Fantastic product at a brilliant price , fast postage, guy I spoke to on the phone with my question was absolutely super helpful Top marks guys
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See what reviewers are saying
Losing a SUP Fin is a bit like breaking your arm - you can't really do anything properly. I was so pleased to find "Get On The Water" and to make sure I purchased the right Fin I gave them a call.... See more
I had been liasing with GOTW for nearly a year about fixing my Tahe Tobago which lost the rear wheeled bumper plus some crucial fixings in an impact grounding, some of which were not readily availabl... See more
Great website that was super easy to navigate. Fantastic prices too. We have been looking for inflatable paddleboards for a wee while and got exactly what we wanted from you. Free delivery to the High... See more
Company details
- Surf Shop
- Canoe and Kayak Store
- Sporting Goods Store
- Water Ski Shop
- Water Sports Equipment Rental Service
Written by the company
Get On The Water Ltd. was born in 2015 by a team of water sports enthusiasts with decades of experience on the water. Based in Cardiff, South Wales we are always out engaging in any watersport that allows us to enjoy our awesome coastline and inland waterways. Our aim is to supply our customers with top quality equipment at the best price possible, enabling them to 'Get on the Water'.
Contact info
23A Lambourne Crescent, CF14 5GF, Cardiff, United Kingdom
- 02922362362
- sales@getonthewater.co.uk
- getonthewater.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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Arrived quickly and well packaged .
Great product delivered promptly
Great product delivered promptly, informed thoughout.
Great selection of products
Great selection of products and quick delivery. Really pleased with the wet kit bag.
Christmas Present
This item is a Christmas present so I can't say how good or bad it is. It was delivered very promptly and safely and as far as I can tell is in a good condition.
Great product and delivered quickly.
Customer focused and quality paddle
Get On The Water were quick to respond to my questions, informative and helpful. Paddle arrived cut to requested length and hot glued allowing for me to adjust height if needed. Great paddle, really pleased with quality and weightless handling.
This review is just on the online sales…
This review is just on the online sales and delivery as the item is a gift; very efficient service item was delivered expediently.
Excellent customer service
Excellent customer service! Will definitely use them again 🙂
Products Related
Really good website for purchasing products.
Awesome products.
Thank you
Very impressed with next day delivery
Very impressed with next day delivery, even received a text to check that the parcel had been delivered.
Excellent and love the environmental…
Excellent and love the environmental ethos, the interior sherpa lining is made from 100% recycled plastic bottles. how brilliant is that.
Site easy to negotiate, ordering straight forward, great service delivery first class, best of all the Nordic Robe is the best ever.
Love it def the best place for "all water stuff"
Great service
Item arrived quickly and well packaged
Item arrived quickly and well packaged, very pleased. Thank you very much for a great service.
Great experience from Get on the water…
Great experience from Get on the water from start to finish. Gareth was really helpful and accommodating. I ended up buying a gorgeous jobe yarra which I tried out today and I am really really pleased with it. It’s everything Gareth said it would be- stable, durable and a brilliantly gorgeous colour (he didn’t say the last bit- I added that!) a great service- thanks so much!
A+++ End-to-end professional service
A+++ End-to-end professional service. Much appreciated spontaneous communication. Fantastic product. Highly recommend this company.
Excellent Customer Service
The item I ordered was out of stock but they emailed me straight away to discuss alternative options and the item arrived 2 days later.
Great service!
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