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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent fit of the products, often highlighting their durability and comfort. Many people also commend the exceptional customer service, describing it as responsive, understanding, and professional, with agents going above and beyond to assist with inquiries and issues. The return policy is frequently mentioned as generous and easy to navigate, adding to a positive overall experience. However, some customers experienced issues with orders, including items arriving damaged, incorrect sizes being shipped, or orders not arriving at all, particularly for international shipments. A few people also found the return process challenging, especially when dealing with specific return methods or when trying to process exchanges, which the company does not offer. There were also occasional comments about certain bra styles not being suitable or having design flaws.

What people talk about most

Product

Users describe positive interactions with product. Customers frequently praise the high quality, good fit,... See more

Customer service

Clients share positive opinions on customer service. Many reviewers describe the customer service as... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Quality

Consumers find quality to be positive, consistently praising the high-quality, well-made, and durable... See more

Return policy

Reviewers mention ambiguous feedback about the return policy. Many customers found the return process easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have frequently purchased bras from Glamourise. I saw a sale, and even though the price seemed a little high, I ordered one. I kept scrolling Facebook and saw another brand I buy, also on sale. I or... See more

Company replied

Rated 5 out of 5 stars

I had an issue with a misdelivered package, and I’m genuinely impressed with how smoothly everything was handled. Customer service was responsive, understanding, and took ownership of the situati... See more

Company replied

Rated 5 out of 5 stars

I ordered two bras during a big sale, then realized that I accidentally ordered the wrong size. I emailed the company on a Sunday to see if I could cancel the order (placed on Friday) and someone got... See more

Company replied

Rated 5 out of 5 stars

I have worn Glamorise bras for years, and ordered a new one in late February. While watching tracking for delivery, it stalled mid-March. I was in touch with Bernita/Customer Service who confirmed USP... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Discover our Glamorise plus size bras and lingerie for full-figured women, designed to deliver comfort, support, and confidence! Order the perfect plus size bra!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

I ordered two bras during a big sale, then realized that I accidentally ordered the wrong size. I emailed the company on a Sunday to see if I could cancel the order (placed on Friday) and someone got in touch on Monday morning and a refund was issued by the afternoon. I haven’t received the bras I’ve reordered in the correct size, but their customer service is amazing.

April 6, 2026
Unprompted review
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Reply from Glamorise

Hi Kelley, thank you for taking the time to leave a review! We're happy to hear that you've had a great experience with our customer service team. We truly appreciate your feedback, and we hope you love your new bras! If they aren't a good fit for any reason, please note that we offer free returns within 40 days of purchase.

Rated 5 out of 5 stars

Fantastic sports bras :):)

Great quick fix to delivery issues ( wasn’t an issue after all aside from saying it was delivered by fedex( home
Delivery vs it was delivered by Canada post ( community mailbox) , wasn’t looking in the right place . Quick and friendly fix easy return when my item
Wasn’t to my liking :) I absolutely love their sports bras , ordered 2 more :)

April 3, 2026
Unprompted review
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Reply from Glamorise

Thank you for taking the time to leave a review! We're happy to hear that you've had a great experience shopping with us and that you were able to take advantage of our free returns policy. We truly appreciate your feedback. Enjoy your new sports bras!

Rated 5 out of 5 stars

Best customer service from any company…

Best customer service from any company I've ever dealt with! 5 Stars for Bernita! Quick response and explanation and then follow-ups were impressive. I have received my order and completely happy!! Will definitely order from Glamorise in the future based on the excellent customer service!

March 31, 2026
Unprompted review
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Reply from Glamorise

Hi Kathleen, thank you for taking the time to leave a review! We're thrilled to hear that you had a great experience with our customer service team, and we'll be sure to share your feedback with Bernita. We truly appreciate your support, and we look forward to hearing from you again soon!

Rated 5 out of 5 stars

Great Customer Service

I have worn Glamorise bras for years, and ordered a new one in late February. While watching tracking for delivery, it stalled mid-March. I was in touch with Bernita/Customer Service who confirmed USPS deemed the parcel undeliverable. Bernita had a replacement bra as well as a second free one sent out and both were received today. Great Customer Service; Thanks Bernita!

March 30, 2026
Unprompted review
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Reply from Glamorise

Thank you for taking the time to leave a review! We're happy to hear that our customer service team was able to assist you quickly in receiving a replacement order. We will be sure to share your kind words with Bernita as well. Thank you again for your feedback, and we hope to hear from you again soon. Enjoy your new bras!

Rated 5 out of 5 stars

The service and return policy and…

The service and return policy and process is seamless!
Quick, efficient and excellent overall.
Will order again and highly recommend.

March 26, 2026
Unprompted review
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Reply from Glamorise

Hi Sarah, thank you for taking the time to leave a review! We're so glad to hear that you've had a good experience shopping with us. We truly appreciate your feedback, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Glamorise Bra is a great company

Glamorise Bra is a great company. You can tell by their website of products. The bra details are so very well described so that you can make good choices w your purchases. They even have questionnaire for your preferences of types of bras to match what would be good fit for you. And they have every type of bra imaginable. When a company has free return service as this one does, then you know it's a good company and you can purchase without risk. Their customer service is outstanding. They got right back to me w the discount code when I mssged them that I had not received it in their email.

March 22, 2026
Unprompted review
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Reply from Glamorise

Thank you for your wonderful review! We're thrilled to hear that you've had a great experience shopping with us and that our customer service team was able to assist you quickly. We truly appreciate your feedback and look forward to hearing from you again soon!

Rated 5 out of 5 stars

Great bras

Great bras, great service. If anything is wrong with the delivery or order, they make sure to address the issue and offer a solution without any push back. I've been getting bras from them for years. Great company.

March 24, 2026
Unprompted review
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Reply from Glamorise

Hi Carie, thank you so much for your review! We're thrilled to hear that you're enjoying our bras and that you've had a great experience with our customer support team. We appreciate your feedback, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Great quality perfect fit!

The products are always of high quality and very well made. The price is very reasonable. I had trouble with my delivery being delayed and the Glamorise contact center helped me within the hour. Amazing service.

March 22, 2026
Unprompted review
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Reply from Glamorise

Hi Paul, thank you for your lovely review! We're so glad to hear that you've had a great experience with our customer service team. We truly appreciate your feedback and hope to hear from you again in the future!

Rated 5 out of 5 stars

The company has an amazing policy of…

The company has an amazing policy of try on and try out their products- if it doesn't work for you - returns are on them, no questions asked.
And they are true to their word. I have had consecutive perfect experiences with their products and their customer service team! Great business model - wish all online retail companies ran like this!

March 20, 2026
Unprompted review
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Reply from Glamorise

Thank you for your wonderful review, Carol! We're so glad to hear that you've had a great experience shopping with us. We know it can be a challenge to find your perfect bra fit, which is why we're happy to offer a flexible return policy. We truly appreciate your feedback and support, and we hope to hear from you again in the future!

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service. I had an issue with my order and they fixed it right away! Highly recommend!

March 20, 2026
Unprompted review
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Reply from Glamorise

Hi Robin, thank you so much for your review! We're so happy to hear that you had a great experience with our customer service team. Thanks for sharing and we hope to hear from you again in the future!

Rated 5 out of 5 stars

Really great team and products

I've only recently discovered Glamorise and they really are a great! Their bras do what they say they'll do! Cannot be faulted in my opinion!

Their customer Service team are fantastic! I didn't have to wait forever for someone to respond to me for a start! Then when they did, very professional and courteous, not stuffy like some service teams are, a real genuinely lovely bunch! My issue (delivery) was sorted efficiently without too much ping ponging.

Well done, team!

March 19, 2026
Unprompted review
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Reply from Glamorise

Hi Donna, thank you for your wonderful feedback! We're so glad to hear that you're enjoying our products and that you've also had a great experience with our customer service team. We truly appreciate your support, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Sent message about their return policy

Sent message about their return policy. I am pleased with it so I will be ordering soon.

March 17, 2026
Unprompted review
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Reply from Glamorise

Hi Wayne, thank you for your feedback! We're happy to offer free shipping and free returns on all orders. Please feel free to reach out with any other questions or concerns. We're always happy to help!

Rated 5 out of 5 stars

Great bra and excellent customer service

This is the second bra that I have purchased. When I placed my second order I accidentally deleted my order and the confirmation. I contacted the customer service and a wonderful customer service rep named Michelle assisted me and even supplied the tracking number so I could locate my order. I have always had problems getting bras to fit and the elastic stretches in no time. Not the Glamorise bras. They have a great fit and don’t stretch out. I would highly recommend this product to anyone.

March 11, 2026
Unprompted review
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Reply from Glamorise

Hi Sue! Thank you so much for your feedback. We're so happy to hear that you've had a great experience shopping with us and that Michelle was able to assist you quickly. We truly appreciate your support, and we hope to hear from you again soon. Enjoy your new bra!

Rated 5 out of 5 stars

I have tried so many other bra’s but…

I have tried so many other bra’s but keep going back to Glamorise, I’m a top heavy woman and need a good support bra and the truth be known this is the only place I can find them and the colors are now amazing! Thank you and can’t wait to get my new order

March 16, 2026
Unprompted review
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Reply from Glamorise

Hi Kelly! Thank you for taking the time to leave a review! We're thrilled to hear that our bras are a consistent favorite of yours and provide the support you need. We truly appreciate your feedback, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Helpful and effective support

The support has been really helpful as the delivery address needed correcting after the order was placed.

March 12, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for taking the time to leave a review! We're happy to hear that you had a great experience with our customer service team. We truly appreciate your feedback, and we hope to hear from you again soon!

Rated 5 out of 5 stars

First of all . . .

First of all, they make a GREAT product. These bras are well constructed, fit beautifully, look lovely and have a front closure (great if you have shoulder mobility issues)!
Second of all, their customer service team is seriously UNBELIEVABLE. In this day and age, while social media crazies erupt with rude unkindness, it is a pleasure to discover a company that handles their customers with such care, efficiency and kindness. I am a huge fan.

March 11, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Yvonne, thank you for your wonderful review! We're so happy to hear that you're enjoying our bras. It makes us even happier to hear that you've had a great experience with our customer service team. We will be sure to share your kind words with them. Thank you again for your feedback and support. We look forward to hearing from you again soon!

Rated 2 out of 5 stars

Hard to use returns process

I bought the wrong item. When I tried to return it through the online process it turned into a nightmare. I scanned the QR code which only gave instructions on what to do, but no link to get to where I could do the return using the instructions provided. Customer Service phone number was useless since it's a recording telling you returns must be done online. I was finally able to find a chat option. I made my request but was informed I was connecting with a computer not live person. One positive about the chat was in could ask for a human. Once I made this request I got a quick response via email and was able to get a return label quickly. A customer should not have to go through so many issues just to get a return processed. Website should be easier for a normal person to maneuver.

March 9, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Patricia, thank you for taking the time to leave a review. We're sorry to hear that you had a difficult experience creating a return, but we're glad that our customer support team was able to assist you quickly. You can always find returns information on our site, which includes a step-by-step guide to easily managing your returns: https://glamorise.com/pages/returns

As always, please feel free to contact us directly at customerservice@glamorise.com if you have any questions or concerns. We're always happy to help!

Rated 1 out of 5 stars

Tired of false advertising.

I do like your product but I'm getting very tired of seeing ads on my phone that say Glamorise has a huge sale going on and I waste my time going to the website and it's the same price it always is. To me this is scam advertising drawing people in that know no better and I really wish that Glamorise would stop doing it. If they don't stop I will stop.

March 8, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Binji, thank you for reaching out and sharing your thoughts. Please note that we offer many different site-wide sales on Glamorise.com throughout year and also often offer further discounts on select products. The best way to be notified about special pricing is by signing up for our email newsletter. If you ever see an ad that you feel does not align with the pricing on our site, please feel free to reach out to us at customerservice@glamorise.com and we will investigate. We're always happy to match any offer we are currently advertising that may have not gotten turned off by accident.

Rated 5 out of 5 stars

Amazing Customer Service

I ordered some new bras. I have been searching for a while and finally found a company that actually has sizes that fit me. It was my first time ordering and i forgot to add my new customer deal code. I emailed them as soon as I realized and they happily refunded me the difference. Very impressed.

March 5, 2026
Unprompted review
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Reply from Glamorise

Thank you for your review! We're thrilled to hear that you've had a great experience shopping with us and that our customer service team was able to assist you quickly. We truly appreciate your support, and we hope to hear from you again soon!

Rated 4 out of 5 stars

I wanted to know specific details on a…

I wanted to know specific details on a bra and the chat was very helpful. Helped me on my decision to buy the product.

March 4, 2026
Unprompted review
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Reply from Glamorise

Hi Lori! Thank you for your feedback! We're happy to hear that you had a good experience shopping with us recently. We truly appreciate your support! Please feel free to reach out again with any questions or concerns.

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