Get On The Water Ltd Reviews 341

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic product at a brilliant price , fast postage, guy I spoke to on the phone with my question was absolutely super helpful Top marks guys

Rated 5 out of 5 stars

Losing a SUP Fin is a bit like breaking your arm - you can't really do anything properly. I was so pleased to find "Get On The Water" and to make sure I purchased the right Fin I gave them a call.... See more

Rated 4 out of 5 stars

I had been liasing with GOTW for nearly a year about fixing my Tahe Tobago which lost the rear wheeled bumper plus some crucial fixings in an impact grounding, some of which were not readily availabl... See more

Rated 5 out of 5 stars

Great website that was super easy to navigate. Fantastic prices too. We have been looking for inflatable paddleboards for a wee while and got exactly what we wanted from you. Free delivery to the High... See more

Company details

  1. Surf Shop
  2. Canoe and Kayak Store
  3. Sporting Goods Store
  4. Water Ski Shop
  5. Water Sports Equipment Rental Service

Written by the company

Get On The Water Ltd. was born in 2015 by a team of water sports enthusiasts with decades of experience on the water. Based in Cardiff, South Wales we are always out engaging in any watersport that allows us to enjoy our awesome coastline and inland waterways. Our aim is to supply our customers with top quality equipment at the best price possible, enabling them to 'Get on the Water'.


Contact info


4.8

Excellent

TrustScore 5 out of 5

341 reviews

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Rated 5 out of 5 stars

Christmas Present

This item is a Christmas present so I can't say how good or bad it is. It was delivered very promptly and safely and as far as I can tell is in a good condition.

December 4, 2021
Rated 5 out of 5 stars

Customer focused and quality paddle

Get On The Water were quick to respond to my questions, informative and helpful. Paddle arrived cut to requested length and hot glued allowing for me to adjust height if needed. Great paddle, really pleased with quality and weightless handling.

October 25, 2021
Rated 5 out of 5 stars

Excellent and love the environmental…

Excellent and love the environmental ethos, the interior sherpa lining is made from 100% recycled plastic bottles. how brilliant is that.
Site easy to negotiate, ordering straight forward, great service delivery first class, best of all the Nordic Robe is the best ever.
Love it def the best place for "all water stuff"

September 22, 2021
Rated 5 out of 5 stars

Great experience from Get on the water…

Great experience from Get on the water from start to finish. Gareth was really helpful and accommodating. I ended up buying a gorgeous jobe yarra which I tried out today and I am really really pleased with it. It’s everything Gareth said it would be- stable, durable and a brilliantly gorgeous colour (he didn’t say the last bit- I added that!) a great service- thanks so much!

August 18, 2021
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