Gienic - Infection Control & Clinical Supplies Reviews 100

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

James and the Gienic Team have been looking after Cohealth since the start of the pandemic. James is able to source various items besides PPE. Even with short notice he is able to arrange delivery asa... See more

Company replied

Rated 5 out of 5 stars

An awesome dental products supplier in Melbourne. Prompt shipping and delivery with their products being quite cost effective without compromising on the quality of said products. Definitely an added... See more

Company replied

Rated 5 out of 5 stars

Gienic always has all the quality infection control products I need, and as per my preference, I am even able to order over the phone. So convenient. Orders always arrive in excellent condition and... See more

Company replied

Rated 5 out of 5 stars

If you are looking for a supplier for your dental practice, look no further as you found one. James and the team from Gienic Consumables can do an emergency supply same day. As we are an emergency den... See more

Company replied

Company details

  1. Dental Supply Store
  2. Medical Supply Store

Written by the company

Gienic - Infection Control and Clinical Supplies Made Easy. We understand the weight of responsibility Practice Managers carry in ensuring their practice runs seamlessly. At Gienic, we want to share that load. Picture us as more than just a supplier; we're your dedicated partner, here to streamline your ordering process and ensure timely deliveries. You've got enough on your plate, and clinic supplies shouldn't add to that. Feel the difference of a committed ally who truly has your back. Let's simplify, together!


Contact info

4.1

Great

TrustScore 4 out of 5

100 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service! Immediate email communication and next day delivery. The additional cookies as thank you gift really sweetened the experience too!

April 12, 2023
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Reply from Gienic - Infection Control & Clinical Supplies

Thanks for sharing your experience and glad you enjoyed the cookies. :)

Rated 5 out of 5 stars

It was easy to follow and was set at a…

It was easy to follow and was set at a pace to suit the practice

March 15, 2023
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Reply from Gienic - Infection Control & Clinical Supplies

Thanks for your kind review and certainly glad that it was an easy straight forward experience!

Rated 5 out of 5 stars

Great products

Great products, prompt postage even with 1 product on backorder. Much appreciated.

February 1, 2023
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Reply from Gienic - Infection Control & Clinical Supplies

We are thrilled to hear that you had a great experience. Your kind words and five-star review mean the world to us, and we are grateful for your continued support.

Rated 4 out of 5 stars

Excellent Customer Service

Easy website. Fast Shipping. Great customer service.
We were missing one item, but the team fixed it straight away and sent it out by the next day.
Customer service is excellent.

January 3, 2023
Rated 4 out of 5 stars

Staff were super friendly and…

Staff were super friendly and responsive - we needed urgent supplies and they went above and beyond to assist.
Only drawback is that they couldn't deliver, which is totally understandable under the circumstances at the time.
Will be using Gienic again :)

September 7, 2022
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Reply from Gienic - Infection Control & Clinical Supplies

Thanks Jess for your review. We are able to accommodate special circumstances for urgent deliveries. Certainly looking forward to assisting you again.

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always! Easy transaction and prompt delivery - item as described and in perfect condition.

August 9, 2022
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Reply from Gienic - Infection Control & Clinical Supplies

Thanks Karen, glad to hear! Look forward to continuing to work with you!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Highly recommend

August 2, 2022
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Reply from Gienic - Infection Control & Clinical Supplies

Thanks Jenny, appreciate your review and we look forward to assisting you again!

Rated 5 out of 5 stars

Excellent masks

Support staff were very helpful. Product exactly as described and delivery secure and timely. Very good communication.

April 5, 2022
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Reply from Gienic - Infection Control & Clinical Supplies

Thanks for your review, we honoured to be able to assist you!

Rated 5 out of 5 stars

AMD Level 3 Masks

They took longer than forecast to deliver the masks, but the quality seems good. Covid was no doubt responsible for the delay, so no criticism there. The masks with ear loops are possibly a bit small for people with large heads, so just beware of that.

February 10, 2022

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