James and the Gienic Team have been looking after Cohealth since the start of the pandemic. James is able to source various items besides PPE. Even with short notice he is able to arrange delivery asa... See more
Company replied
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See what reviewers are saying
An awesome dental products supplier in Melbourne. Prompt shipping and delivery with their products being quite cost effective without compromising on the quality of said products. Definitely an added... See more
Company replied
Gienic always has all the quality infection control products I need, and as per my preference, I am even able to order over the phone. So convenient. Orders always arrive in excellent condition and... See more
Company replied
If you are looking for a supplier for your dental practice, look no further as you found one. James and the team from Gienic Consumables can do an emergency supply same day. As we are an emergency den... See more
Company replied
Company details
Written by the company
Gienic - Infection Control and Clinical Supplies Made Easy. We understand the weight of responsibility Practice Managers carry in ensuring their practice runs seamlessly. At Gienic, we want to share that load. Picture us as more than just a supplier; we're your dedicated partner, here to streamline your ordering process and ensure timely deliveries. You've got enough on your plate, and clinic supplies shouldn't add to that. Feel the difference of a committed ally who truly has your back. Let's simplify, together!
Contact info
37 Wurundjeri Drive,, 3076, Epping, Australia
- 1300 00 22 90
- support@gienic.com.au
- gienic.com.au
4.1
Great
100 reviews
Hasn’t replied to negative reviews
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Poor communication, just taken money
I don’t usually leave reviews but need others to know your order won’t be shipped very fast with this company, nor communicate with you. Recently ordered masks. Emailed asking when shipment would occur and was told next day, my item wasn’t shipped next day and I emailed to ask what’s going on - nil reply. I’ve ordered 7 days ago now and still not shipped. I’m very understanding that things are delayed right now but no communication from a company once it takes your money is poor. Hopefully I hear back soon otherwise will lodge complaint with ACCC.
January 24, 2022
Unprompted review
Awesome company to do business with
Awesome company to do business with - excellent communication - excellent ordering and tracking systems so that their customers know exactly what is going on at all times.
Well done - I will use your company again.
January 13, 2022
I could not have been more appreciative…
I could not have been more appreciative of the customer service provided. Thankyou
Khristine & Ruth . Above & beyond in these difficult times
Regards
Michelle
January 6, 2022
Reply from Gienic - Infection Control & Clinical Supplies
Thank you Michelle! Appreciate your kind review and we are honoured to work with you and support you through these difficult times. Thanks again and we look forward to working with you again.
Quick Turnaround time and excellent online chat service
Ordered the RAT on 28 Dec, the rapid tests arrived on 30 Dec. 2 business days turnaround time during Covid outbreak in NSW. Used their online chat on 29 Dec, the lady was very responsive with accurate information!
January 5, 2022
Prompt delivery over holiday period
January 4, 2022
The RATs were dispatched as quickly as…
The RATs were dispatched as quickly as possible and arrived the next day, in time do necessary tests to shield an elderly aunt and another person taking immunosuppressing medications on NYE.
January 4, 2022
Flawless transaction from ordering to…
Flawless transaction from ordering to delivery. Have placed another order.
January 4, 2022
Fast, Professional, Great range of materials and products,
If you are looking for a supplier for your dental practice, look no further as you found one. James and the team from Gienic Consumables can do an emergency supply same day. As we are an emergency dental practice we require some of the stock in a very short notice. Great Job James, we will be with you for many years to come.
December 28, 2021
Reply from Gienic - Infection Control & Clinical Supplies
Thanks Dmitry! We are honoured to work with you and Lisa! We are certainly looking forward to providing you with the most responsive delivery service possible.
Reply from Gienic - Infection Control & Clinical Supplies
Thanks Lester, appreicate your feedback - we look forward to working with you again!
Reply from Gienic - Infection Control & Clinical Supplies
We definitely love to do business with you again Ken Grace. Thanks for giving us the time to leave this feedback. Appreciate it.
The product arrived super fast which is…
The product arrived super fast which is awesome.
November 14, 2021
Reply from Gienic - Infection Control & Clinical Supplies
Glad to hear that you have had such an awesome experience with us, Kc. We appreciate your feedback. Thank you.
- The Gienic Team
Reply from Gienic - Infection Control & Clinical Supplies
It's what we aim, Ian. Thank you for taking the time to leave us a review.
- The Gienic Team
Good price
Good price. Comfortable gowns with smarter look than surgical gowns. Fast shipping
October 31, 2021
Reply from Gienic - Infection Control & Clinical Supplies
Thanks for that Martin, we appreciate it. Remember, our team is always ready to help if there's anything else you need. Thanks again for the feedback.
- The Gienic Team
Reply from Gienic - Infection Control & Clinical Supplies
Thanks, Jackie! Looking forward to doing business with you again in the future.
Review
Easy wesbite to use, ordered as I was sent email promotions and clicked on the link. Thankyou
October 8, 2021
Reply from Gienic - Infection Control & Clinical Supplies
We appreciate your feedback Dr Brian. Our after sales support are even better, so if there's anything else that we can help you with, just let us know. Looking forward to our next business with you. Thank you very much!
- The Gienic Team
Thanks for the very quick and helpful…
Thanks for the very quick and helpful service. Products came earlier than I thought given the global shortage.
September 25, 2021
Reply from Gienic - Infection Control & Clinical Supplies
That's what we aim here at Gienic. We strive for consistent supply to support customers like you. We appreciate your feedback Emily. Thank you!
- The Gienic Team
Reply from Gienic - Infection Control & Clinical Supplies
Thank you very much for your feedback Vicky.
- The Gienic Team
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