Royal Dutch Gazelle North America Reviews 

Overall a great bike, but wishing for even more.

I bought the red low step. Really enjoying it for sure, but I wish i would have bought the class 3. I spend the whole time doing 19.6 mph, wanting to go faster.

Good: All thing things everybody says. Its really smooth. Its quiet. Its got solid power that makes you just feel like youre extra efficient.
- Battery life has been fantastic. My butt gets tired before the battery does.

The bad:
- Its quite heavy, but all ebikes are.
- I want to go faster. I'm a 34 yr old male, and should have gotten the class 3. I spend my whole time going full speed, on turbo mode.
- Water bottles. The bottom bottle mounts were useless. I had to remove the bell and add one to the handlebars there, as the rest of the handlebars are large and/or tapered.
- I wish the spedometer kept track of the total miles you've put on the bike. If it does, i cant find it.
- Wish the battery was integrated.

While i've got more cons written than pros, know that I love this bike. I've gotten back into biking because of it, and i'm looking for reasons to take it out. Very enjoyable bike, and i'm looking to get an even better/faster/stronger Gazelle in the very near future and give this one to my wife.

A well made, high end bike, comfortable to ride, good quality. I’ve recommended Gazelle to numerous people and Tony Sun my dealer is amazing.

One of my favorite e bikes! Ive had a Blix and a Rad but this Gazelle is so smooth and such a great ride. I like that it has no throttle, it has enough power, the gears shift so nicely. Its a very well made bike and I'm so excited every time I ride it.

Superior quality. Best available electrical/electronic components - especially the motor. Comfortable ride.
Great hydraulic disc brakes.

Excellent dealer with large Gazelle selection on hand, helpful advice and friendly staff. Bike was ready when promised for pickup after delays in shipping from warehouse. Love the bike!

I did a lot of research into ebikes but when I went to my LBS and could touch and ride a Gazelle I was hooked. Great bikes, great company and great customer service.

Very nice bike. I would give it five stars except for the fact the battery charger will only charge the battery when it is in the bike. My bike store is checking into this issue.

Great service from local dealer, Kamloops E Ride. Loving the ride, comfort, quality and stability of my new C8. So impressed and confident that I made the right decision. I believe there is room to improve the charging access cover as it is difficult to close. Otherwise, the bike is stunning and an absolute joy to ride!

This is my first upright bike and I absolutely love it! No more painful low back & butt by 20kms. Very good value for money with all of the extras! I only had to buy a new helmet and phone mount.

So easy to use and pretty nice to have. Efficient and comfortable. My best gift so far.

This was my first experience with an e-bike and I am very impressed. The retailer was so helpful and even delivered the bike to my door. He also helped me to choose a better seat and also a different shaft
for the suspension.

like the lights, bag and kickstand

These are our first eBikes. But far from our first bikes. This bike is a dream to ride. The assist is excellent, the ride is super comfortable, and the quality first class. We tested several less expensive bikes, and you truly get what you pay for in terms of quality, and comfort.

I have been searching for an E Bike for the last 3 years. The bikes that caught my attention were too high priced at 5-6K.

I went into the Santa Cruz store on a whim as I had not seen the Gazelle before. I was immediately impressed.

The staff explained and answered my questions by pointing out various features of the Gazelle. With the sale price offered, I could not resist. I am proud that I took this step in purchasing my Gazelle. Never a doubt only confirmation of this excellent purchase.

After 4 days of riding around Santa Cruze with all the various hills and terrane, wow what a great experience. I am 73.5 yrs old and am recovering from RA this ride will and is helping with stamina issues.

The staff at the Gazelle store in Santa Cruz were most helpful and patient with all my questions. Kudos!!

I research everything before I buy. I spent about a year researching electric bikes. The Gazelle brand came out on top of all the other brands in my opinion. From the fit & finish, appearance, functionality, options, ruggedness, longevity of ownership, customer service and serviceability. If you want a ebike that is going to last you for the long haul, this is it. No need to look any further.

The bike has been great . So well constructed

The handlebar control pad for the bike stopped working two weeks after purchase. This caused the e-bike to suddenly turn off mid ride. Brought it into the shop and was told it needed software updates. Shop performed the update. Bike worked for two days and controller stopped working mid ride again.
Now we are waiting for Royal Dutch to "approve" a replacement controller, send it to the shop and have it replaced. All of this on a brand-new bike. It should not be a question that this should be fixed/replaced. Why would you build a bike that can turn off mid ride because it needs an update?? Very disappointed. Would not recommend.

Gazelle staff, Tannen especially at the Experience center in Santa Cruz was fabulous. Helped us figure out the right bikes for us, where to buy, and helped us when my bike had a delayed delivery.

I have a rubbing noise in the battery pack area! Bow Cycle has tried to fix it, no luck yet, might need another service trip!

good information found the bike bought it and we are happy with it