Gareth James Property Reviews 142

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I’ve had an excellent experience with GJM from start to finish. The entire process was smooth, transparent, and handled with real professionalism. Communication was always prompt, clear, and frien... See more

Company replied

Rated 5 out of 5 stars

The experience so far has been a very good one with Gareth James. Robyn in particular has been communicative, responsive, practical, thorough and extremely helpful. Sophie has also been the same - bot... See more

Company replied

Rated 5 out of 5 stars

Nikki & Genevieve in Peckham are fabulous. We interviewed a fair few estate agents before settling on this team at Gareth James. Glad we did. Pitch perfect, brilliant customer service, on top of the... See more

Company replied

Rated 5 out of 5 stars

So far so good. They have been very responsive and in particular Sophie Payne has been brilliant with the onboarding and admin side of things. Gary Cole has also been very quick to respond. Hopefully... See more

Company replied

Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Commercial Real Estate Agency
  4. Property Management Company
  5. Real Estate Appraiser
  6. Real Estate Rental Agency

Written by the company

WE ARE VERY PROUD TO BE AN INDEPENDENT ESTATE AGENCY WITH A REPUTATION FOR INTEGRITY, EFFICIENCY AND TRANSPARENCY. Gareth James is a family-owned business that has been active in the Southeast London property market since 1994. Our aim is to provide the best service in the industry, and we are proud of our 4.8 Trustpilot rating and 2021 British Property Award first prize for lettings. We understand the importance of local community, culture and creativity and that is why we strive to support organisations and activities that showcase the best of the most vibrant and exciting part of London!


Contact info

4.8

Excellent

TrustScore 5 out of 5

142 reviews

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Rated 5 out of 5 stars

Really good local knowledge

Really good local knowledge. Good communicators

March 19, 2018
Unprompted review
Gareth James Property logo

Reply from Gareth James Property

Dear James, Thank you for your review regarding your experience with Gareth James. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Anna Krakhina Head of Marketing

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