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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent fit of the products, often highlighting their durability and comfort. Many people also commend the exceptional customer service, describing it as responsive, understanding, and professional, with agents going above and beyond to assist with inquiries and issues. The return policy is frequently mentioned as generous and easy to navigate, adding to a positive overall experience. However, some customers experienced issues with orders, including items arriving damaged, incorrect sizes being shipped, or orders not arriving at all, particularly for international shipments. A few people also found the return process challenging, especially when dealing with specific return methods or when trying to process exchanges, which the company does not offer. There were also occasional comments about certain bra styles not being suitable or having design flaws.

What people talk about most

Product

Users describe positive interactions with product. Customers frequently praise the high quality, good fit,... See more

Customer service

Clients share positive opinions on customer service. Many reviewers describe the customer service as... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Quality

Consumers find quality to be positive, consistently praising the high-quality, well-made, and durable... See more

Return policy

Reviewers mention ambiguous feedback about the return policy. Many customers found the return process easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have frequently purchased bras from Glamourise. I saw a sale, and even though the price seemed a little high, I ordered one. I kept scrolling Facebook and saw another brand I buy, also on sale. I or... See more

Company replied

Rated 5 out of 5 stars

I had an issue with a misdelivered package, and I’m genuinely impressed with how smoothly everything was handled. Customer service was responsive, understanding, and took ownership of the situati... See more

Company replied

Rated 5 out of 5 stars

I ordered two bras during a big sale, then realized that I accidentally ordered the wrong size. I emailed the company on a Sunday to see if I could cancel the order (placed on Friday) and someone got... See more

Company replied

Rated 5 out of 5 stars

I have worn Glamorise bras for years, and ordered a new one in late February. While watching tracking for delivery, it stalled mid-March. I was in touch with Bernita/Customer Service who confirmed USP... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Discover our Glamorise plus size bras and lingerie for full-figured women, designed to deliver comfort, support, and confidence! Order the perfect plus size bra!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love Glamorise products for years now

Love Glamorise products for years now. I recently placed an order and mistakenly forgot to add a coupon code I had. When I contacted customer service, they were very helpful and responsive.

March 4, 2026
Unprompted review
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Reply from Glamorise

Hi Stacey! Thank you for taking the time to share your feedback. We're happy to hear that you're a fan of our products and that our customer service team was able to help with a recent issue. We truly appreciate your review, and we hope to hear from you again soon!

Rated 5 out of 5 stars

I've ordered a few times

I've ordered a few times. I like their products. This time my order arrived damaged. I contacted Glamorise and received an immediate response. Amber was polite and friendly. Thank you.

March 3, 2026
Unprompted review
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Reply from Glamorise

Thank you for your review! We're so happy to hear that you are enjoying our products and that you've had a great experience with our customer service team. We truly appreciate your support, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Awesome customer service

Had questions about sizing. I received a quick and accurate response! Very pleased. 😊

March 1, 2026
Unprompted review
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Reply from Glamorise

Thank you for your kind words! We're happy to hear that you've enjoyed your experience with our customer service team. If you have any further questions or concerns, please feel free to reach out. We truly appreciate your feedback!

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service! They responded so quickly when I had a question

February 27, 2026
Unprompted review
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Reply from Glamorise

Thank you for your review! We're so glad to hear that you've had a great experience with our customer service team and that we were able to resolve your issue quickly. We truly appreciate your support!

Rated 5 out of 5 stars

First class customer service.

I was a bit dubious about buying from America as I've had problems with returns before but Glamorise are brilliant. I ordered two bras (which arrived sooner than expected) but found them too high under the arm so I followed the instructions for returns. I was slightly confused as each bra had its own return label and I wanted to return them together in the original packaging. Two days after posting, I had acknowledgement of the return OF ONE BRA and notification of a refund. I immediately contacted customer services and they sorted it out. I'm still waiting for my refund but I'm confident it will arrive. I can't fault them. Even the AI bot seems to understand messages.

February 26, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Thank you for taking the time to leave a review! We're so happy to hear that you've had a great experience with our customer service team. We truly appreciate your feedback, and we hope to hear from you again soon.

Rated 5 out of 5 stars

Very responsive customer service

Very responsive customer service. Easy ordering and returns. Quick shipment.

February 26, 2026
Unprompted review
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Reply from Glamorise

Hi Linda! Thank you for your review! We're so glad to hear about your positive experience with our customer service team and that you received your order quickly. We hope to hear from you again soon!

Rated 5 out of 5 stars

My package is missing but your customer…

My package is missing but your customer service is excellent
i have been ordering from you for many years and have never had a problem before. this is the post office fault and they are aware of it.

February 25, 2026
Unprompted review
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Reply from Glamorise

Hi Arleen! Thank you for sharing your experience with our customer service team. We're sorry to hear your package is missing but glad to know that our customer service team has been able to assist you. We look forward to hearing from you in the future. Please feel free to reach out with any further questions or concerns.

Rated 3 out of 5 stars

Nightmare

I bought three wireless bras. All of the same style. Disappointing overall fit and support. All an absolute nightmare to fasten. I have been fastening my bras at the back for 50 years with no issues whatsoever - not with the bras or my ability. These bras have four hook and eyes. As you fasten each hook and eye the previous one has a tendency to come undone. They are simply not suitable. The adjustable shoulder straps slide open during wearing which lessens the support provided during the day. One had a side seam that chafed my skin. The return was accepted, but Evri lost it in transit. After over two months, I queried the overdue return. A refund was issued, as quote, “a onetime courtesy “. Essentially telling me that were a future return to be lost in transit they would not refund me! Glamorise offer Evri as a return courier. It is for them to claim against Evri not the customer.
Discovered too late that the bras were shipped from the USA which i seek to avoid. I would never purchase a Glamorise bra again.

December 4, 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Lynn - we're sorry to hear you were unhappy with the bras you purchased. We offer a wide array of styles so it might be that the particular style you ordered was not right for you. We're committed to making sure our customers are happy, whether they end up wearing our products or returning for a refund. We're always here to help answer any fit/sizing questions if you have them. Just reach out to us at customerservice@glamorise.com and we'll be happy to help.

Rated 5 out of 5 stars

I was gifted three bras they fit…

I was gifted three bras they fit perfect wonderful so I decided I would buy myself three bras. They did not fit, my own fault I immediately contacted Customer Service. They sent me a return slip through my email. I asked about exchanges. They don’t do exchanges a refund of your money and they gave me a code to put in so i can re-order the same bras in a different size same price. I loved the bras. They were gorgeous. They were well-made good quality. I just thought I was smaller than I actually am overall awesome. Awesome product I would suggest full figure women, curvy women look into these bras.

February 17, 2026
Unprompted review
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Reply from Glamorise

Thank you, Linda! What a great gift to receive! It's so fun to hear someone gave you our bras as a gift and you liked them so much you ordered THREE more! We're also happy to hear customer service was able to help you with returning the bras that were the wrong size and getting you the correct size. Thanks for sharing your experience and for being a part of the Glamorise family. We're always here if you need size, style or fit advice. Don't hesitate to reach out to us at customerservice@glamorise.com.

Rated 4 out of 5 stars

Great customer service

Great customer service when I had an inquiry. My only quibble is that despite the claim to have a wide variety of styles and sizes, in actual fact there is just one style in a boring selection of colours that comes in my size. The quality and fit are excellent though, and they have a fabulous return policy.
I'm told they are looking into offering more variety, but I'll believe it when I see it :-)

February 19, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Karen - Thanks for sharing your experience with us. We're happy to hear you had a positive interaction with our customer service team. We are always looking to expand our size range so it's worth keeping an eye out in the future. For now we are happy to know you are enjoying your new bra!

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent . They reply me back instantly for my question . For product I really like my purchase it fit well as well as very comfortable . Thanks

February 17, 2026
Unprompted review
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Reply from Glamorise

What a great review! Thank you for sharing your positive experience with our customer service team and we're so happy to hear you're loving your new bra. Comfort and fit are what we specialize in!

Rated 5 out of 5 stars

Amazing experience contacting customer…

Amazing experience contacting customer support, sent me a replacement for a faulty item in days and have never had such a professional and speedy response from any vompany. Definitely recommend Glamorise and will be ordering again. Thank you

February 14, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Sian - thank you for sharing your experience with our customer service team. We're sorry to hear you received a faulty item but we're so happy our customer service team was able to get it resolved quickly and painlessly. We look forward to hearing from you in the future. Enjoy your new bra!

Rated 4 out of 5 stars

Received wrong item mistake was…

Received wrong item mistake was corrected immediately

February 9, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

We're sorry to hear about the order mix up but we're thrilled to hear it was corrected immediately. Order errors are rare, but when they happen we do our best to get them resolved as quickly and seamlessly as possible. We hope you are loving your new bra!

Rated 5 out of 5 stars

I have many bras from the company and…

I have many bras from the company and have always found no problems sending them back, the last order i sent back has gone missing since 21/1.
I enquired about it and it was dealt with promptly, no sign of the bra in the warehouse but as one off good will gesture they are paying me my money back.
Thank you

February 5, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Angela - this can definitely happen and we always try to make sure we do right by our customers. We're happy to hear this was handled for you promptly and efficiently! Thanks for sharing your positive experience with us.

Rated 5 out of 5 stars

Amazing Bras and customer service is…

Amazing Bras and customer service is first rate. Very happy with my Glamorize shopping experience. Thank you!

February 6, 2026
Unprompted review
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Reply from Glamorise

Thank you, Louise! So happy to hear you had a good customer service experience and you like our bras. We're always here to help.

Rated 5 out of 5 stars

I placed an order for the Magic Lift…

I placed an order for the Magic Lift Minimizer Bra for the first time. I have been searching for a good bra and I have found it. I love that the website has full figure models! It really helps to see the true fit. The price was amazing. Not lined which I was looking for. Very satisfied customer!!

February 4, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Teri - it's such a relief to finally find what you're looking for after searching for a long time. We're so happy that your solution is our MagicLift Minimizer Bra. So many of our customers swear by this bra so you are in good company! Thank you for the kind words.

Rated 5 out of 5 stars

Great customer service

I bought a few bras to try and kept some and sent some back. The bras I kept were great. I had a query with my refund (I messed up what I sent back) and Customer Service were polite, responsive, honest and true to their word and I got the refund fine. I was really impressed. Will definitely order again and I trust this brand. I'm in the UK.

February 5, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Jeanette! We're so happy to hear you had a positive experience with going through the returns process. It can definitely be a bit confusing sometimes so we're really glad our customer service team was able to help you get your proper refund. We hope you enjoy the bras you kept and don't hesitate to reach out in the future with any questions!

Rated 3 out of 5 stars

Returns

I didn’t realise they are in the USA-
As it’s a UK return it came up unable to return, however there is a different method for returning from the UK
Bra looked good quality but came up very small ?

January 14, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Ann - We hate to hear that you're frustrated that our products ship from the US, however, we absolutely offer free returns, no questions asked! We just checked and see that you currently have a return in progress that you initiated yesterday. Once received you will get your full refund automatically! Please reach out to us at customerservice@glamorise.com if you need any additional assistance.

Rated 5 out of 5 stars

Customer service was fabulous

Customer service was fabulous! I placed an order and immediately realized that I had it shipped to the incorrect address! I sent an email right away without much hope but Michele came through the next morning and was able to change the address! I am anxiously awaiting the arrival of my new bra. I am hard to fit but am confident that Glamorize will work!

January 12, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Beth! So happy to hear Michelle was able to get that sorted in time and that your bra is on the way to you. Please follow up with us once you receive it and let us know how it fits. Hopefully it's perfect, but if not we will help find the right size/style for you to make sure you're feeling comfortable and supported!

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