James and the Gienic Team have been looking after Cohealth since the start of the pandemic. James is able to source various items besides PPE. Even with short notice he is able to arrange delivery asa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
An awesome dental products supplier in Melbourne. Prompt shipping and delivery with their products being quite cost effective without compromising on the quality of said products. Definitely an added... See more
Company replied
Gienic always has all the quality infection control products I need, and as per my preference, I am even able to order over the phone. So convenient. Orders always arrive in excellent condition and... See more
Company replied
If you are looking for a supplier for your dental practice, look no further as you found one. James and the team from Gienic Consumables can do an emergency supply same day. As we are an emergency den... See more
Company replied
Company details
Written by the company
Gienic - Infection Control and Clinical Supplies Made Easy. We understand the weight of responsibility Practice Managers carry in ensuring their practice runs seamlessly. At Gienic, we want to share that load. Picture us as more than just a supplier; we're your dedicated partner, here to streamline your ordering process and ensure timely deliveries. You've got enough on your plate, and clinic supplies shouldn't add to that. Feel the difference of a committed ally who truly has your back. Let's simplify, together!
Contact info
37 Wurundjeri Drive,, 3076, Epping, Australia
- 1300 00 22 90
- support@gienic.com.au
- gienic.com.au
4.1
Great
100 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hiding the terms and conditions of the…
Hiding the terms and conditions of the sale, by other words introducing new terms for the warranty products and failure to disclose the details of the new installation services provided
November 11, 2025
Pathetic communication from James
Pathetic communication from James, as we paid for $3.8k for a product 3 months back and still have no clue when we receive this, aboslutely shocking, will certainly review our contrcat with Geinic for future,
August 5, 2025
Unprompted review
service and inquiry are swift
July 13, 2025
Friendly and helpful staff
May 12, 2025
PUNCTUAL AND EFFICIENT
January 17, 2025
Wonderful customer service
Wonderful customer service and quick delivery. Overall, a great buying experience.
September 12, 2024
Great Service
Thank you for supplying us with the sodium chloride. you were very efficient.
September 11, 2024
Reply from Gienic - Infection Control & Clinical Supplies
Thanks for your kind review. We certainly appreciate the opportunity to support you and your surgery for your clinical supplies!
Our orders came on time and items were…
Our orders came on time and items were as described.
and the packet of skittles were a much-loved bonus for our staff.
August 8, 2024
Reliable, customer centric and affordable
James and his team are always fast and reliable. They will always assist with finding similar products - very well priced supplier of medical goods.
July 5, 2024
Reply from Gienic - Infection Control & Clinical Supplies
Thank you so much for your review! We're thrilled to hear that you find our service reliable, customer-centric, and affordable. The entire team at Gienic are dedicated to ensuring that you receive the best possible support and solutions for your needs. Your kind words motivate us to continue striving for excellence. We're here to assist you anytime and look forward to continuing to serve you with the same level of dedication and care. Thank you once again for your trust and support.
Well priced & fast delivery
Well priced & fast delivery. It is great to have GIENIC as one of our supplier options & we will be using them from now on.
July 1, 2024
Reply from Gienic - Infection Control & Clinical Supplies
Thank you so much for your wonderful words and the amazing 5-star review! We're absolutely thrilled to hear that you love our prices and speedy delivery. It’s fantastic to know that GIENIC is now one of your go-to suppliers.
We can’t wait to keep serving you and supporting your needs.
Overall very good pricing and unique high quality products not otherwise available
Very happy with the overall experience
June 20, 2024
Reply from Gienic - Infection Control & Clinical Supplies
Thank you for your review - we certainly appreciate the opportunity to support you in any way we can with fast reliable delivery of your infection control supplies.
Very fast shipping and quality products
Quality products, reasonable price and fast shipping
January 31, 2024
Amazing products well priced and fast…
Amazing products well priced and fast delivery!
January 25, 2024
Reply from Gienic - Infection Control & Clinical Supplies
Thanks for your review! Look forward to continuing to support your clinic with fast delivery.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.