was magga happy and I would definitely recommend this site to others I can't wait to make ny next order

Reply from Gamer Heaven
Great service
Easy to use website and items received very quickly and of great quality. Highly recommend and would use again.

Reply from Gamer Heaven
Great improvement, order now
Airwave Apparel have taken over and squared things away, received order within 2 days and received free fallout wallet (bonus), 100% improvement so don't be afraid to order from Gamer Heaven anymore

Reply from Gamer Heaven
Good service
I bought a mystery box, and it was dispatched quickly, and was good value for money.

Reply from Gamer Heaven
Great,timely service.
Ordered item late on a Friday night, it was dispatched as it said the next working day (Monday) and arrived Tuesday morning. Everything was there and intact and the price was decent.

Reply from Gamer Heaven
Destiny Titan Hoodie
Quality Item, quickly despatched - excellent communication from Gamer Heaven throughout. Will definitely buy again

Reply from Gamer Heaven
Great service
Had heard bad reviews due to previous owners of the company, definitely turned it round now. Fast service, great contents of the "mystery box" definitely feel like I've had my money's worth.

Reply from Gamer Heaven
Super fast customer service
Had a small issue with my cart and a certain item, messages them and I'm no time they replied and had it all sorted out.

Reply from Gamer Heaven
thank you for all
best Support and Quick help in my special case. ..thank you and everytime again
J.S. from germany

Reply from Gamer Heaven
much better under new owners!
Gamer Heaven are now run by people who know what they are doing, they respond to emails within 48hrs and are very helpful.
I made an order in October last year under the previous owners for 2 pre-order items which were never sent and i doubt were ever in stock. They only responded to 2 out of 7 messages i sent which were brief and vague.
The original owners went bust in January and i stil hadn't received a refund or my items. I was forced to get a refund via my bank which eas issued in 24hrs. As a goodwill gesture the new owners of gamer heaven gave me a discount code to the value of my original purchase.
Unfortunately the items i originally wanted were not available so instead i got 4 mystery boxes which arrived in 48hrs from dispatch.
I am very happy with what i received and the customer service given and would recommend gamer heaven under new owners to anyone and look forward to see them expand their stock along with their reputation.

Reply from Gamer Heaven
5* Gamer Heaven
Fantastic website with tons of amazing products helpful customer services and always striving to improve and do the best for customers!! Fast dispatching!!

Reply from Gamer Heaven
Great customer service
Back in October I placed an order from Gamer Heaven that included two items which were present's for my partner's birthday... Unfortunately one of the items never arrived! I had completely put it out of my mind until very recently so I emailed the customer service team at Airwave Apparel Ltd to explain what had happened. They replied promptly and also sent me an item as a replacement which arrived very quickly. I am very happy with the service I received and I will definitely be using this company again.

Reply from Gamer Heaven
Hard working guys :) really friendly and fast
I had real great problems with gamerheaven.net (see my review there) (the guys who went bancrupt and the guys from gamerheaven.com (new owners) try to repair it.
If not for them i would've lost 125 pounds.
I had some problems on their site (not directly related to them) and they helped me ASAP, these guys try really hard. After a few mails everything was set and now i will get my goods :)
As the stand in the ashes of gamersheaven.net i guess in gamer-heaven.com a phoenix could rise ;)
Will recommend you to all my friends who search good gamer merch :)
I'm now awaiting my goods but i've got no concern that they will arrive soon :) thanks guys.

Reply from Gamer Heaven
Excellent products, fast delivery
Since the new owners have taken over it has become a far superior company. They have fast delivery, responded to my query quick and resolved it to a high standard. The products are excellent quality and good value. Highly recommend and look forward to future purchases.

Reply from Gamer Heaven
Where is my package.
Where is it. Just wondering. I was super excited..

Reply from Gamer Heaven
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