Sports betting. Great choice, quick payout. Best customer service I've had with online bookies
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I have a dispute I am unable to contact anyone about involving a cash out that has not been successfully approved. Would like to know where the customer service contact is possible. A contact number o... See more
One of the biggest scams in the UK. It uses AI and, when the game gives you a possible big win, it shows you pop-ups, automatically blocks your account and steals your money. Avoid this casino. I am i... See more
Dead spins, bonuses rare and pay next to nothing when you do finally hit one. Few hundred pounds into this site the past week and absolutely nothing back. Genuinely the worst RTP I’ve ever experienced... See more
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Company details
Written by the company
Online betting with the gentleman. All major sports and main casino games covered.
Contact info
United Kingdom
- gentlemanjim.bet
2.3
Poor
155 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Taken money for bets not placed or…
Taken money for bets not placed or showing on my account no option to speak to any 1 will have to take these brothers to the high court in Wales to rectify there fraud what a disaster company
July 30, 2024
Unprompted review
Reply from Gentlemanjim
Thankyou Rosemary for bringing this matter to our attention. We understand your concern, we take accuracy and transparency very seriously, if the bets did not show on your account this must of been technical issue and for this we apologise.
Thankyou for custom and sorry we didn't quite meet expectations this time.
Regards
Gentleman Jim Customer support
Avoid at all costs
Worst casino I’ve ever played.
Deposited a lot of money and won little all games are rigged. Then they want to look at my bank account which I said no after proofing my funds and income. Then all of a sudden my account got suspended with no warning. I’ve tried to contact gentlemanjim via email multiple times as there is no other way to contact. Keeps saying my email cannot be sent to this address. They are clearly scammers. Worst casino I’ve ever been on and absolutely no help or live chats. Don’t join with them. Avoid at all costs.
July 23, 2024
Unprompted review
Reply from Gentlemanjim
Hi Mark
We’d like to apologise for the confusion regarding contacting us sounds like a potential technical issue from your end, regarding the documentation request there are regulatory requirements and procedures that need to be followed in line to depositing and gameplay.
As for your claim of being scammed would you be kind enough to elaborate?
We are a family business that have been involved in bookmaking for generations and have never scammed anyone, our intention is a for an enjoyable experience and good customer support. Sorry the casino didn't quite meet up to expectations this time.
Kind Regards
Gentleman Jim customer Support
Do not use this bookmakers
Do not use this bookmakers. Where do I begin. Suspended my account for no reason when I had both credit and live bets. Impossible to reach anyone at the company, no contact numbers live chats nothing. No reply to my email after seeing the auto response suggestion from other review leavers.
July 19, 2024
Unprompted review
Reply from Gentlemanjim
Hi Troy, apologies we have not met expectations, we kindly request some information from you to address the matter, thank you for your cooperation.
We will look forward to receiving your response and hopefully welcome you back soon.
Regards
Gentleman Jim customer service
People yet again please do not use this…
People yet again please do not use this site they are scammers all the spins are dead you never hit a bonus and they asked me before on here to contact them laugh of a lifetime there is not contact details you can't get hold of them oh what a suprise
Why do you want more information you won't do anything about it
July 18, 2024
Unprompted review
Reply from Gentlemanjim
Hi Paul, apologies we have not met expectations, we kindly request some information from you to address the matter, thank you for your cooperation.
We will look forward to receiving your response and hopefully welcome you back soon.
Regards
Gentleman Jim customer service
I play on a lot of slots with many…
I play on a lot of slots with many different providers. I gave this one a fair crack, ploughed a lot of money in and played many different slots, the bonuses are very infrequent and when they come up, very poor. The choice of games is quite limited also. I do not recommend this site.
July 17, 2024
Unprompted review
Reply from Gentlemanjim
Hi John, apologies we have not met expectations, we kindly request some information from you to address the matter, thank you for your cooperation.
We will look forward to receiving your response and hopefully welcome you back soon.
Regards
Gentleman Jim customer service
Suspend you for no reason dont reply to…
Suspend you for no reason dont reply to your emails no live chat Anybody reading this tell your friends to stay away COMPLETE S---E
May 6, 2024
Unprompted review
Reply from Gentlemanjim
Hi Ray, sorry to hear of your experience, please send account details to support@gentlemanjim.bet and we shall look into this matter for you.
Thankyou
Gentleman Jim customer support
Avoid! Void bets when clearly a winning bet!
Please do not bet with this company! We all accept when we place bets you win some you lose some that’s the nature of the game, even if you win/lose after the bet is accepted. This company took £137 out my account (without warning) because my bet was 4 seconds after the result was known. I can assure you it was much before that! I would be interested to know how many losing bets get voided for the same reason……. Utterly useless
July 10, 2024
Unprompted review
Reply from Gentlemanjim
Hi Chris apologies we haven't met your expectations this time, here at gentleman Jim we have first class technology in place to indicate when bets are placed and events are settled and it is never our intention to take money back from customers. We wish you the best of luck in the future and we are sorry to lose your custom.
Kind regards
Gentleman Jim customer support team.
Terrible business
Would do negative starting possible. Horrendous site, zero sign up or loyalty bonus. Genuinely don’t know how they plan to attract or keep customers. AVOID AVOID AVOID
July 8, 2024
Unprompted review
Reply from Gentlemanjim
Hi Paddy, sorry to hear of your experience, please send account details to support@gentlemanjim.bet and we shall look into this matter for you.
Thankyou
After a bad start probably though…
After a bad start probably though miscommunication must say they have been great, resolved the issues and had nothing but good things to say fast withdrawals
July 3, 2024
Unprompted review
Reply from Gentlemanjim
Thankyou Mike for your feedback, the customer support team at gentleman Jim really appreciate your high rating and I'm glad we could help with your enquiry.
A good site with a fair choice of…
A good site with a fair choice of slots.
Had a nice little win but am slightly anxious about the payout after seeing the reviews on here.
Update - the payout was made but, like others on here, my account has been suspended for no reason. Definitely not a professional company and won’t last long with this behaviour.
Update to reply - No thanks, I’m done. If you don’t want my business, that’s your loss. I’m not begging you to take my money. Just wanted to warn others not waste their time or money.
June 30, 2024
Unprompted review
Reply from Gentlemanjim
Hi, sorry to hear of your experience, please send account details to support@gentlemanjim.bet and we shall look into this matter for you.
Joined with them played for about 20…
Joined with them played for about 20 mins won £30 all together after depositing £20 and now they have kicked me out and suspended my account. Terrible site and not a lot of games. Not a good way to contact support and there is no live conversation. DO NOT USE
June 30, 2024
Unprompted review
Reply from Gentlemanjim
Hi, sorry to hear of your experience, please send account details to support@gentlemanjim.bet and we shall investigate.
Worse site I've ever deposited on avoid…
Worse site I've ever deposited on avoid this casino
June 6, 2024
Unprompted review
Reply from Gentlemanjim
Sorry to hear of your experience, we're a relatively new platform, regulated by the Gambling commission UK . Please send further feedback to support@Gentlemanjim.bet
Fast withdrawal (less than an hour) so…
Fast withdrawal (less than an hour) so far any bonus game I've won has paid well. I tend to do spins between 20p & £1.50. My latest win was over £300. Good experience so far & have been signed up for approx 3weeks.
June 24, 2024
Unprompted review
Reply from Gentlemanjim
Hi, great to hear you've had a good experience with us and thank you for the review !
Absolute scum bookmakers..
Absolute scum bookmakers... no.way.to contact them.at all
No bets offer cash out. And no contact info.on site at all... they are registered robbing c*nts
June 25, 2024
Unprompted review
Reply from Gentlemanjim
Hi Bob, please send your complaint with details of your case and account to support@gentlemanjim.bet and we will investigate.
Won £8250 on a horse racing treble
Won £8250 on a horse racing treble. Provided all the documents they have asked for, no response.
I'm feeling like I have been scammed
June 15, 2024
Unprompted review
Reply from Gentlemanjim
Hi David, this has been paid, we did however need to follow regularity process, so apologise for the delay and any frustration this caused - well done on your win!
Pussies
Allow you to lose for a while then poop their pants and close your account without warning. Absolute waste of my time.
May 31, 2024
Unprompted review
Reply from Gentlemanjim
Hi, disappointed to hear this experience, if you'd like to send your account details to support@gentlemanjim.bet we'll investigate further.
No cash out
Just had two games in-play and one result came in my favour. The other was still playing early'ish in the 2nd half when my other team went 1-0 up but Gentleman Jim didn't offer any cash out whatsoever throughout the rest of the game. Needless to say my other team ended up drawing the game and lost the bet. Not the first time this happened either.
Have self excluded from this site since.
May 13, 2024
Unprompted review
Reply from Gentlemanjim
Hi Steve, we're sorry our cashout didn't meet your expectations. The cash out option is not always available for a number of reasons.
A match maybe suspended and the cash out option should become available when prices are back.
This could also happen when your multiple includes a selection on a match which we did not offer in play therefore a cash out option would not be offered.
Gentleman Jim cannot guarantee when it will be able to offer the cash out option, however we understand it's a key part of the modern betting player experience. As such as we are working to improve our cash out product.
Regards
Gentleman Jim
Good fair site.
Good fair site.
Every sport there is, is available bet on, good odds.
Have good selection jackpots pragmatic, mega moolah, divine fortune.
Live casino game play good, reactive, fair.
payouts within a day.
May 12, 2024
Unprompted review
Reply from Gentlemanjim
Hi and a sincere thank you for the kind review.
Gentleman Jim aims to offer a fair, simple and premium betting service. We do hope that you continue to enjoy the site and it brings you it's fair share of luck.
Should you ever have any issues please contact support@gentlemanjim.bet
Regards,
Gentleman Jim
I read the one star reviews and…Credit where due
I read the one star reviews and panicked so i withdrew my balance and received it within two hours. Teething problems perhaps
May 12, 2024
Unprompted review
Reply from Gentlemanjim
Hi David,
Thank you for taking to time to review. Gentleman Jim is glad to see that your experience wasn't as you may have feared. As a new site there have been some growing pains that we believe we are in the process of addressing.
Good luck with your wagering going forward and once again a sincere thank you for the time taken to review,
Regards,
Gentleman Jim
Should offer best odds
Should offer best odds
No sign up bonus
Don’t know why anyone would use this app ???
May 5, 2024
Unprompted review
Reply from Gentlemanjim
Hi and thank you for the feedback,
Gentleman Jim aims to offer an enjoyable and beautifully simple online betting experience. A healthy risk appetite and first-class odds are prioritised over free bets.
We do believe that the traditional values, and straightforward wagering will lead to a long-lasting relationship between ourselves and the customers that value such principles.
Regards,
Gentleman Jim
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