I ordered a Legend of Zelda hoodie using the preorder method i.e. pay £10, then £27.99 later. After I while I heard nothing on the order the email them to check up on my order. The reply I... See more
Gamer Heaven
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See what reviewers are saying
Placed an order on 18 April for the adventure time mystery box. It has not arrived, I have not been contacted at all to suggest there was a delay,and my email asking where it is,or when it could be ex... See more
Our order was delayed due to circumstances out with their control, but we were kept informed at all times and staff consulted us to see how we wished to proceed. We were not fobbed off or fed a line.... See more
Company replied
Give this company a chance, one of my orders was a bit late but they clearly care about customers and are obviously trying to rectify little niggles that may occur. I wasn't expecting a free item,... See more
Company replied
Company details
Information provided by various external sources
Airwave Apparel Ltd following its purchase of Gamer Heaven website domain in Feb 2016 is pleased to offer great Official Licensed Gaming Merchandise to customers worldwide. Please feel free to leave us some feedback on your order experiences with us this year!
Contact info
Unit 15 Sugarswell Business Park, OX15 6HW, Shenington
- 0203 2864035
- help@airwaveapparel.com
- gamer-heaven.com
Great items for a great price
Gave this site a chance after seeing the amazing low price of a lot of items. Items arrived had a slight hiccup with one but, customer support rectified the situation with no hassle at all! Making it the easiest order fix ever. Do to their amazing prices and great customer support they easily get a 5 star in my book even with a slight hiccup.

Reply from Gamer Heaven
New owners seem to have it on point!
Fast and free postage, great quality clothing and gear. Would recommend to anyone!

Reply from Gamer Heaven
Awesome shirt
My daughter loves her Zelda T-shirt and shorts combo. Super soft & comfy.... Thanks!

Reply from Gamer Heaven
Neatly packaged FO4 memorabilia.
The contents of the package were cool. There was a provided promo code which helped the price. Took about 7-10 to arrive to NY,NY.
Overall happy.

Reply from Gamer Heaven

Reply from Gamer Heaven
Would order from again :)
After reading horrible review after review, i took a gamble because (A. Theres some really unique merchandise on there, and (B. Supposedly its a new company that took over the site. My order came quickly for me being in the United States. My only issuse is my shirt was smaller than what i thought it was going to be. Definitely order 1 size larger than what you normally would wear.

Reply from Gamer Heaven
It was great estimated delivery times were accurate nothing was damaged and ive now got some fall out gear that few people have :) thanks gamer heaven!!
Great Service

Reply from Gamer Heaven
Cool merch
I got a Hoodie, and it's really nice. It's a little small to be a 2XL lol, it's ok though, good jacket for this coming winter. Thanks so much. Speedy delivery.

Reply from Gamer Heaven
Assassin Creed Unity - Official Zip Up Hoodie
Great quality item, good price, arrived promptly,
Item was bigger than expected, extremely satisfied,
Would order again.

Reply from Gamer Heaven
totally satisfied!!!
I was thinking twice about ordering because of hearing how bad the OLD owners were but with the NEW company i was updated on my order and was told because that im in the U.S it would take about 2 weeks, 2 weeks later I received my fallout mystery box!!!

Reply from Gamer Heaven
Loved it but didnt fit
I loved the hoodie. The look the feel, but it didn't fit well in the arms and on the chest. I'm broad chested and got a XXL and still didn't fit. Had to give it to one of my friends

Reply from Gamer Heaven
Excellent treatment
I had a bad experience with the previous site (first owners) and fortunatelly I had the pleasure to contact with the new owners that kindly solve my problem, helping me by giving all the support in order to be satisfied with the goods.
I thank and recommend this company site to all my friends.
Many thanks once again!
MJ

Reply from Gamer Heaven
Great service!
Great service, arrived on time. Ready to order more then I already have!

Reply from Gamer Heaven
Great customer service!
After the old retailers went out of business (and leaving me £40 out of pocket after them not supplying my purchase), the new retailer went out of the way to sort me out. They gave me my money back AND the shipping as store credit without any issues whatsoever. They could have easily said "old retailer's problem, not ours" but I must thank them for that.
Give this company a try, even after all the bad reviews left by the old retailers. They deserve a second chance!

Reply from Gamer Heaven
Nice service and fast delivery
Great service n love da quality of material they used.

Reply from Gamer Heaven
Ok service, rubbish product
Bought the Fallout mystery box and the items inside apart from the vault boy bobblehead was absolute rubbish. I mean 2 pairs of knee high socks, really who wears them??????

Reply from Gamer Heaven
Would recommend to anyone now
Bought 2 destiny hoodies December 2014 didn't arrive, emailed them no reply to any of them, had to claim my money back through my bank. Wasn't happy and I had no intention of every purchasing from them again. Got an email in march this year to say had been taken over so I thought I would give them another go GLAD I did excellent company to deal with now and would recommend to anyone , my purchase came within a week .

Reply from Gamer Heaven
Not too bad of an experience
Ordered the surprise destiny package from the United States and got it about 10 days later.

Reply from Gamer Heaven
Better off with LootCrate.
Not really worth the money. LootCrate is much better.

Reply from Gamer Heaven
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