I have frequently purchased bras from Glamourise. I saw a sale, and even though the price seemed a little high, I ordered one. I kept scrolling Facebook and saw another brand I buy, also on sale. I or... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an issue with a misdelivered package, and I’m genuinely impressed with how smoothly everything was handled. Customer service was responsive, understanding, and took ownership of the situati... See more
Company replied
I ordered two bras during a big sale, then realized that I accidentally ordered the wrong size. I emailed the company on a Sunday to see if I could cancel the order (placed on Friday) and someone got... See more
Company replied
I have worn Glamorise bras for years, and ordered a new one in late February. While watching tracking for delivery, it stalled mid-March. I was in touch with Bernita/Customer Service who confirmed USP... See more
Company replied
Company details
Written by the company
Discover our Glamorise plus size bras and lingerie for full-figured women, designed to deliver comfort, support, and confidence! Order the perfect plus size bra!
Contact info
48 W 37th St #6, 10018, New York, United States
- +1 (929) 547 9432
- customerservice@glamorise.com
- glamorise.com
4.6
Excellent
84 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I made a mistake in the shipping…
I made a mistake in the shipping address and immediately called customer service. I spoke with a LIVE person, Michelle, who graciously assisted me to make the change and have my order sent to the correct address. I hope I have no further need for Customer service, however. if I do, I have no doubt that it will be handled in a friendly and efficient manner. Thank you, Michelle
December 29, 2025
Unprompted review
Reply from Glamorise
Hi Jennine, thank you so much for sharing your positive experience with our customer service team. Michelle is a PRO, you'll always be in good hands when she is helping you. We're glad to hear you got your address corrected and we hope you love your new bras. Happy New Year!
Excellent customer service!!
I've been a customer of Glamorise for years now with no issues. With the holiday rush, I ordered some and was worried when u didn't get any updates on is delivery. All I had to do was send an email to express my concern, Bernita got back to me so swiftly, with delivery details, process information. This was such great help, I wish customer service everywhere could really be as soft as this. Thanks Bernita, thanks Glamorise.
December 19, 2025
Unprompted review
Reply from Glamorise
Hi Jay - so happy to hear you had a good customer service interaction with Bernita AND that you got your order on time! We hope you enjoy you enjoy your new bras.
I have long been impressed!
I have long been impressed with the quality of the Glamorise Bra’s however the goodness doesn’t stop there. Factor on free shipping, free returns and if UPS claims to have delivered a product and it’s not there, the Glamorise Customer Service team was there to help me work through the issue with a successful response.
December 19, 2025
Unprompted review
Reply from Glamorise
Kurt! Thank you so much for your glowing review! We're so happy to hear that you're happy with our products and our customer service support. Don't hesitate to reach out in the future if you need anything!
DO NOT BUY!! They don’t last long
Bought 2 bras directly from Glamorise. When I bought them they were incredibly comfortable. However after less than 5 months infrequent wear and hand washing, the elastic support that sits at the bottom of the cup no longer retains its strength to support the bust as it should but rather rolls up on itself biting into my skin very painfully! Have contacted Glamorise to arrange a refund and they have denied it with no reason given!! These are not inexpensive bras and I would have expected a better service and a better experience. Quite shocking!
Glamorise have now commented on here that they never received my return request!! I have 2 emails from them declining my return request, which I can find no problem at all but apparently they can’t!! Convenient eh!!?
November 28, 2025
Unprompted review
Reply from Glamorise
Hi Julia - So sorry to hear about your experience. I'm afraid we have no record of you reaching out to our customer service team about this issue so have instead reached out to you directly, but we have not heard back. We always look for ways to find a solution and would never reject a return request without giving a reason. If you ever have any questions you can always reach out to us at customerservice@glamorise.com. We're always here to help!
Great company with excellent customer service..
I worked with Michelle on a package that was not delivered to my mailbox as it stated that it was.. Michelle was prompt professional and friendly. She got on my case right away. I've always liked the glamour i'se products that I have purchased in the past and will continue to do business with that company.. It's hard to find good customer service anymore and they have gone above and beyond. thank you Michelle
November 4, 2025
Unprompted review
Reply from Glamorise
Thanks so much for your review, Cindi. We pride ourselves on prioritizing our customers needs so we're thrilled to hear you had a good experience and we hope you love your new bras!
Wow what an amazing bra
Wow what an amazing bra, I have very large breasts and have tried on and purchased multiple bras, but never found the perfect one until now!!! The magic lift seamless bra will always be my go to bra for infinity, amazing lift and separation, no more unaboob, no more digging into my shoulders, the absolute best bra ever, finally my boobs look good 😊
September 18, 2025
Unprompted review
Reply from Glamorise
Jennifer! We are so thrilled to read your review. It's our goal as a company to provide solutions to your problems with our bras and we couldn't be happier that we've done that for you. Thank you for the kind words and if you ever need assistance please don't hesitate to get in touch at customerservice@glamorise.com.
I would leave a zero review if…
I would leave a zero review if possible. I ordered a bra from UK as company said it is now in UK. However, they are NOT in UK and I have not received my bra and received pathetic excuses. I want my money back but they will not refund me while an order exists still. This company are a total joke. Do not buy from them if you live in UK as your order never arrives.
September 10, 2025
Unprompted review
Reply from Glamorise
Hi Anne - sorry to hear about your frustrating experience. You are right, all of our UK orders ship from the US. Any orders that go missing, which happens rarely, we replace at no charge. All orders are also eligible for free returns once they arrive at no cost to you.
Never received my refund
Never received my refund. I have just been passed around by people for a week now.
I will not purchase from them again. Never received my item and I keep having to re-explain myself.
July 6, 2025
Unprompted review
Reply from Glamorise
Hi Apryl - Sorry to hear about what sounds like a bit of a confusing experience. We looked into this issue and you told our customer service representatives that the bra showed up but that it did not fit. This can certainly happen and it's why we offer free returns, no questions asked! You would just have to mail the bra back using our prepaid shipping label and the refund would happen automatically! Apologies again for any confusion and please don't hesitate to reach out for assistance at customerservice@glamorise.com.
I’ve been wearing these bras for a long…
I’ve been wearing these bras for a long time and like them very much. They are very comfortable & find sizes & styles I love. However the customer service is lacking. I made an even exchange for a larger size and they charged me more! Adding insult to injury they offered me $5 off my next order but never told me why they charged me more for the EVEN EXCHANGE. And it took a few days to get a response. Not happy with glamorise AT ALL. That was insulting to offer me $5! I’ll have to think about ordering from this company again. NOT GOID BUSINESS!
July 18, 2025
Unprompted review
Reply from Glamorise
Hi Wendy, we hate hearing about a confusing experience like this! Charging more for an exchange doesn't make sense and should never happen. We want to let you know that we no longer offer exchanges, and instead offer full refunds with the ability to place a new order for you so something like this can't happen. We truly value your business and loyalty and would be happy to help make things right if you reach out to us at customerservice@glamorise.com.
I can't say enough great things about…
I can't say enough great things about this bra company!!! They offer quality products, great selection, tons of useful info on their website re sizing, fit, tips, etc. There is no charge for shipping, either on ordering or returns, and they have an extremely generous return policy! They are U.S. based and their customer service is top notch. Yes, I'm serious! I'm a 72 y.o. grandma who has been searching for years to find a company like this and I am SO impressed!
June 19, 2025
Unprompted review
Reply from Glamorise
Thank you for the kind words, Dee! We love reading reviews like this and are so happy to know you love our bras as much as we do!
Front fastening Bra (code 1908)
I was searching for a bra that they sold over 20 years ago. Sadly it's discontinued. I purchased something similar but now it's arrived it's not the same. The high back lace effect isn't right for me even though its a lovely bra. Hopefully they will one day bring back my favourite.
Cannot fault customer care. Excellent service. Super Fast delivery. Highly recommend. 5*****
UPDATE. worn this bra today and its lovely. Make me feel like I'm not wearing a bra. Nice firm feel. The back is higher than most of my summer tops but for the few hot days UK have I'm not worried. Highly recommend this bra
May 16, 2025
Unprompted review
Reply from Glamorise
Thank you for the kind words and honest feedback, Susan. We're happy to see your update and hear that you like the bra, even if it's not perfect for all occasions. Thank you for being a Glamorise customer and we hope to hear from you again in the future!
Excellent customer service!
Sadly the band size was perfect but the cups were too large. I was so disappointed because the bra was very nice. I received an immediate response in my attempt to return it, they even mailed me a return label because I don’t have access to a printer. I highly recommend this company!!
April 9, 2025
Unprompted review
Reply from Glamorise
Thank you so much for your kind words! While we're sorry to hear the fit wasn't quite right, we're so glad our team could make the return process easy for you by getting that return label out in the mail.
We truly appreciate your recommendation and hope we can help you find a style that fits you just right. If you ever need help with sizing or selecting a new style, our team is always here to support you!
Warm regards,
The Glamorise Team
I Great experience
I had not received my order and called spoke with Michelle in Customer Service, she was very helpful answered all of my questions and got a replacement order right out to me. Very good would give her an A+.
March 5, 2025
Unprompted review
Reply from Glamorise
Thank you so much for sharing your experience! We're delighted to hear that Michelle was able to assist you and get your replacement order sorted out. Providing top-notch customer service is so important to us, and we're lucky to have team members like Michelle who go above and beyond to help our customers.
We truly appreciate your kind words and support. If you ever need anything else, don't hesitate to reach out. We're always here to help!
Warm regards,
The Glamorise Team
going the extra mile in customer service
1. They provide product for full figured women like me that you cannot find with other companies. 2. Customer service. I put the wrong shipping address down and through emails and phone call, a very nice employee, Amber, checked with shipping for me and caught my product before it left which they normally can't do. She went the extra mile since, I contacted them so, soon after I had ordered. Mary Ann T.
March 10, 2025
Unprompted review
Reply from Glamorise
We can't thank you enough for sharing your experience! It means so much to us to know that you appreciate our range of styles for full-figured women. Creating comfortable, supportive bra is what we're all about!
We're also glad to hear that Amber was able to help you out with your shipping issue. We know how stressful those situations can be, and we're proud to have team members like her who truly care about making things right.
Thank you once again for your kind words and support. We're grateful to have you as part of the Glamorise community!
Warm regards,
The Glamorise Team
Finally a Comfortable Bra
I absolutely LOVE this bra Model # 1010. Seems through the years you've updated it and that it has more rubber to the bra for support. I also don't have to wrestle with the bra straps. They stay up!! I feel the bra actually hugs me and the support is great! The older model had thinner straps that you had to adjust from the top. I would love if you could get them in a beige or cappuccino color.
February 14, 2025
Unprompted review
Reply from Glamorise
Thank you so much for your kind words and for being a fan of our MagicLift Natural Shape Support Bra #1010! We're thrilled to hear that you love the updates and that the fit, support, and strap design are working so well for you. It's wonderful to know that you feel hugged and supported - support is what we do!
We appreciate your feedback on colors and completely understand the desire for more options. While Cappuccino is available, we may not currently have it in your size. However, we'll be sure to share your request with our team. We're always looking for ways to expand our offerings, so stay tuned!
Thanks again for sharing your experience - we're so happy to have you as part of the Glamorise community!
Warm regards,
The Glamorise Team
Customer service is outstanding
Customer service is outstanding. They work with you to ensure proper fit, provide tips / solutions on fitting issues. Response to queries are immediate. They stand by their products
February 3, 2025
Unprompted review
Reply from Glamorise
Wow, thank you so much for this amazing review! We're absolutely thrilled to hear that you had such a great experience with our customer service team. Helping you find the perfect fit and offering tips to make everything just right is what we love to do! It's so wonderful to know you feel supported and valued. If you ever need anything else, we're just a message away!
Warm regards,
The Glamorise Team
Customer service at Glamorise is EXCEPTIONAL
Customer service at Glamorise is exceptional. I contacted them with an issue concerning placement of the new tags on the back seam that was irritating. They LISTENED! They talked with their team, they MOVED the tags away from the back seam and replaced the 4 that I had purchased. Instead of asking me to return the original purchase, they asked me to donate those items to a women's shelter, which I did. I have no words to adequately express my gratitude for their response, except that I am DELIGHTED!
January 20, 2025
Unprompted review
Reply from Glamorise
Thank you so much for your wonderful review and for sharing your experience with us! We are truly grateful for your kind words and for giving us the opportunity to address your concerns. At Glamorise, we strive to provide not only exceptional products but also a customer service experience that reflects how much we care about our customers' comfort and satisfaction.
Your feedback about the tag placement was invaluable to us, and we're so glad we could find a solution that worked for you. Hearing how delighted you are means the world to us! We also deeply appreciate your generosity in donating the original bras to women's shelter - it's a wonderful way to pay it forward.
Thank you again fir being such a valued part of the Glamorise community. If there's ever anything we can do for you in the future, please don't hesitate to reach out at customerservice@glamorise.com.
Warm regards,
The Glamorise Team
I Was Thrilled
I was thrilled, first to even find a company that sells bras for my mature, and "rearranged" figure, at age 71. They had my size, a 50B, which is uncommon. Usually I am a C cup, and they encouraged me to try a B for the bra I was trying, I ordered two styles first, neither of which fit well. I emailed the Co., and their team was immediately on the hunt to help me with a style or size which fit better. They found one for me! I have never experienced better online service, nor a company so true to their promises of free returns and exchanges---in such a timely way. I just love the PEOPLE at Glamorise, too. They describe themselves as a tight-knit team, and I believe that is why they are so effective with their customers. I am so pleased with my new bra now, because of their recommendation. I will order another one soon! Thank you, Glamorise! I now understand why you have been in business since 1921.
December 12, 2024
Unprompted review
Reply from Glamorise
Thank you so much for sharing your thoughtful review! We're delighted that you found a style and size that works perfectly for you. It's truly rewarding to help our customers feel comfortable and supported, and we're so glad our team could assist in finding the right fit.
Your kind words about our customer service team means so much to us. We take pride in being attentive and collaborative, and we're thrilled that it made a positive impact on your experience.
We're honored to have earned your trust and look forward to assisting you with your next order. Thank you for being a part of our journey - since 1921, our mission has been to provide inclusive, supportive solutions for everyone, and your feedback reminds us why we do what we do!
Warm regards,
The Glamorise Team
Best Bras, Best Team, Best Shopping Experience
First off, Glamorise Bras are well made with quality materials, and beautiful designs for a real woman’s comfort, confidence, and beauty.
In support of this great Bra, is an AMAZING team, dedicated to superior customer service at all levels. I made an error in ordering and the customer service team went way above and beyond to make sure I received the right item. They also offered sizing help, shipped fast, and checked in along the way.
Next I must mention one of the most impressive things to me, they donate bras to those in need which I think is so wonderful. Often we don’t think of the importance the right bra can play in the lives of those less fortunate.
Glad to be part of the Glamorise community!
December 9, 2024
Unprompted review
Reply from Glamorise
Thank you so much for your kind and thoughtful review! We're thrilled to hear that you appreciate the quality, comfort, and design of our bras, as well as the dedication of our customer service team. Ensuring you have the right fit and experience is at the heart of what we do, and we're so glad we could assist you.
Your recognition of our "Giving Back" program means the world to us. We strongly believe that everyone deserves access to a bra that supports their confidence and well-being, and we're proud to make a difference where we can.
Thank you for being such an incredible part of the Glamorise community. Your support and feedback inspire us to keep doing what we do best!
Warm regards,
The Glamorise Team
Great great product!
Great great product!
Found your product under kohls but had to order. No place to try on. Looked up on internet and found some, but had to try different sizes when ordering
You should advertise where more mature women buy, like Appleseed's, since we need more back support and front support without wires.just a thought. Woman who contacted me about order was right on top of me getting my order right away. thank you!
October 4, 2024
Reply from Glamorise
Thank you so much for your thoughtful review! We're delighted that you discovered us through Kohl's and took the time to share your experience. We understand how challenging it can be to find the perfect fit without a place to try on, so we're glad you found a size that worked for you. Please know that you are always backed by our 40-day free returns and exchanges policy, so you can try anything you'd like and return what does not work for you.
Your suggestion to advertise in places like Appleseed's is a great idea - we always appreciate insight from customers who truly understand their needs. It's also wonderful to hear that our team was able to get your order to you so quickly!
Thank you again for your support and feedback. We look forward to helping you find your perfect fit in the future.
Warm regards,
The Glamorise Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.