I sent a request for advice on which Internal Flap Letter Tidy product would be the right one for my door. I received a very helpful reply in less than 30 minutes and I bought and fitted the flap... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We have a huge range of products for doors, windows and more - handles, fittings, door furniture, hinges, closers, draught fittings, sliding doors.
Contact info
Unit D Westside Business Centre, Flex Meadow, CM19 5SR, Harlow, Essesx, United Kingdom
- 020 8360 7771
- sales@gjohns.co.uk
- gjohns.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order processed without any…
Order processed without any difficulties and delivered as agreed.
Great company
Great company, high quality products and order sent quickly, they even refunded postage on my second order as I had ordered two things on the same day.
Kept fully informed throughout purchase…
Kept fully informed throughout purchase of my order.
Arrived as expected well packaged.
Would thoroughly recommend
Ordering and online purchase process…
Ordering and online purchase process was easy.
Product arrived when expected and item was of good quality.
Good quality product and fast delivery…
Good quality product and fast delivery service.
Tudor style black enamelled small door bolt
Item as advertised, delivered on time, communication as to order received, actioned, dispatch and estimated delivery date all good.
User friendly website and goods arrived…
User friendly website and goods arrived as expected with useful tracking updates
Good range of stock
Good range of stock, reasonable prices and efficient & reliable service.
Efficient service with a responsive…
Efficient service with a responsive sales team. Good quality products.
Extent delivery
Extent delivery. High quality item at great price. I cannot fault the service from G. John's and Sons
Delivered on time good product
Delivered on time good product, easy to order on the website
ordered wrong item phoned to explain…
ordered wrong item phoned to explain and they sorted it out right away brilliant customer service polite and friendly would recommend them
Satin brushed house numbers was of good…
Satin brushed house numbers was of good quality. They look well on the door.
Along with quick delivery and easy website to work around.
Would recommend to friends.
Excellent overall service
Excellent quality of products (brass window fittings) and promptly delivered. So good reordered one further fitting.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








